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Workforce Planning Manager Jobs (NOW HIRING)

Walmart

Manager, Workforce Planning

Lowell, AR · On-site

$80K - $155K/yr

Establish Workforce Management governance and best practices. Scheduling & Workforce Planning * Lead schedule creation, optimization, publication, and schedule change management. * Optimize staffing ...

Walmart

Manager, Workforce Planning

Springdale, AR · On-site

$80K - $155K/yr

Establish Workforce Management governance and best practices. Scheduling & Workforce Planning * Lead schedule creation, optimization, publication, and schedule change management. * Optimize staffing ...

Walmart

Manager, Workforce Planning

Noel, MO · On-site

$80K - $155K/yr

Establish Workforce Management governance and best practices. Scheduling & Workforce Planning * Lead schedule creation, optimization, publication, and schedule change management. * Optimize staffing ...

Walmart

Manager, Workforce Planning

Pea Ridge, AR · On-site

$80K - $155K/yr

Establish Workforce Management governance and best practices. Scheduling & Workforce Planning * Lead schedule creation, optimization, publication, and schedule change management. * Optimize staffing ...

Walmart

Manager, Workforce Planning

Gravette, AR · On-site

$80K - $155K/yr

Establish Workforce Management governance and best practices. Scheduling & Workforce Planning * Lead schedule creation, optimization, publication, and schedule change management. * Optimize staffing ...

Walmart

Manager, Workforce Planning

Bella Vista, AR · On-site

$80K - $155K/yr

Establish Workforce Management governance and best practices. Scheduling & Workforce Planning * Lead schedule creation, optimization, publication, and schedule change management. * Optimize staffing ...

Walmart

Manager, Workforce Planning

Centerton, AR · On-site

$80K - $155K/yr

Establish Workforce Management governance and best practices. Scheduling & Workforce Planning * Lead schedule creation, optimization, publication, and schedule change management. * Optimize staffing ...

Walmart

Manager, Workforce Planning

Goshen, AR · On-site

$80K - $155K/yr

Establish Workforce Management governance and best practices. Scheduling & Workforce Planning * Lead schedule creation, optimization, publication, and schedule change management. * Optimize staffing ...

Walmart

Manager, Workforce Planning

Cassville, MO · On-site

$80K - $155K/yr

Establish Workforce Management governance and best practices. Scheduling & Workforce Planning * Lead schedule creation, optimization, publication, and schedule change management. * Optimize staffing ...

Walmart

Manager, Workforce Planning

Tontitown, AR · On-site

$80K - $155K/yr

Establish Workforce Management governance and best practices. Scheduling & Workforce Planning * Lead schedule creation, optimization, publication, and schedule change management. * Optimize staffing ...

Walmart

Manager, Workforce Planning

Decatur, AR · On-site

$80K - $155K/yr

Establish Workforce Management governance and best practices. Scheduling & Workforce Planning * Lead schedule creation, optimization, publication, and schedule change management. * Optimize staffing ...

Walmart

Manager, Workforce Planning

Anderson, MO · On-site

$80K - $155K/yr

Establish Workforce Management governance and best practices. Scheduling & Workforce Planning * Lead schedule creation, optimization, publication, and schedule change management. * Optimize staffing ...

Walmart

Manager, Workforce Planning

Bentonville, AR · On-site

$80K - $155K/yr

Establish Workforce Management governance and best practices. Scheduling & Workforce Planning * Lead schedule creation, optimization, publication, and schedule change management. * Optimize staffing ...

Walmart

Manager, Workforce Planning

Rogers, AR · On-site

$80K - $155K/yr

Establish Workforce Management governance and best practices. Scheduling & Workforce Planning * Lead schedule creation, optimization, publication, and schedule change management. * Optimize staffing ...

Walmart

Manager, Workforce Planning

Johnson, AR · On-site

$80K - $155K/yr

Establish Workforce Management governance and best practices. Scheduling & Workforce Planning * Lead schedule creation, optimization, publication, and schedule change management. * Optimize staffing ...

Walmart

Manager, Workforce Planning

Fayetteville, AR · On-site

$80K - $155K/yr

Establish Workforce Management governance and best practices. Scheduling & Workforce Planning * Lead schedule creation, optimization, publication, and schedule change management. * Optimize staffing ...

Walmart

Manager, Workforce Planning

Greenland, AR · On-site

$80K - $155K/yr

Establish Workforce Management governance and best practices. Scheduling & Workforce Planning * Lead schedule creation, optimization, publication, and schedule change management. * Optimize staffing ...

KPMG

Manager, Workforce Planning

Chicago, IL · On-site

KPMG is currently seeking a Manager, Workforce Planning in Human Capital Advisory for our Consulting practice. Responsibilities : * Lead client-facing workforce transformation workstreams to support ...

7-ELEVEN

Workforce Planning Program Manager

Enon, OH · On-site

The Workforce Planning Program Manager leads key programs, governance processes, and system-enabled practices that support enterprise workforce planning across Field and Store Support Center ...

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Workforce Planning Manager information

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$5

$39

$69

How much do workforce planning manager jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for workforce planning manager in the United States is $39.75, according to ZipRecruiter salary data. Most workers in this role earn between $32.69 and $43.75 per hour, depending on experience, location, and employer.

What does a workforce planning manager do?

A Workforce Planning Manager is responsible for analyzing and forecasting an organization's staffing needs to ensure the right number of employees with the appropriate skills are available when needed. They work closely with HR, finance, and department leaders to develop strategies for recruiting, retaining, and allocating talent. Their goal is to optimize workforce productivity, manage costs, and support the organization's long-term objectives by anticipating future labor demands and addressing any gaps.

How does a workforce planning manager typically collaborate with other departments to ensure effective staffing strategies?

A Workforce Planning Manager works closely with HR, finance, and department heads to align staffing plans with organizational goals and budget constraints. This involves regular meetings to understand future project demands, skill gaps, and succession plans. By fostering cross-functional communication, the manager ensures that recruitment and workforce development initiatives are proactive and data-driven, helping the organization remain agile and competitive. Collaboration also helps anticipate challenges, such as talent shortages or changes in business priorities, allowing for timely adjustments to staffing strategies.

What are the key skills and qualifications needed to thrive as a workforce planning manager, and why are they important?

To thrive as a Workforce Planning Manager, you need strong analytical skills, an understanding of HR principles, and experience in workforce strategy, typically supported by a degree in business, HR, or a related field. Familiarity with workforce analytics platforms, HRIS systems, and data visualization tools, as well as certifications like SHRM or CIPD, is highly valuable. Excellent communication, stakeholder management, and problem-solving abilities help you influence decision-makers and drive effective planning initiatives. These skills ensure optimal staffing levels, improved business performance, and agile responses to organizational needs.

What is the difference between Workforce Planning Manager vs Workforce Analyst?

AspectWorkforce Planning ManagerWorkforce Analyst
CredentialsBachelor's degree in HR, Business, or related field; often with experience in workforce planningBachelor's degree in HR, Business, Data Analysis, or related field; often with analytical skills
Work EnvironmentStrategic planning teams, HR departments, corporate officesData analysis teams, HR departments, operational units
Employer & Industry UsageUsed in large organizations across industries for strategic workforce planningCommon in HR and analytics departments for data-driven insights

The Workforce Planning Manager focuses on developing strategic staffing plans and forecasting future workforce needs, while the Workforce Analyst primarily analyzes data to support workforce decisions. Both roles require analytical skills and HR knowledge but differ in scope and seniority.

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Workforce Planning Manager jobs near you
Infographic showing various Workforce Planning Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $82,684 per year, or $39.8 per hour.

Manager, Workforce Planning

Walmart

Lowell, AR • On-site

$80K - $155K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,451 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers

Job description

Position Summary...Location: Bentonville, AR (onsite)
The Manager, Workforce Management is responsible for leading the end-to-end Workforce Management function for assigned Marketplace Operations business areas. This role oversees workforce planning execution, scheduling, real-time operations, staffing optimization, vendor performance, and operational governance while partnering across Operations, Forecasting, Finance, Product, Analytics, and BPO teams. The position leads Schedulers and Real-Time Analysts and serves as the primary Workforce Management partner for operational leaders. What you'll do...Workforce Management Leadership
  • Lead the end-to-end Workforce Management function across assigned business areas.
  • Own workforce execution from forecast intake through scheduling, intraday management, and reporting.
  • Establish Workforce Management governance and best practices.
Scheduling & Workforce Planning
  • Lead schedule creation, optimization, publication, and schedule change management.
  • Optimize staffing while balancing business requirements and employee experience.
Intraday & Real-Time Operations
  • Lead intraday workforce execution to achieve service levels.
  • Manage schedule adherence, occupancy, staffing risks, overtime, VTO, and contingency plans.
Operational Performance
  • Monitor workforce KPIs and drive corrective actions.
  • Conduct workforce reviews to improve efficiency and operational performance.
Cross-Functional Partnership
  • Partner with Operations, Forecasting, Finance, Product, Analytics, HR, Engineering, and BPO partners to execute workforce strategies.
Vendor & BPO Workforce Management
  • Oversee Workforce Management execution across outsourced operations.
  • Ensure vendor staffing and scheduling align with business expectations.
Continuous Improvement
  • Drive automation, process improvements, and Workforce Management system enhancements.
  • Standardize Workforce Management processes and documentation.
People Leadership
  • Lead, coach, and develop Schedulers and Real-Time Analysts.
  • Establish performance expectations and support career development.
Minimum Qualifications
  • Bachelor's degree in Business, Operations, Supply Chain, Engineering, or a related field.
  • 8+ years of Workforce Management, Scheduling, Real-Time Management, or Contact Center Operations experience.
  • 3+ years of people leadership experience.
  • Experience with NICE IEX, NICE CXone WFM, Verint, Aspect, or Genesys.
  • Advanced Microsoft Excel skills and strong analytical abilities.
Preferred Qualifications
  • Retail, eCommerce, Marketplace, or omnichannel operations experience.
  • Experience managing BPO workforce operations.
  • Experience with SQL, Tableau, or Power BI.
  • Knowledge of Erlang, scheduling optimization, and intraday management.
Success Metrics
  • Service Level Achievement
  • Schedule Efficiency
  • Schedule Adherence
  • Occupancy
  • Staffing Variance
  • Overtime & VTO Optimization
  • Productivity
  • Workforce Utilization
  • Stakeholder Satisfaction
Core Competencies
  • Workforce Management
  • Scheduling
  • Intraday Operations
  • Operational Excellence
  • Leadership
  • Continuous Improvement
  • Data-Driven Decision Making
  • Cross-Functional Collaboration
Why This Role Matters This role translates workforce strategies into operational execution, ensuring Marketplace Operations consistently delivers strong service levels, operational efficiency, and an excellent customer and seller experience. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $80,000.00 - $155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor’s degree in Analytics, Statistics, Computer Science, Mathematics, or related field and 2 years’ experience in data management, business analytics, statistics, or related area OR 4 years’ experience in data analysis, statistics, computer science, or related area. Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in in Analytics, Statistics, Computer Science, Mathematics or related field, Project Management Certification, Six Sigma certification Primary Location... 1601 SE 10th St, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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About Walmart

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From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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