Workforce Development Manager Jobs in Minnesota (NOW HIRING)

Overview:

The mission of NorthPoint Health & Wellness Center's (NorthPoint) is to create a healthier community. Three pillars provide the foundation for serving the North Minneapolis community: Whole-Person Integrated Care, Building Community Well-Being, and Health Equity.

Whole-Person Integrated Care

NorthPoint offers a continuum of social and health services that integrates medical, dental, and behavioral health with human services to improve quality of life. We strive to serve our community by addressing the physical, behavioral, social, and spiritual aspects of health in culturally responsive and trauma-informed ways.

Building Community Well-Being

A community's sense of well-being includes social, economic, environmental, cultural, and political conditions identified by the members of a community as essential for them to "flourish and fulfill their potential." To build and nurture community well-being, we must understand that population we serve to improve their health, safety, and access to the services they need.

Health Equity

NorthPoint is committed to health equity that requires valuing everyone. We strive to reduce the social, economic, and health inequities experienced by the community and the people we serve. We work with community partners to support people in reaching their full health potential.

General Summary and Job Statement:

This position is a strategic part of NorthPoint's Career and Workforce Development Services, supporting adults who face barriers to securing livablewage healthcare employment. As both a Job Developer and Career Coordinator, the role combines two core functions: employer engagement and hiring pipeline development, along with career planning and training coordination for New American guests.

Success in this role depends on building and maintaining strong collaboration with workforce partners, educational institutions, employers, and case managers to ensure New Americans upskill, reskill, or gain the skills needed for stable healthcare careers within the New Americans LongTerm Care Program.

Minimum Qualifications:

Education & Experience:

• Bachelor's degree in vocational rehabilitation, education, human resources, business, social services, or a related field and three (3) years of career and workforce development experience; or
• Associate degree in a related field and five (5) years of career and workforce development experience; or
• High school diploma and seven (7) years of experience in career and workforce development or human services.

Certifications:

• Global Career Development Facilitator (GCDF) or Certified Workforce Development Professional (CWDP) required, or ability to obtain within 12 months.

Knowledge & Skills:

• Strong understanding of the Minnesota labor market and workforce development best practices, including assessing and enhancing employment readiness through training, certifications, and education leading to licensure or employment.
• Experience creating reports, organizing and implementing work-related programs, and facilitating workshops or career fair activities.
• Excellent oral, written, and group communication skills; able to work effectively with individuals of diverse ages, cultures, and socioeconomic backgrounds.
• Knowledge of educational and social service resources in North Minneapolis and
• surrounding cities is a plus.

Additional Requirements:

• Valid driver's license, reliable transportation, and ability to meet NorthPoint's driving standards.
• Proficiency in MS Word, MS Excel, and client-tracking databases.

Skills, Knowledge and Abilities:

Cultural Competence & Communication

• Demonstrated ability to work effectively with individuals from diverse cultural, ethnic, age, and socioeconomic backgrounds, with sensitivity to cultural nuances and strong crosscultural communication skills.
• Strong oral and written communication skills, able to convey information clearly, professionally, and with sound judgment.
• Consistently demonstrates tact, diplomacy, professionalism, and empathy in all interactions.

Professionalism, Judgment & Confidentiality

• Exercises, discretion and sound judgment when managing highly sensitive or confidential information.
• Applies professional judgment in decisionmaking, problemsolving, and interpersonal communication.

Time Management & Organizational Skills

• Strong sense of urgency with the ability to manage time pressures, anticipate needs, and prioritize multiple requests simultaneously.
• Excellent organizational skills, including initiativetaking, attention to detail, and the ability to meet deadlines while supporting others in working efficiently.

Collaboration & Interpersonal Effectiveness

• Effective team player with strong interpersonal skills and the ability to collaborate with a wide range of internal and external stakeholders.

Work Environment:

Work is performed in a standard office environment. Work involves regular guest interaction and extensive computer use (6-8 hours daily), requiring hand-eye coordination for standard office equipment.

Benefits and Perks:

Our workforce reflects the community we service, and we work hard to embrace diversity, inclusion, equity, and belonging. The organization encourages everyone at NorthPoint to bring their authentic selves to work every day. We offer a variety of programs and family-friendly benefits to all of our employees.

• 401(k) Retirement Plan
• Medical, Dental and Vision Coverage
• Employer Paid Basic Life Insurance Policy, Short-Term and Long-Term Disability Coverage

The passion and dedication of our employees makes NorthPoint a great place to work! If you are seeking a rewarding and challenging position that makes a difference in the community visit our website at www.northpointhealth.org and express your interest under Employment Opportunities Human Services.