Workforce Management Associate Jobs in Ohio (NOW HIRING)

The Seasonal Labor Coordinator is responsible for supporting the day-to-day administrative and labor coordination needs of the Operations team during the peak season. This position plays an important role in ensuring accurate attendance and timekeeping records, supporting workforce scheduling and labor deployment, maintaining employee information, and producing daily labor and productivity reports.

The Seasonal Labor Coordinator works closely with Operations leadership, supervisors, Human Resources, and associates in a fast-paced production and distribution environment. The ideal candidate is highly organized, detail-oriented, comfortable working with employee data and reporting, and able to adjust quickly as staffing and operational needs change throughout the shift.

This is a seasonal, hourly/non-exempt position. Flexible availability, including weekends, extended hours, and overtime during peak business periods, may be required.

Major responsibilities of the position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties, assignments, and specific projects may be assigned at the discretion of management.

• Manage daily associate attendance records and compare attendance logs with electronic timekeeping data to ensure accurate time records.
• Identify missed punches, attendance discrepancies, and other timekeeping issues and work with Operations leadership to ensure timely resolution.
• Support associates and supervisors with questions related to timekeeping, attendance, schedules, and clocking procedures.
• Partner with Operations managers and supervisors to create and maintain weekly associate schedules based on staffing and production needs.
• Assist with the development and maintenance of daily labor assignments and staffing schematics to ensure associates are deployed appropriately throughout the operation.
• Monitor staffing levels throughout the shift and communicate attendance issues, call-offs, and potential labor shortages to Operations leadership.
• Update schedules and labor assignments as operational priorities, staffing levels, and production needs change.
• Maintain an understanding of ADP-based timekeeping and workforce management systems and the processes used within the production and fulfillment operation.
• Manage and track associate vacation and time-off requests in partnership with Operations leadership.
• Prepare and distribute daily labor, attendance, productivity, and work differential reports for Operations, Finance, and other business partners.
• Maintain accurate employee records, spreadsheets, schedules, reports, and other workforce-related documentation.
• Assist Operations leadership with workforce planning and administrative support throughout the peak season.
• Maintain confidentiality when handling employee, payroll, attendance, and other sensitive information.
• Communicate professionally and effectively with associates, supervisors, managers, Human Resources, and other business partners.
• Provide support on the production or distribution floor during downtime or when additional operational coverage is needed.
• Assist with other administrative, operational, and workforce coordination responsibilities as assigned.
• Work flexible hours, extended shifts, weekends, and overtime as required to support peak-season business needs.

• High school diploma or equivalent required.
• Previous experience in workforce coordination, scheduling, timekeeping, payroll administration, Human Resources support, Operations administration, or a similar role preferred.
• Experience working in a production, fulfillment, distribution center, warehouse, manufacturing, or other fast-paced operational environment preferred.
• Experience supporting multiple levels of employees and management within a matrixed or fast-paced work environment preferred.
• Experience with ADP Enterprise, eTime, or similar timekeeping and workforce management systems strongly preferred.
• Proficiency with Microsoft Office programs, particularly Microsoft Excel, Word, and PowerPoint.
• Strong spreadsheet and data-entry skills with the ability to accurately maintain and report employee and operational information.

• Strong organizational and time-management skills with the ability to manage multiple priorities and consistently meet deadlines.
• High level of accuracy and attention to detail when working with attendance records, schedules, timekeeping data, employee information, and reports.
• Strong computer skills and the ability to quickly learn new systems, software, and workforce management tools.
• Strong Microsoft Excel skills and the ability to work with spreadsheets, reports, and large amounts of employee and operational data.
• Strong customer service skills with the ability to professionally support associates, supervisors, and business partners.
• Ability to identify timekeeping, scheduling, staffing, and workforce-related issues and work with appropriate partners to resolve them.
• Strong critical-thinking and problem-solving skills.
• Ability to analyze information, identify discrepancies and trends, and communicate findings to management.
• Ability to work independently, take initiative, and complete assignments with minimal supervision.
• Ability to work effectively as part of a team in a fast-paced and changing environment.
• Strong verbal and written communication skills.
• Strong interpersonal skills and the ability to communicate effectively with employees at all levels of the organization.
• Ability to maintain confidentiality and appropriately handle sensitive employee information.
• Ability to remain organized and professional while managing frequent interruptions and changing operational priorities.
• Ability to learn and understand production and fulfillment processes in order to support effective labor scheduling and workforce deployment.
• Ability to work flexible hours, including weekends, extended shifts, and overtime during peak business periods.

• Regular keying/typing and computer work.
• Frequent sitting, standing, and walking throughout the workday.
• Ability to sit and/or stand for an entire shift of approximately 8-10 hours.
• Ability to regularly move between an office environment and production, fulfillment, or distribution areas.
• Work requires constant mental and visual attention and the ability to remain alert while completing repetitive and diversified tasks.
• The position is generally performed under comfortable working conditions; however, occasional exposure to warehouse, production, or distribution center environments may occur.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

• Seasonal position supporting peak business operations.
• Hourly/Non-Exempt.
• Schedule may vary based on operational needs.
• Must be available to work flexible hours, including weekends, extended shifts, and overtime during peak periods.
• Seasonal employment is expected to continue through the designated peak-season period based on business needs.