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Workforce Management Manager Jobs in Colorado (NOW HIRING)

Focus Cloud Americas LLC

WFM Consultants

Almont, CO · On-site

As part of this transformation, the client is deploying a new Workforce Management (WFM) solution across its operations and is looking to build a team of experienced WFM professionals to support the ...

T Rowe Price

Workforce Analyst

Colorado Springs, CO · Hybrid

Role Summary Reporting to the Manager of Service Insights and Modeling (SIM), the Workforce Analyst implements daily forecasting and long-term planning activities. They will be responsible for ...

Aerotek

Recruiting Workforce Manager

Monument, CO · On-site

$57K/yr

As a Recruiting Workforce Manager you will... * Serve as the liaison between client managers, local office and contract employees. This includes regular attendance of client production and or staff ...

Aerotek

Recruiting Workforce Manager

Monument, CO

$57K/yr

As a Recruiting Workforce Manager you will... * Serve as the liaison between client managers, local office and contract employees. This includes regular attendance of client production and or staff ...

Aegon

Sr External Workforce Manager

Denver, CO · On-site

$112K - $152K/yr

Job Family Vendor Management About Us At Transamerica, hard work, innovative thinking, and personal ... We understand the potential of leveraging the talents of a diverse workforce. We embrace an ...

Deloitte

Workday Integrations Manager

Denver, CO · On-site

We bring sector experience and cross-domain insight to help clients solve complex workforce ... management, and risk mitigation * 6+ years of experience translating complex technical concepts ...

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Workforce Management Manager information

What is the difference between Workforce Management Manager vs Workforce Analyst?

AspectWorkforce Management ManagerWorkforce Analyst
CredentialsTypically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are commonUsually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred
Work EnvironmentLeads teams, manages scheduling, forecasting, and resource allocation in call centers or service industriesAnalyzes data, develops reports, and provides insights to optimize staffing and operations
Employer & Industry UsageUsed across call centers, retail, healthcare, and customer service industriesCommon in similar industries, focusing on data analysis and reporting

While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.

What are the key skills and qualifications needed to thrive as a workforce management manager?

To thrive as a Workforce Management Manager, you need strong analytical skills, experience in forecasting and scheduling, and typically a degree in business, operations, or a related field. Familiarity with workforce management software such as NICE, Kronos, or Verint, as well as advanced Excel skills, is essential. Exceptional communication, leadership, and problem-solving abilities help you motivate teams and adapt to changing business needs. These skills ensure optimal resource allocation, improved productivity, and efficient operations that support organizational goals.

What does a workforce management manager do?

A Workforce Management Manager is responsible for overseeing the planning and coordination of staffing levels to ensure that an organization has the right number of employees available at the right times. They analyze workforce data, forecast staffing needs, and implement scheduling strategies to maximize productivity and efficiency. Additionally, they often supervise workforce analysts and collaborate with other departments to meet service level goals while managing costs. Their role is crucial in industries like call centers, retail, and healthcare, where staffing needs fluctuate frequently.

What are some common challenges faced by workforce management managers, and how can they be addressed?

Workforce Management Managers often encounter challenges such as accurately forecasting staffing needs, balancing employee schedules with business demands, and adapting to sudden changes like unexpected absences or shifts in workload. Success in this role requires strong analytical skills, effective communication with team leads and HR, and the ability to leverage workforce management software efficiently. Building collaborative relationships across departments and staying flexible can help address these challenges, ensuring staffing levels remain optimal and service levels are consistently met.
What are the most commonly searched types of Workforce Management jobs in Colorado? The most popular types of Workforce Management jobs in Colorado are:
What are popular job titles related to Workforce Management Manager jobs in Colorado? For Workforce Management Manager jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Workforce Management Manager jobs in Colorado look for? The top searched job categories for Workforce Management Manager jobs in Colorado are:
Workforce Management Manager jobs near you
Infographic showing various Workforce Management Manager job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Workforce Software/ ADP Workforce Management Consultant - Technical & Functional (Certified)

IQuest Solutions Corp

Denver, CO • On-site

Contractor

Posted 23 hours ago

Posted today

Job description

WFS (Workforce Software / ADP Workforce Management) Consultant – Technical & Functional (Certified)
Location: Onsite (Denver, CO)
Employment Type: Contract / C2C / W2
Duration: Long-Term Contract
 
Job Summary:
We are seeking an experienced WFS (Workforce Software), now part of ADP Workforce Management, Consultant with strong technical and functional expertise. The ideal candidate should have hands-on experience implementing, configuring, and supporting Workforce Software Time & Attendance solutions and possess relevant WFS/ADP certifications.
The consultant will work closely with business stakeholders, HR, Payroll, and IT teams to deliver Workforce Management solutions, troubleshoot issues, and optimize system performance.
 
Required Skills & Qualifications:
  • 7+ years of experience in Workforce Software (WFS) / ADP Workforce Management.
  • Strong functional knowledge of:
    • Time & Attendance
    • Scheduling
    • Absence Management
    • Labor Forecasting
    • Employee Scheduling
  • Strong technical expertise in:
    • Configuration
    • Integrations
    • Interfaces
    • Data Migration
    • Customizations
    • API/Web Services
  • Experience integrating WFS with:
    • HRIS
    • Payroll
    • ERP systems
  • Experience with SQL and database concepts.
  • Strong troubleshooting and production support experience.
  • Experience gathering business requirements and translating them into technical solutions.
  • Ability to work directly with business users and stakeholders.
  • Experience with implementation, enhancements, upgrades, and support.
Required Certifications:
  • Workforce Software (WFS) Certified Consultant (Mandatory)
  • ADP Workforce Management Certification (Preferred)
  • Additional WFS Technical or Functional Certifications are highly preferred.
Preferred Technical Skills:
  • SQL
  • XML
  • REST/SOAP APIs
  • JavaScript (preferred)
  • SFTP/File integrations
  • Middleware integration experience
  • Reporting and Analytics
  • Cloud-based Workforce Management solutions
Roles & Responsibilities:
  • Implement and configure Workforce Software (WFS) solutions.
  • Gather business requirements and provide functional recommendations.
  • Configure Time & Attendance, Scheduling, and Leave modules.
  • Develop and support integrations with Payroll and HR systems.
  • Troubleshoot production issues and provide root cause analysis.
  • Perform system testing, UAT support, and deployment activities.
  • Prepare functional and technical documentation.
  • Support upgrades, patches, and new feature implementations.
  • Collaborate with cross-functional teams throughout the project lifecycle.
Nice to Have:
  • Experience after ADP's acquisition of Workforce Software.
  • Knowledge of payroll processing.
  • Experience with UKG, Kronos, or Workday integrations.
  • Agile/Scrum experience.
Mandatory Skills:
  • Workforce Software (WFS)
  • ADP Workforce Management
  • Time & Attendance
  • Scheduling
  • Functional Configuration
  • Technical Configuration
  • Integrations
  • SQL
  • Workforce Software Certification