Industry/Sector Not Applicable Specialism HR Transformation and Optimization Management Level Senior Associate & Summary At PwC, our people in workforce consulting focus on providing consulting ...
Industry/Sector Not Applicable Specialism HR Transformation and Optimization Management Level Senior Associate & Summary At PwC, our people in workforce consulting focus on providing consulting ...
SAP SuccessFactors EC Consultant (Workforce Management)
Denver, CO · On-site
$18.50 - $22.50/hr
URGENT REQUIREMENT - SAP SuccessFactors EC Consultant (Workforce Management) Location: Denver (Onsite) Industry: Manufacturing Duration: Long-Term Contract ⚡ Interview Process: Fast-track (1-2 ...
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SAP SuccessFactors EC Consultant (Workforce Management)
Denver, CO · On-site
$18.50 - $22.50/hr
URGENT REQUIREMENT - SAP SuccessFactors EC Consultant (Workforce Management) Location: Denver (Onsite) Industry: Manufacturing Duration: Long-Term Contract ⚡ Interview Process: Fast-track (1-2 ...
Workforce Management Analyst Senior (Life Company - Contact Center Operations)
Colorado Springs, CO · On-site +1
$85.04K - $157.82K/yr
The Opportunity As a Workforce Management Analyst Senior , you will serve as both a strategic partner and handson expert in real-time operations. You will monitor network-wide intraday performance ...
Workforce Management Analyst Senior (Life Company - Contact Center Operations)
Colorado Springs, CO · On-site +1
$85.04K - $157.82K/yr
The Opportunity As a Workforce Management Analyst Senior , you will serve as both a strategic partner and handson expert in real-time operations. You will monitor network-wide intraday performance ...
Our Consultants within Organization, Workforce and Change support clients in solving complex ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
Our Consultants within Organization, Workforce and Change support clients in solving complex ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
As a premier global asset management organization with more than 85 years of experience, we provide ... Responsibilities Uses workforce management software and analytic tools to provide quality forecasts ...
As a premier global asset management organization with more than 85 years of experience, we provide ... Responsibilities Uses workforce management software and analytic tools to provide quality forecasts ...
Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Recruiting ...
Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Recruiting ...
Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Recruiting ...
Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Recruiting ...
You are motivated to learn and interested in all thingspayroll and workforce management, including payroll processing and compliance, compensation and time tracking, integrations with HR and Finance ...
You are motivated to learn and interested in all thingspayroll and workforce management, including payroll processing and compliance, compensation and time tracking, integrations with HR and Finance ...
Workday HCM Payroll Manager
Denver, CO · On-site
You are motivated to learn and interested in all thingspayroll and workforce management, including payroll processing and compliance, compensation and time tracking, integrations with HR and Finance ...
Workday HCM Payroll Manager
Denver, CO · On-site
You are motivated to learn and interested in all thingspayroll and workforce management, including payroll processing and compliance, compensation and time tracking, integrations with HR and Finance ...
UKG PRO WFM Time Keeping Senior Consultant
$108.10K - $131.70K/yr
Implementing UKG Pro Workforce Management Timekeeping modules, including Time and Attendance, Leave, Accruals, Attestation, and Boomi integration support * Supporting full lifecycle workforce ...
UKG PRO WFM Time Keeping Senior Consultant
$108.10K - $131.70K/yr
Implementing UKG Pro Workforce Management Timekeeping modules, including Time and Attendance, Leave, Accruals, Attestation, and Boomi integration support * Supporting full lifecycle workforce ...
Contact Center Operations & Transformation Manager | Power, Utilities & Renewables
Colorado Springs, CO · On-site
Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels ...
Contact Center Operations & Transformation Manager | Power, Utilities & Renewables
Colorado Springs, CO · On-site
Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels ...
Contact Center Operations & Transformation Manager | Power, Utilities & Renewables
Denver, CO · On-site
Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels ...
Contact Center Operations & Transformation Manager | Power, Utilities & Renewables
Denver, CO · On-site
Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels ...
Workforce Consultant
Fort Collins, CO · On-site
Project Manager / Workforce Strategy Lead This role requires strong expertise in workforce development, higher education strategy, skills-based pathways, and employer engagement. 1. Key ...
Workforce Consultant
Fort Collins, CO · On-site
Project Manager / Workforce Strategy Lead This role requires strong expertise in workforce development, higher education strategy, skills-based pathways, and employer engagement. 1. Key ...
We drive transformation and maximize the workforce experience, ensuring sustained HR effectiveness ... stakeholder management, and risk mitigation. * Minimum of 6+ years demonstrating exceptional ...
We drive transformation and maximize the workforce experience, ensuring sustained HR effectiveness ... stakeholder management, and risk mitigation. * Minimum of 6+ years demonstrating exceptional ...
FAMLI Workforce Specialist
Denver, CO · On-site
$4.91K - $7.15K/mo
The work unit manages the complete range of staffing operations, overseeing staffing coordinators ... The Workforce Specialist is responsible for assisting in optimizing organizational capacity and ...
FAMLI Workforce Specialist
Denver, CO · On-site
$4.91K - $7.15K/mo
The work unit manages the complete range of staffing operations, overseeing staffing coordinators ... The Workforce Specialist is responsible for assisting in optimizing organizational capacity and ...
FAMLI Workforce Specialist
Denver, CO · On-site
$4.91K - $7.15K/mo
The work unit manages the complete range of staffing operations, overseeing staffing coordinators ... The Workforce Specialist is responsible for assisting in optimizing organizational capacity and ...
FAMLI Workforce Specialist
Denver, CO · On-site
$4.91K - $7.15K/mo
The work unit manages the complete range of staffing operations, overseeing staffing coordinators ... The Workforce Specialist is responsible for assisting in optimizing organizational capacity and ...
Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...
Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...
Robinhood is focused on democratizing finance for all and is seeking a Workforce Management Forecasting and Capacity Planning Analyst. In this role, you will develop forecasts, build capacity plans ...
Robinhood is focused on democratizing finance for all and is seeking a Workforce Management Forecasting and Capacity Planning Analyst. In this role, you will develop forecasts, build capacity plans ...
Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels ...
Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels ...
We're looking for an experienced data and analytics professional with management experience and a passion for the people domain to join our team. Deloitte's Workforce Data & Analytics Team leverages ...
We're looking for an experienced data and analytics professional with management experience and a passion for the people domain to join our team. Deloitte's Workforce Data & Analytics Team leverages ...
Workforce Management Manager information
What are the key skills and qualifications needed to thrive as a Workforce Management Manager, and why are they important?
What are some common challenges faced by Workforce Management Managers, and how can they be addressed?
What does a Workforce Management Manager do?
What is the difference between Workforce Management Manager vs Workforce Analyst?
| Aspect | Workforce Management Manager | Workforce Analyst |
|---|---|---|
| Credentials | Typically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are common | Usually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred |
| Work Environment | Leads teams, manages scheduling, forecasting, and resource allocation in call centers or service industries | Analyzes data, develops reports, and provides insights to optimize staffing and operations |
| Employer & Industry Usage | Used across call centers, retail, healthcare, and customer service industries | Common in similar industries, focusing on data analysis and reporting |
While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.
$77K - $202K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 9 days ago
PwC rating
8.3
Based on 73 frontline employees who took The Breakroom Quiz
20th of 57 rated business consultants
Job description
Industry/Sector
Not ApplicableSpecialism
HR Transformation and OptimizationManagement Level
Senior AssociateJob Description & Summary
At PwC, our people in workforce consulting focus on providing consulting services related to human resources, talent management, and organisational development. They analyse client needs, develop people and organisation strategies. These individuals offer guidance and support to help clients optimise their workforce, enhance employee engagement, and drive organisational effectiveness.In HR transformation and technology at PwC, you will focus on providing consulting services related to the overall effectiveness and efficiency of the HR function and related technologies within organisations. You will work closely with clients to assess HR processes, policies, and systems, and provide guidance on HR transformation, technology implementation, and service delivery models. Your work will involve assisting clients in optimising their HR function to align with business objectives and enhance HR service quality.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
Respond effectively to the diverse perspectives, needs, and feelings of others.
Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
Use critical thinking to break down complex concepts.
Understand the broader objectives of your project or role and how your work fits into the overall strategy.
Develop a deeper understanding of the business context and how it is changing.
Use reflection to develop self awareness, enhance strengths and address development areas.
Interpret data to inform insights and recommendations.
Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Workforce Consulting team you will leverage your knowledge in workforce management to guide clients through transformative practices and technology implementations. As a Senior Associate, you will analyze complex problems, mentor junior team members, and maintain elevated standards while focusing on building meaningful client relationships and enhancing your understanding of diverse business contexts. This role presents an exceptional opportunity for individuals who thrive in collaborative, client-focused environments and are eager to make a significant impact on clients' payroll operations and processes.
Responsibilities
- Analyze intricate issues and provide practical insights
- Uphold exceptional standards of quality in every deliverable
- Build and nurture powerful relationships with clients
- Enhance understanding of diverse business environments and their needs
- Contribute to improving clients' payroll operations and processes
What You Must Have
- Bachelor's Degree
- 3 years of experience
- In lieu of a degree, Individuals may be considered if they have demonstrated three years of specialized training and/or progressively responsible work experience involving workforce management technology consulting and/or implementations for each missing year of college in addition to the 3 years of experience required.
What Sets You Apart
- PHR (Professional in Human Resources) or SHRM-CP (SHRM
- Certified Professional) certifications preferred
- Leveraging broad workforce management knowledge
- Advising clients on leading practices and strategy
- Guiding clients through WFM technology implementations
- Analyzing complex workforce management issues
- Mentoring junior team members for skill enhancement
- Building and maintaining enduring client relationships
- Working effectively in client-focused environments
- Global Workforce Management experience across various jurisdictions
Travel Requirements
Up to 60%Job Posting End Date
The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines