Retention Agent

Retention Agent Salary

$30K

$75.5K

$60,428

/year

$29.05

/hour

Retention Agent Salary Comparison by Location

Nationwide

United States

$60,428

Columbus

Ohio

$58,367

    Do you get a good deal as a Retention Agent?

    Take The Breakroom Quiz to find out if your job offers fair pay and conditions. The 3-minute quiz lets you compare your pay, hours, benefits, and more.

    Take The Breakroom Quiz

    Breakroom banner

    How much does a Retention Agent make?

    As of Sep 4, 2026, the average annual pay for a Retention Agent in the United States is $60,428 a year.

    Just in case you need a simple salary calculator, that works out to be approximately $29.05 an hour. This is the equivalent of $1,162/week or $5,035/month.

    While ZipRecruiter is seeing annual salaries as high as $75,500 and as low as $30,000, the majority of Retention Agent salaries currently range between $44,500 (25th percentile) to $73,000 (75th percentile) with top earners (90th percentile) making $74,500 annually across the United States. The average pay range for a Retention Agent varies little (about 28500), which suggests that regardless of location, there are not many opportunities for increased pay or advancement, even with several years of experience.

    A Retention Agent in your area makes on average $58,367 per year, or $2,061 (3.411%) less than the national average annual salary of $60,428. Ohio ranks number 30 out of 50 states nationwide for Retention Agent salaries.

    To estimate the most accurate annual salary range for Retention Agent jobs, ZipRecruiter continuously scans its database of millions of active jobs published locally throughout America.

    Find your next high paying job as a Retention Agent on ZipRecruiter today.

    What are Top 10 Highest Paying Cities for Retention Agent Jobs

    We've identified 10 cities where the typical salary for a Retention Agent job is above the national average. Topping the list is Sitka, AK, , with San Francisco, CA, and Santa Clara, CA, close behind in the second and third positions. Santa Clara, CA, beats the national average by $10,541 (17.4%), and Sitka, AK, furthers that trend with another $12,368 (20.5%) above the $60,428 average.

    With these 10 cities having average salaries higher than the national average, the opportunities for economic advancement by changing locations as a Retention Agent appears to be exceedingly fruitful.

    Finally, another factor to consider is the average salary for these top 10 cities varies very little at 5% between Sitka, AK, and Anacostia, DC, , reinforcing the limited potential for much wage advancement. The possibility of a lower cost of living may be the best factor to use when considering location and salary for a Retention Agent role.

    City

    Annual Salary

    Hourly Wage

    Sitka, AK

    $72,796

    $35.00

    San Francisco, CA

    $71,195

    $34.23

    Santa Clara, CA

    $70,969

    $34.12

    Sunnyvale, CA

    $70,921

    $34.10

    Livermore, CA

    $70,881

    $34.08

    Daly City, CA

    $70,018

    $33.66

    Santa Cruz, CA

    $69,529

    $33.43

    Oakland, CA

    $69,400

    $33.37

    Hayward, CA

    $69,280

    $33.31

    Anacostia, DC

    $69,060

    $33.20

    What are Top 5 Best Paying Related Retention Agent Jobs in the U.S.

    We found a few related jobs that pay more than jobs in the Retention Agent category.

    For example Director Life Insurance Agent jobs pay as much as $22,195 (36.7%) more than the average Retention Agent salary of $60,428. If you're qualified, finding work as a Director Life Insurance Agent may help you make more money than that of the average Retention Agent position.

    Job Title

    Annual Salary

    Hourly Wage

    Director Life Insurance Agent

    $82,623

    $39.72

    Fbi Special Agent Federal Bureau Of Investigation Special Agent

    $65,642

    $31.56

    Business Insurance Agent

    $59,518

    $28.61

    Property Casualty Insurance Agent

    $47,768

    $22.97

    Home Based Travel Agent

    $42,936

    $20.64

    About Our Data

    ZipRecruiter salary estimates, histograms, trends and comparisons are derived from both employer job postings and third party data sources.

    Infographic detailing Retention Agent salary across the United States as of August 2026. Displays a bar chart with salary percentiles, a national average salary of $60,428 per year or $29.05 an hour, and a color-coded map showing state-by-state salary variations.