Senior Voice Engineer - Avaya
Portland, OR · On-site
Experience with Avaya Contact Center, CMS Reporting, VDNs, Hunt Groups, IVR Integration, and Workforce Management * Proficiency in Python, REST APIs, Ansible, and PowerShell for voice automation
Portland, OR · On-site
Experience with Avaya Contact Center, CMS Reporting, VDNs, Hunt Groups, IVR Integration, and Workforce Management * Proficiency in Python, REST APIs, Ansible, and PowerShell for voice automation
Portland, OR · On-site
Experience with Avaya Contact Center, CMS Reporting, VDNs, Hunt Groups, IVR Integration, and Workforce Management * Proficiency in Python, REST APIs, Ansible, and PowerShell for voice automation
Manage and develop a high-performing People Services team. * Oversee the recruitment process, ensuring best practices in hiring and workforce management. * Ensure compliance with employment laws, CMS ...
Quick apply
Manage and develop a high-performing People Services team. * Oversee the recruitment process, ensuring best practices in hiring and workforce management. * Ensure compliance with employment laws, CMS ...
Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...
Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...
Client Management: Manage day to day interactions with executive clients and sponsors * Delivery: Gain trusted advisor status with customers and client prospects by understanding their business and ...
Client Management: Manage day to day interactions with executive clients and sponsors * Delivery: Gain trusted advisor status with customers and client prospects by understanding their business and ...
Salem, OR · On-site
$125K/yr
... workforce management, and customer interaction data needs. * Developing and optimizing complex SQL queries, stored procedures, views, functions, and data models to support operational reporting ...
Salem, OR · On-site
$125K/yr
... workforce management, and customer interaction data needs. * Developing and optimizing complex SQL queries, stored procedures, views, functions, and data models to support operational reporting ...
Portland, OR · On-site
$117K - $150K/yr
Participate in the WorkForce Management releases, twice per year. Validate impacts, test and communicate changes in our environment Act as a trusted technical advisor to leadership and key ...
Portland, OR · On-site
$117K - $150K/yr
Participate in the WorkForce Management releases, twice per year. Validate impacts, test and communicate changes in our environment Act as a trusted technical advisor to leadership and key ...
Bend, OR · On-site
$125K/yr
... workforce management, and customer interaction data needs. * Developing and optimizing complex SQL queries, stored procedures, views, functions, and data models to support operational reporting ...
Bend, OR · On-site
$125K/yr
... workforce management, and customer interaction data needs. * Developing and optimizing complex SQL queries, stored procedures, views, functions, and data models to support operational reporting ...
Be Seen First
Hillsboro, OR · On-site
$18/hr
LaborMax Staffing offers streamlined workforce management using a combination of speed, compliance, and industry expertise to deliver the right talent for your needs.
Quick apply
Be Seen First
Hillsboro, OR · On-site
$18/hr
LaborMax Staffing offers streamlined workforce management using a combination of speed, compliance, and industry expertise to deliver the right talent for your needs.
Experience with Avaya Contact Center, CMS Reporting, VDNs, Hunt Groups, IVR Integration, and Workforce Management * Proficiency in Python, REST APIs, Ansible, and PowerShell for voice automation
Quick apply
Experience with Avaya Contact Center, CMS Reporting, VDNs, Hunt Groups, IVR Integration, and Workforce Management * Proficiency in Python, REST APIs, Ansible, and PowerShell for voice automation
Salem, OR · On-site
$125K/yr
... workforce management, and customer interaction data needs. * Developing and optimizing complex SQL queries, stored procedures, views, functions, and data models to support operational reporting ...
Salem, OR · On-site
$125K/yr
... workforce management, and customer interaction data needs. * Developing and optimizing complex SQL queries, stored procedures, views, functions, and data models to support operational reporting ...
Eugene, OR · On-site
$125K/yr
... workforce management, and customer interaction data needs. * Developing and optimizing complex SQL queries, stored procedures, views, functions, and data models to support operational reporting ...
Eugene, OR · On-site
$125K/yr
... workforce management, and customer interaction data needs. * Developing and optimizing complex SQL queries, stored procedures, views, functions, and data models to support operational reporting ...
Eugene, OR · On-site
$125K/yr
... workforce management, and customer interaction data needs. * Developing and optimizing complex SQL queries, stored procedures, views, functions, and data models to support operational reporting ...
Eugene, OR · On-site
$125K/yr
... workforce management, and customer interaction data needs. * Developing and optimizing complex SQL queries, stored procedures, views, functions, and data models to support operational reporting ...
Medford, OR · On-site
$125K/yr
... workforce management, and customer interaction data needs. * Developing and optimizing complex SQL queries, stored procedures, views, functions, and data models to support operational reporting ...
Medford, OR · On-site
$125K/yr
... workforce management, and customer interaction data needs. * Developing and optimizing complex SQL queries, stored procedures, views, functions, and data models to support operational reporting ...
Portland, OR · On-site
$125K/yr
... workforce management, and customer interaction data needs. * Developing and optimizing complex SQL queries, stored procedures, views, functions, and data models to support operational reporting ...
Portland, OR · On-site
$125K/yr
... workforce management, and customer interaction data needs. * Developing and optimizing complex SQL queries, stored procedures, views, functions, and data models to support operational reporting ...
Medford, OR · On-site
$125K/yr
... workforce management, and customer interaction data needs. * Developing and optimizing complex SQL queries, stored procedures, views, functions, and data models to support operational reporting ...
Medford, OR · On-site
$125K/yr
... workforce management, and customer interaction data needs. * Developing and optimizing complex SQL queries, stored procedures, views, functions, and data models to support operational reporting ...
Portland, OR · On-site
$125K/yr
... workforce management, and customer interaction data needs. * Developing and optimizing complex SQL queries, stored procedures, views, functions, and data models to support operational reporting ...
Portland, OR · On-site
$125K/yr
... workforce management, and customer interaction data needs. * Developing and optimizing complex SQL queries, stored procedures, views, functions, and data models to support operational reporting ...
Bend, OR · On-site
$125K/yr
... workforce management, and customer interaction data needs. * Developing and optimizing complex SQL queries, stored procedures, views, functions, and data models to support operational reporting ...
Bend, OR · On-site
$125K/yr
... workforce management, and customer interaction data needs. * Developing and optimizing complex SQL queries, stored procedures, views, functions, and data models to support operational reporting ...
Bend, OR · On-site
$25 - $27/hr
TekWissen Group is a workforce management provider throughout the USA and many other countries worldwide. The job opportunity is for one of our clients specializing in biotechnology product ...
Quick apply
Bend, OR · On-site
$25 - $27/hr
TekWissen Group is a workforce management provider throughout the USA and many other countries worldwide. The job opportunity is for one of our clients specializing in biotechnology product ...
$70 - $89.50/hr
Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...
$70 - $89.50/hr
Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...
Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...
Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...
$26.4K - $39.6K
5% of jobs
$49.6K is the 25th percentile. Wages below this are outliers.
$39.6K - $52.8K
26% of jobs
The median wage is $65.9K / yr.
$52.8K - $65.9K
19% of jobs
$65.9K - $79.1K
11% of jobs
$92.3K is the 75th percentile. Wages above this are outliers.
$79.1K - $92.3K
14% of jobs
$92.3K - $105.4K
10% of jobs
$105.4K - $118.6K
4% of jobs
$118.6K - $131.8K
7% of jobs
$131.8K - $144.9K
1% of jobs
$144.9K - $158.1K
1% of jobs
$158.1K - $171.3K
1% of jobs
$26.4K
$80.8K
$171.3K
| Aspect | Workforce Management | Workforce Analyst |
|---|---|---|
| Primary Focus | Planning, scheduling, and optimizing staffing levels | Analyzing workforce data to improve efficiency and forecasting |
| Required Skills | Forecasting, scheduling, labor laws, software proficiency | Data analysis, reporting, Excel, statistical tools |
| Work Environment | Operations, call centers, retail, healthcare | Data teams, HR, operations departments |
| Certifications | Workforce management software certifications, project management | Data analysis certifications, Excel, statistical analysis |
Workforce Management involves the strategic planning and scheduling of staff to meet organizational needs, focusing on operational efficiency. Workforce Analysts analyze workforce data to identify trends and improve forecasting accuracy. While both roles require data skills and industry knowledge, Workforce Management is more operational, whereas Workforce Analysts focus on data analysis and reporting to support decision-making.

Job Title: Senior Voice Engineer - Avaya
Location: Portland, OR (Onsite)
We are seeking an experienced Senior Voice Engineer - Avaya to provide L3 support for enterprise voice and unified communications environments. The ideal candidate will have strong expertise in Avaya Voice Infrastructure, VoIP, Contact Center technologies, and voice automation, with the ability to troubleshoot complex issues and lead voice transformation initiatives.
Required Skills:Preferred Certifications: Avaya ACS/ACIS, CCNP Collaboration, Microsoft Teams Voice (MS-720), or Python/Automation certifications.
Best regards,
Narayan Singh Raghav
Sourced by ZipRecruiter
11 - 50 Employees
Houston, TX, US
2012