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Workforce Planning Analyst Jobs (NOW HIRING)

ComplexCare Solutions

Workforce Planning Analyst

$63K - $75K/yr

Workforce Planning Analyst This a remote position with a Monday-Thursday 2P-10P EDT and Saturdays 9A-5P EDT schedule. We are more than just a healthcare company; we are a community of professionals ...

O'Reilly Auto Parts

Performs complex ad-hoc what-if analysis to identify trends, patterns and opportunities within the scope of workforce planning Periodically analyzes key metrics imported from systems of record into ...

Seminolehardrock

To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits The Workforce Management Analyst supports enterprise-wide workforce and operational planning ...

New

Seminolehardrock

To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits The Workforce Management Analyst supports enterprise-wide workforce and operational planning ...

FM

Workforce Planning Specialist

Boston, MA · On-site

$94K/yr

The Specialist translates business strategies into actionable workforce insights, analyzing demand, supply, location, and skills, and supports planning discussions leading to effective decisions.

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Workforce Planning Analyst information

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$40.5K

$77.1K

$124K

How much do workforce planning analyst jobs pay per year?

As of Jun 28, 2026, the average yearly pay for workforce planning analyst in the United States is $77,122.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $90,000.00 per year, depending on experience, location, and employer.

Is a WFM analyst a good career?

A Workforce Planning Analyst is a valuable role focused on optimizing staffing levels and resource allocation using data analysis and forecasting tools. It offers opportunities for career growth, especially with skills in analytics, Excel, and workforce management software. The role typically involves regular business hours and requires strong analytical and communication skills.

What is a workforce planning analyst?

A workforce planning analyst is a professional who analyzes an organization’s staffing needs, forecasts future workforce requirements, and develops strategies to ensure the right talent is available. They often use data analysis tools and HR metrics to optimize staffing levels, improve efficiency, and support organizational goals.

What does a Workforce Planning Analyst do?

A Workforce Planning Analyst is responsible for analyzing an organization's current and future staffing needs. They use data to forecast workforce requirements, identify skill gaps, and recommend staffing strategies to align with business goals. Their role often involves collaborating with HR, finance, and management teams to ensure the organization has the right people in the right roles at the right time. They also create reports and use workforce analytics to support decision making and improve operational efficiency.

What is the difference between Workforce Planning Analyst vs Workforce Analyst?

AspectWorkforce Planning AnalystWorkforce Analyst
Primary FocusStrategic workforce planning, forecasting future staffing needsAnalyzing current workforce data, reporting, and operational staffing issues
Required SkillsData analysis, forecasting, HR policies, strategic thinkingData analysis, reporting, HR systems, operational understanding
Work EnvironmentCorporate HR departments, consulting firmsHR teams, operations departments
CertificationsHR certifications, data analysis skillsHR certifications, data analysis skills

The main difference between a Workforce Planning Analyst and a Workforce Analyst lies in their focus. The Workforce Planning Analyst concentrates on strategic forecasting and long-term staffing needs, while the Workforce Analyst primarily handles current workforce data and operational issues. Both roles require similar skills and certifications but serve different functions within HR and organizational planning.

How to become a WFM analyst?

To become a Workforce Planning Analyst, candidates typically need a bachelor's degree in business, statistics, or a related field. Strong analytical skills, proficiency with workforce management tools and data analysis software, and experience in forecasting and scheduling are important. Certifications like Certified Workforce Planning Professional (CWPP) can enhance job prospects.

What is the salary of WFM in Amazon?

The salary of a Workforce Planning Analyst at Amazon typically ranges from $60,000 to $90,000 annually, depending on experience, location, and level. Compensation may also include bonuses and benefits, and the role often requires proficiency with workforce management tools and data analysis skills.

What are the key skills and qualifications needed to thrive as a Workforce Planning Analyst, and why are they important?

To thrive as a Workforce Planning Analyst, you need strong analytical skills, proficiency in data modeling, and a background in human resources, business, or a related field. Familiarity with HRIS systems, workforce analytics tools, and advanced Excel or data visualization software is typically required. Excellent communication, problem-solving, and stakeholder management skills help you translate data insights into actionable workforce strategies. These competencies ensure accurate forecasting, effective resource allocation, and alignment of workforce planning with organizational goals.

How does a Workforce Planning Analyst typically collaborate with other departments to ensure staffing needs are met?

A Workforce Planning Analyst works closely with HR, operations, and finance teams to gather data on current and projected workforce requirements. They regularly participate in cross-functional meetings to discuss upcoming business needs, seasonal trends, and strategic initiatives that might impact staffing. By analyzing data and sharing insights, they help departments anticipate hiring needs, avoid talent shortages, and optimize workforce allocation. Effective communication and collaboration are key, as the analyst often acts as a liaison between leadership and operational teams.
More about Workforce Planning Analyst jobs
What cities are hiring for Workforce Planning Analyst jobs? Cities with the most Workforce Planning Analyst job openings:
What states have the most Workforce Planning Analyst jobs? States with the most job openings for Workforce Planning Analyst jobs include:
What job categories do people searching Workforce Planning Analyst jobs look for? The top searched job categories for Workforce Planning Analyst jobs are:
Workforce Planning Analyst jobs near you
Infographic showing various Workforce Planning Analyst job openings in the United States as of June 2026, with employment types broken down into 1% Internship, 44% Full Time, 43% Part Time, 2% Temporary, and 10% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $77,122 per year, or $37.1 per hour.
Workforce Planning Analyst

Workforce Planning Analyst

ComplexCare Solutions

Remote

$63K - $75K/yr

Full-time

Posted 5 days ago

Job description

Workforce Planning Analyst
This a remote position with a Monday-Thursday 2P-10P EDT and Saturdays 9A-5P EDT schedule.
We are more than just a healthcare company; we are a community of professionals driven by the knowledge that our success leads to a positive impact on the communities that we support.
At ComplexCare Solutions, you'll play a crucial part in innovating solutions that empower health plan members and healthcare providers alike. Our collaborative environment fosters creativity and initiative, ensuring that every idea and effort contributes to meaningful change in the industry. Join us and become a part of a team that turns vision into action, making a tangible impact on the future of healthcare.
Overview: The Workforce Planning Analyst monitors incoming and outgoing call queues and staffs each queue appropriately. The analyst reviews current staffing and scheduling requirements and identifies opportunities for improved efficiency. This role works with department heads and the management team by providing analysis and recommendations to improve the accuracy of forecast and staffing needs.
Duties and Responsibilities:
  • Administer and monitor outbound dialing campaigns, including the design, build, and maintenance of campaigns, calling lists, filters, and reports.
  • Develop and maintain a comprehensive forecasting model using data from multiple sources to determine call volume, create staffing requirements, and generate work schedules.
  • Coordinate departmental schedules in collaboration with supervisors and managers, including training, meetings, and other events that may impact call center service levels.
  • Establish a proactive approach to dynamically monitor and manage real-time call center activities.
  • Maintain compliance with ComplexCare Solutions' policies, procedures and mission statement.
  • Adhere to all confidentiality and HIPAA requirements as outlined within ComplexCare Solutions' Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position.
  • Fulfill those responsibilities and/or duties that may be reasonably provided by ComplexCare Solutions for the purpose of achieving operational and financial success of the Employer

Job Requirements:
  • 3+ years of workforce planning experience.
  • Expert proficiency in Microsoft Office applications, including Word, Excel, Outlook, Access and PowerPoint.
  • Strong analytical and numerical skills, with the ability to collect and interpret data to solve problems.
  • Highly organized, with the ability to work independently as well as collaboratively within a team.
  • Excellent knowledge of workforce management calculations, technologies, and key performance indicators (KPIs).
  • Strong interpersonal skills and the ability to communicate effectively with employees at all levels.
  • Ability to make sound decisions quickly in a dynamic work environment.
  • Excellent oral, written, interpersonal, and organizational skills.
  • Ability to multitask in a fast-paced environment.
  • Experience with workforce management software and telecommunications, with IEX preferred.
  • Ability to multi-task in a fast-paced environment
  • Experience with workforce management software and telecommunications. IEX Preferred.

Education:
  • Bachelor's degree or equivalent work experience.

The company offers competitive compensation and an excellent benefits package.
Compensation range: $63,000-$75,000 annually
The Company is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other protected characteristic under federal, state, or other applicable laws.
This company utilizes E-Verify
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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