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Workforce Planning Associate Jobs (NOW HIRING)

Manager, Workforce Planning

Decatur, AR · On-site

$80K - $155K/yr

This role oversees workforce planning execution, scheduling, real-time operations, staffing ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

Manager, Workforce Planning

Gravette, AR · On-site

$80K - $155K/yr

This role oversees workforce planning execution, scheduling, real-time operations, staffing ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

This role oversees workforce planning execution, scheduling, real-time operations, staffing ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

Manager, Workforce Planning

Rogers, AR · On-site

$80K - $155K/yr

This role oversees workforce planning execution, scheduling, real-time operations, staffing ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

Manager, Workforce Planning

Johnson, AR · On-site

$80K - $155K/yr

This role oversees workforce planning execution, scheduling, real-time operations, staffing ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

This role oversees workforce planning execution, scheduling, real-time operations, staffing ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

This role oversees workforce planning execution, scheduling, real-time operations, staffing ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

Workforce Planning Supervisor

Bremerton, WA · On-site

$38.41 - $46.28/hr

The Workforce Planning Supervisor is responsible for the overall strategy and execution of the ... associates are trained and ready to handle routed call types. * Monitors call transfer volumes ...

Director, Workforce Planning

Noel, MO · On-site

$110K - $220K/yr

The Director, Workforce Planning and Transformation) shapes the future of the International ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

Director, Workforce Planning

Decatur, AR · On-site

$110K - $220K/yr

The Director, Workforce Planning and Transformation) shapes the future of the International ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

The Director, Workforce Planning and Transformation) shapes the future of the International ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

The Director, Workforce Planning and Transformation) shapes the future of the International ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

The Director, Workforce Planning and Transformation) shapes the future of the International ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

Director, Workforce Planning

Anderson, MO · On-site

$110K - $220K/yr

The Director, Workforce Planning and Transformation) shapes the future of the International ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

Director, Workforce Planning

Gravette, AR · On-site

$110K - $220K/yr

The Director, Workforce Planning and Transformation) shapes the future of the International ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

Director, Workforce Planning

Lowell, AR · On-site

$110K - $220K/yr

The Director, Workforce Planning and Transformation) shapes the future of the International ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

The Director, Workforce Planning and Transformation) shapes the future of the International ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

The Director, Workforce Planning and Transformation) shapes the future of the International ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

Showing results 21-40

Workforce Planning Associate information

See salary details

$38.5K

$78.3K

$108K

How much do workforce planning associate jobs pay per year?

As of Aug 21, 2026, the average yearly pay for workforce planning associate in the United States is $78,283.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,000.00 and $91,500.00 per year, depending on experience, location, and employer.

What is a workforce planning associate?

A Workforce Planning Associate is a professional who helps organizations analyze and forecast their staffing needs to ensure they have the right number of employees with the necessary skills at the right time. Their responsibilities typically include collecting and analyzing data on workforce trends, assisting with the creation of staffing plans, and supporting recruitment and talent management strategies. They work closely with human resources and management teams to optimize workforce efficiency and align staffing with business objectives. This role is essential for helping companies adapt to changes in demand and maintain a competitive edge.

What are the key skills and qualifications needed to thrive as a workforce planning associate?

To thrive as a Workforce Planning Associate, you need strong analytical skills, organizational abilities, and a background in human resources or business, often supported by a relevant degree. Familiarity with workforce management software, data analysis tools (such as Excel or Tableau), and HR information systems is typically required. Excellent communication, attention to detail, and problem-solving skills help you collaborate effectively and adapt to changing workforce demands. These skills are crucial for accurately forecasting staffing needs, optimizing resource allocation, and supporting organizational goals.

How does a workforce planning associate typically collaborate with other departments within an organization?

A Workforce Planning Associate regularly works with HR, operations, and finance teams to gather data on staffing needs, budget constraints, and business forecasts. They facilitate cross-departmental meetings to align workforce strategies with organizational goals, ensuring the right talent is available when needed. Successful collaboration often involves clear communication, data sharing, and active participation in planning sessions to address both immediate and long-term workforce requirements.

What is the difference between Workforce Planning Associate vs Workforce Analyst?

AspectWorkforce Planning AssociateWorkforce Analyst
Required CredentialsBachelor's degree in HR, Business, or related field; some roles may prefer certifications in workforce planning or HRBachelor's degree in HR, Business, Data Analytics, or related; certifications like SHRM-CP or HR certifications are common
Work EnvironmentOffice setting, collaborating with HR and operations teams, focusing on planning and forecastingOffice environment, analyzing data, preparing reports, supporting HR and management decision-making
Employer & Industry UsageUsed in HR departments across various industries to assist in workforce planningCommon in HR, analytics, and consulting firms, supporting workforce data analysis

The Workforce Planning Associate primarily focuses on developing staffing strategies and forecasting workforce needs, while the Workforce Analyst emphasizes analyzing workforce data to inform HR decisions. Both roles require similar educational backgrounds and work in office settings, but their core responsibilities differ in scope and focus.

More about Workforce Planning Associate jobs

What cities are hiring for Workforce Planning Associate jobs?

Cities with the most Workforce Planning Associate job openings:

What are the most commonly searched types of Workforce Planning jobs?

The most popular types of Workforce Planning jobs are:

What states have the most Workforce Planning Associate jobs?

States with the most job openings for Workforce Planning Associate jobs include:

Infographic showing various Workforce Planning Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $78,283 per year, or $37.6 per hour.

Manager, Workforce Planning

Walmart

Decatur, AR • On-site

$80K - $155K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago


Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,476 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers


Job description

Position Summary...Location: Bentonville, AR (onsite)
The Manager, Workforce Management is responsible for leading the end-to-end Workforce Management function for assigned Marketplace Operations business areas. This role oversees workforce planning execution, scheduling, real-time operations, staffing optimization, vendor performance, and operational governance while partnering across Operations, Forecasting, Finance, Product, Analytics, and BPO teams. The position leads Schedulers and Real-Time Analysts and serves as the primary Workforce Management partner for operational leaders. What you'll do...Workforce Management Leadership
  • Lead the end-to-end Workforce Management function across assigned business areas.
  • Own workforce execution from forecast intake through scheduling, intraday management, and reporting.
  • Establish Workforce Management governance and best practices.
Scheduling & Workforce Planning
  • Lead schedule creation, optimization, publication, and schedule change management.
  • Optimize staffing while balancing business requirements and employee experience.
Intraday & Real-Time Operations
  • Lead intraday workforce execution to achieve service levels.
  • Manage schedule adherence, occupancy, staffing risks, overtime, VTO, and contingency plans.
Operational Performance
  • Monitor workforce KPIs and drive corrective actions.
  • Conduct workforce reviews to improve efficiency and operational performance.
Cross-Functional Partnership
  • Partner with Operations, Forecasting, Finance, Product, Analytics, HR, Engineering, and BPO partners to execute workforce strategies.
Vendor & BPO Workforce Management
  • Oversee Workforce Management execution across outsourced operations.
  • Ensure vendor staffing and scheduling align with business expectations.
Continuous Improvement
  • Drive automation, process improvements, and Workforce Management system enhancements.
  • Standardize Workforce Management processes and documentation.
People Leadership
  • Lead, coach, and develop Schedulers and Real-Time Analysts.
  • Establish performance expectations and support career development.
Minimum Qualifications
  • Bachelor's degree in Business, Operations, Supply Chain, Engineering, or a related field.
  • 8+ years of Workforce Management, Scheduling, Real-Time Management, or Contact Center Operations experience.
  • 3+ years of people leadership experience.
  • Experience with NICE IEX, NICE CXone WFM, Verint, Aspect, or Genesys.
  • Advanced Microsoft Excel skills and strong analytical abilities.
Preferred Qualifications
  • Retail, eCommerce, Marketplace, or omnichannel operations experience.
  • Experience managing BPO workforce operations.
  • Experience with SQL, Tableau, or Power BI.
  • Knowledge of Erlang, scheduling optimization, and intraday management.
Success Metrics
  • Service Level Achievement
  • Schedule Efficiency
  • Schedule Adherence
  • Occupancy
  • Staffing Variance
  • Overtime & VTO Optimization
  • Productivity
  • Workforce Utilization
  • Stakeholder Satisfaction
Core Competencies
  • Workforce Management
  • Scheduling
  • Intraday Operations
  • Operational Excellence
  • Leadership
  • Continuous Improvement
  • Data-Driven Decision Making
  • Cross-Functional Collaboration
Why This Role Matters This role translates workforce strategies into operational execution, ensuring Marketplace Operations consistently delivers strong service levels, operational efficiency, and an excellent customer and seller experience. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $80,000.00 - $155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor’s degree in Analytics, Statistics, Computer Science, Mathematics, or related field and 2 years’ experience in data management, business analytics, statistics, or related area OR 4 years’ experience in data analysis, statistics, computer science, or related area. Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in in Analytics, Statistics, Computer Science, Mathematics or related field, Project Management Certification, Six Sigma certification Primary Location... 1601 SE 10th St, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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