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Workforce Planning Manager Jobs (NOW HIRING)

Working closely with Operations, Project Management, Sales, and HR, this position develops and maintains the workforce planning models, including Divcon's gearing ratio framework, that support hiring ...

Reporting to the Manager of Workforce Planning, the Supervisor of Workforce Planning will supervise the Workforce team and ensure adherence to departmental policies and procedures. Role and ...

Senior Manager, Workforce Planning: The Senior Manager Workforce Planning will be responsible for contributing to the headcount and workforce planning workstream, seeking to enable the delivery of an ...

Senior Manager, Workforce Planning: The Senior Manager Workforce Planning will be responsible for contributing to the headcount and workforce planning workstream, seeking to enable the delivery of an ...

... management and the resilience of its policyholder-owners. These owners, who share the belief that ... Perform workforce location planning and assess operational impacts of workforce changes, including ...

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Workforce Planning Manager information

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$5

$39

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How much do workforce planning manager jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for workforce planning manager in the United States is $39.75, according to ZipRecruiter salary data. Most workers in this role earn between $32.69 and $43.75 per hour, depending on experience, location, and employer.

How does a Workforce Planning Manager typically collaborate with other departments to ensure effective staffing strategies?

A Workforce Planning Manager works closely with HR, finance, and department heads to align staffing plans with organizational goals and budget constraints. This involves regular meetings to understand future project demands, skill gaps, and succession plans. By fostering cross-functional communication, the manager ensures that recruitment and workforce development initiatives are proactive and data-driven, helping the organization remain agile and competitive. Collaboration also helps anticipate challenges, such as talent shortages or changes in business priorities, allowing for timely adjustments to staffing strategies.

What is the difference between Workforce Planning Manager vs Workforce Analyst?

AspectWorkforce Planning ManagerWorkforce Analyst
CredentialsBachelor's degree in HR, Business, or related field; often with experience in workforce planningBachelor's degree in HR, Business, Data Analysis, or related field; often with analytical skills
Work EnvironmentStrategic planning teams, HR departments, corporate officesData analysis teams, HR departments, operational units
Employer & Industry UsageUsed in large organizations across industries for strategic workforce planningCommon in HR and analytics departments for data-driven insights

The Workforce Planning Manager focuses on developing strategic staffing plans and forecasting future workforce needs, while the Workforce Analyst primarily analyzes data to support workforce decisions. Both roles require analytical skills and HR knowledge but differ in scope and seniority.

What does a Workforce Planning Manager do?

A Workforce Planning Manager is responsible for analyzing and forecasting an organization's staffing needs to ensure the right number of employees with the appropriate skills are available when needed. They work closely with HR, finance, and department leaders to develop strategies for recruiting, retaining, and allocating talent. Their goal is to optimize workforce productivity, manage costs, and support the organization's long-term objectives by anticipating future labor demands and addressing any gaps.

What are the key skills and qualifications needed to thrive as a Workforce Planning Manager, and why are they important?

To thrive as a Workforce Planning Manager, you need strong analytical skills, an understanding of HR principles, and experience in workforce strategy, typically supported by a degree in business, HR, or a related field. Familiarity with workforce analytics platforms, HRIS systems, and data visualization tools, as well as certifications like SHRM or CIPD, is highly valuable. Excellent communication, stakeholder management, and problem-solving abilities help you influence decision-makers and drive effective planning initiatives. These skills ensure optimal staffing levels, improved business performance, and agile responses to organizational needs.
More about Workforce Planning Manager jobs
What cities are hiring for Workforce Planning Manager jobs? Cities with the most Workforce Planning Manager job openings:
What are the most commonly searched types of Workforce Planning jobs? The most popular types of Workforce Planning jobs are:
What states have the most Workforce Planning Manager jobs? States with the most job openings for Workforce Planning Manager jobs include:
Infographic showing various Workforce Planning Manager job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 74% Full Time, 19% Part Time, 2% Temporary, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $82,684 per year, or $39.8 per hour.
Workforce Planning Manager

Workforce Planning Manager

TRC Talent Solutions

Berkeley Lake, GA

$80K - $85K/yr

Full-time

Posted 3 days ago


Job description

Workforce Planning Manager | Workforce Management | Duluth, GA
Ready to drive workforce strategy through data, forecasting, and operational planning? As the Workforce Planning Manager, you will serve as the subject matter expert for Calabrio while leading workforce forecasting, capacity planning, resource optimization, and workforce analytics initiatives. This role partners closely with operational leadership to ensure staffing levels align with business demand, service expectations, and future growth objectives.
The ideal candidate brings strong workforce management experience, exceptional analytical skills, and expertise in forecasting, scheduling, and workforce planning systems. This position offers the opportunity to influence strategic staffing decisions while improving operational efficiency across a dynamic and growing organization.
Job Type: Direct Hire
Location: Duluth, GA
Schedule: Monday-Friday, Business Hours
Pay: $80,000 annually 


What You'll Be Doing
• Serve as the primary subject matter expert and administrator for the Calabrio Workforce Management platform.
• Manage system configurations including shift templates, holiday calendars, staffing profiles, and workforce planning processes.
• Identify opportunities to improve system performance, reporting accuracy, and workforce planning efficiencies.
• Provide ongoing support and guidance to operational leaders and internal stakeholders regarding workforce planning tools and processes.
• Develop and maintain short-term (0-12 weeks) and mid-term (3-6 months) staffing forecasts based on business demand, recruitment activity, attrition trends, and seasonality.
• Analyze call volume, workload, and operational data to create accurate staffing models and workforce plans.
• Provide staffing recommendations and workforce insights to operational leadership, supporting service level goals and business objectives.
• Lead workforce planning and system-related projects, ensuring successful implementation and measurable results.
• Develop and maintain dashboards, reports, and workforce analytics tools that improve visibility and decision-making.
• Support training and knowledge-sharing initiatives to enhance workforce planning capabilities across the organization.
• Build strong partnerships with operational leaders and key stakeholders throughout the business.


What We're Looking For
• Bachelor's degree in Business, Operations, Analytics, Human Resources, or a related field preferred.
• 3+ years of workforce planning, workforce management, resource planning, or forecasting experience.
• Experience administering Workforce Management (WFM) platforms, preferably Calabrio.
• Strong forecasting, capacity planning, and workforce analytics experience.
• Advanced Microsoft Excel skills, including data analysis, reporting, and forecasting functions.
• Experience working with dashboards, reporting tools, and workforce metrics.
• Strong analytical and problem-solving abilities with the capability to translate complex data into actionable recommendations.
• Excellent verbal and written communication skills.
• Proven ability to build relationships and influence stakeholders across multiple departments.
• Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.
• Experience in contact center, customer support, or service operations environments is highly preferred.

TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.