Workforce Development Case Manager Jobs (NOW HIRING)

The Job The Workforce Development Department (WDD) is recruiting for Workforce Development Specialists (WDS) to work directly with Workforce Innovation and Opportunity Act (WIOA) program participants providing employment and training services. Key responsibilities may include: Interviewing, screening, and counseling customers regarding employment Enhancing customers' job search and interview skills Facilitating motivational and employment-related training workshops Referring individuals for vocational assessment and counseling Evaluating vocational interests, education, and experience for program placement Accurately completing time sensitive reporting and data entry Forming strong relationships with partners in order to better serve customers For a more detailed description, refer to the Workforce Development Specialist job description. The resulting list may be used to fill vacancies as they occur throughout the Department.

Workforce Development offices are located in the San Bernardino, Rancho Cucamonga, and Victorville areas. Some positions may be assigned to out-stationed assignments, including San Bernardino County jails and/or Probation offices. ABOUT THE DEPARTMENT The San Bernardino County Workforce Development Department (WDD) operates programs under the guidance of the Workforce Development Board, funded by the Department of Labor's Workforce Innovation and Opportunity Act (WIOA).

The America's Job Centers of California (AJCCs) are strategically located in the East Valley, West Valley and High Desert Regions of the County. WDD implements comprehensive strategies to meet the needs of local businesses for a skilled workforce, while creating opportunities for workers to prepare for and enter into well paid careers. To learn more, visit workforce.sbcounty.gov EXCELLENT BENEFITS To review job-specific benefits, refer to: Summary of Benefits and the General (Teamsters) Compensation Plan

The County also offers an alternative Modified Benefits Option (MBO) that provides a wage differential. CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must pass a background investigation, which includes fingerprinting and physical exam prior to appointment. Travel: A valid California Class C Driver License is required to carry out the essential job-related functions of this position.

Mileage reimbursement and proof of automobile liability insurance must be maintained. Work Schedule: Evening and weekend work may be required on occasion. Sponsorship: San Bernardino County is unable to consider to candidates who require Visa Sponsorship at this time or in the future.

Candidates must be able to present their legal right to work in the United States at the time of employment. Minimum Requirements Candidates must meet BOTH the Education requirement and one (1) of the Experience requirements. EDUCATION: Thirty (30) semester (45 quarter) units of completed accredited college/university coursework in business/public administration, education, human/behavioral/social science, or another relevant field.

An unofficial transcript must be submitted with the application unless a qualifying bachelor's or associate's degree has been conferred. -- AND -- EXPERIENCE: OPTION 1: One (1) year of experience engaged in employment search, facilitation, and case management activities in one of the following client-based programs: Workforce Innovation and Opportunity Act (WIOA), Workforce Investment Act (WIA) or equivalent, CalWORKS Employment Services, Regional Occupational Program (ROP), Job Corps, Department of Rehabilitation (DOR), Wagner-Peyser Act, Department of Labor Welfare to Work Program, or related workforce program. OPTION 2: Two (2) years of experience engaged in employment search and/or career counseling in a public or private organization.

Desired Qualifications The ideal candidate will possess a Bachelor's degree along with three (3) years of case management experience working with clients enrolled in employment programs, as well as excellent public speaking skills. Bilingual Skills: Applicants fluent in both Spanish and English are encouraged to apply. Employees who are assigned to bilingual positions may receive additional compensation.

Testing may be required in order to receive bilingual compensation. Selection Process Examination Procedure: There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.

Application Procedure: Please complete and submit the online employment application and supplemental questionnaire for consideration. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. Priority Application Review: Applications received by 5:00 p.m., Friday, June 12, 2026 will be included in the first review/processing of applications; subsequent reviews may be conducted as needed to meet business needs

Apply asap as recruitment may close at anytime once sufficient qualified applications are received. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline.

Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application. Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.

ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitment filing deadline. Veterans' Preference: Eligible veterans, their spouses, or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Information (Download PDF).

For more important details, review the Applicant Information and County Employment Process.