1-800-Flowers rating
7.2
Based on 7 frontline employees who took The Breakroom Quiz
Job description
Position Title: Intern
Department: Multiple business functions available (Food Science, IT, Analytics, Marketing, Legal, HR, Supply Chain, Sales)
Location: Columbus, OH
Duration: Summer 10-12 weeks
Hours: Full-Time
About 1-800-Flowers.com, Inc.
1-800-Flowers.com, Inc. is a leading provider of gifts designed to help customers express, connect, and celebrate life's most meaningful moments. Our family of brands includes Harry & David, Cheryl's Cookies, PersonalizationMall.com, Things Remembered and more.
As part of our internship program, you'll gain hands-on experience, learn from industry experts, and contribute to projects that directly impact how we deliver smiles every day.
Position Summary
Interns will support a specific department by assisting with daily operations, contributing to ongoing projects, and developing skills relevant to their department - e.g., data analysis, content creation, merchandising, software development.
This role is ideal for students who are curious, motivated, and eager to learn in a fast-paced, innovative environment.
Key Responsibilities
Core Responsibilities (All Interns)
- Support department initiatives through research, documentation, and project coordination
- Assist with cross-functional collaboration across the 1-800-Flowers family of brands
- Attend team meetings, present findings, and share progress with stakeholders
- Participate in internship learning sessions, networking opportunities, and workshops
- Contribute ideas to enhance business processes and improve customer experience
Sample Function-Specific Add-Ons
Marketing
- Support campaign planning, execution, and performance reporting
- Assist with content creation, social media scheduling, and brand storytelling
- Analyze customer behavior and engagement trends
Finance / Accounting
- Support month-end reporting, budgeting, and variance analysis
- Assist in preparing financial summaries and spreadsheet models
- Conduct research on industry benchmarks and financial best practices
Data & Analytics
- Clean, analyze, and visualize data to support business insights
- Assist with dashboards, reporting tools, and performance metrics
- Help validate datasets for accuracy and consistency
Supply Chain / Operations
- Assist in inventory tracking, logistics coordination, and demand forecasting
- Participate in process-mapping and efficiency-improvement projects
- Collaborate with production, warehouse and fulfillment teams
Human Resources / Talent
- Support recruitment efforts, onboarding processes, and employee engagement projects
- Help maintain HR data, documentation, and reporting
- Assist with cultural/employee programs and communications
IT / AI
- Contribute to software development, testing, or troubleshooting
- Support system upgrades, documentation, or automation initiatives
- Collaborate with engineers on technology roadmaps and updates
Merchandising
- Assist in assortment planning and category analysis
- Track product performance, pricing strategies, and vendor coordination
- Support seasonal product launches and inventory reviews
- Currently pursuing a bachelor's or master's degree
- Strong communication, organizational, and problem-solving skills
- Ability to work independently and collaboratively in a fast-paced environment
- Proficiency in communication skills, organization and attention to detail, professionalism, and collaboration and interpersonal skills.
What You'll Gain
- Real-world experience with a leading e-commerce and gifting company
- Professional development workshops and mentorship opportunities
- Networking with interns and leaders across multiple corporate functions
- A portfolio of impactful work that supports meaningful customer experiences
The expected hourly rate for this position is $19.00. The actual compensation will be determined by experience and other factors permitted by the law.
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Marketing Intern?
A: To succeed as a Marketing Intern, key technical skills include proficiency in digital marketing tools such as Google Analytics, social media management platforms, and content management systems, as well as knowledge of marketing automation software and data analysis tools. Soft skills like strong communication, teamwork, and problem-solving abilities, along with a creative and adaptable mindset, are also essential for success in this role. By possessing these technical and soft skills, Marketing Interns can effectively contribute to campaign development, data-driven decision-making, and team collaboration, ultimately supporting their career growth and transition into full-time marketing roles.
Q: What is the career path for a Marketing Intern?
A: A Marketing Intern typically progresses through a career path that includes entry-level roles such as Marketing Coordinator or Junior Marketing Specialist, where they develop skills in campaign execution, data analysis, and team collaboration. Mid-level roles like Marketing Manager or Brand Manager often follow, where they take on more strategic responsibilities, lead cross-functional teams, and drive business growth through data-driven marketing initiatives. Senior roles such as Director of Marketing or VP of Marketing may be the next step, where they oversee marketing strategies, mentor junior team members, and contribute to organizational growth and innovation.
