The person in this role works collaboratively with the Workforce Analyst under the supervision of the Sr Manager of Workforce Planning. MAJOR DUTIES AND RESPONSIBILITIES * Monitor Key Performance ...
The person in this role works collaboratively with the Workforce Analyst under the supervision of the Sr Manager of Workforce Planning. MAJOR DUTIES AND RESPONSIBILITIES * Monitor Key Performance ...
The person in this role works collaboratively with the Workforce Analyst under the supervision of the Sr Manager of Workforce Planning. MAJOR DUTIES AND RESPONSIBILITIES * Monitor Key Performance ...
The person in this role works collaboratively with the Workforce Analyst under the supervision of the Sr Manager of Workforce Planning. MAJOR DUTIES AND RESPONSIBILITIES * Monitor Key Performance ...
Workforce Insights Analyst
Arlington, TX · On-site
$59K - $77K/yr
Identify, document, and manage the data required to support workforce reporting, analytics, and visualization. Implement appropriate data quality controls, normalization processes, validation checks ...
Workforce Insights Analyst
Arlington, TX · On-site
$59K - $77K/yr
Identify, document, and manage the data required to support workforce reporting, analytics, and visualization. Implement appropriate data quality controls, normalization processes, validation checks ...
Workforce Insights Analyst
$59K - $77K/yr
Identify, document, and manage the data required to support workforce reporting, analytics, and visualization. Implement appropriate data quality controls, normalization processes, validation checks ...
Workforce Insights Analyst
$59K - $77K/yr
Identify, document, and manage the data required to support workforce reporting, analytics, and visualization. Implement appropriate data quality controls, normalization processes, validation checks ...
Claims Manager Department: Claims Direct Reports: No Exempt Status: Non-Exempt Job Purpose We are ... Analyze trends and provide recommendations related to staffing, scheduling, productivity, and ...
Claims Manager Department: Claims Direct Reports: No Exempt Status: Non-Exempt Job Purpose We are ... Analyze trends and provide recommendations related to staffing, scheduling, productivity, and ...
Director, Workforce Transformation
Dallas, TX · On-site
$200K - $275K/yr
... combining workforce analytics, process redesign, cost takeout, and AI-enabled workflow ... Assess workflows, service models, and management systems to identify value leakage * Build ...
Director, Workforce Transformation
Dallas, TX · On-site
$200K - $275K/yr
... combining workforce analytics, process redesign, cost takeout, and AI-enabled workflow ... Assess workflows, service models, and management systems to identify value leakage * Build ...
Program Controls & Analytics Manager Full Time/Direct Hire | San Antonio, TX (Hybrid Work Arrangement Available) About the Opportunity CoreWise's client is proud to partner with public-sector clients ...
Program Controls & Analytics Manager Full Time/Direct Hire | San Antonio, TX (Hybrid Work Arrangement Available) About the Opportunity CoreWise's client is proud to partner with public-sector clients ...
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ... Work you'll do As an Analyst on the Organization, Workforce & Change team, you will be responsible ...
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ... Work you'll do As an Analyst on the Organization, Workforce & Change team, you will be responsible ...
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ... Work you'll do As an Analyst on the Organization, Workforce & Change team, you will be responsible ...
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ... Work you'll do As an Analyst on the Organization, Workforce & Change team, you will be responsible ...
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ... Work you'll do As an Analyst on the Organization, Workforce & Change team, you will be responsible ...
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ... Work you'll do As an Analyst on the Organization, Workforce & Change team, you will be responsible ...
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ... Work you'll do As an Analyst on the Organization, Workforce & Change team, you will be responsible ...
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ... Work you'll do As an Analyst on the Organization, Workforce & Change team, you will be responsible ...
Manager/Director People Analytics
Fort Worth, TX · On-site +1
$92K - $142K/yr
BNSF is seeking an inquisitive, datadriven Manager/Director HRIS (People Analytics) professional to ... Experience working with data from HR domains-such as recruiting, workforce planning, compensation ...
Manager/Director People Analytics
Fort Worth, TX · On-site +1
$92K - $142K/yr
BNSF is seeking an inquisitive, datadriven Manager/Director HRIS (People Analytics) professional to ... Experience working with data from HR domains-such as recruiting, workforce planning, compensation ...
The People Analytics team within Gartner derives actionable insights from workforce data to recommend and implement better ways of attracting, developing, and retaining Gartner associates to drive ...
The People Analytics team within Gartner derives actionable insights from workforce data to recommend and implement better ways of attracting, developing, and retaining Gartner associates to drive ...
Senior Contact Center Workforce Analyst - Kelsey Seybold Clinic - Patient Access Center - Remote
Pearland, TX · On-site +1
$72K - $130K/yr
The Contact Center Sr. Workforce Analyst is responsible for producing call volume forecast and ... Developing and maintaining staff work schedules, managing real time schedule exception entry, skill ...
Senior Contact Center Workforce Analyst - Kelsey Seybold Clinic - Patient Access Center - Remote
Pearland, TX · On-site +1
$72K - $130K/yr
The Contact Center Sr. Workforce Analyst is responsible for producing call volume forecast and ... Developing and maintaining staff work schedules, managing real time schedule exception entry, skill ...
The Manager of Corporate Financial Planning & Analysis will play an important role for Cinemark ... Headcount & Workforce Planning * Lead end‑to‑end headcount planning, including position ...
The Manager of Corporate Financial Planning & Analysis will play an important role for Cinemark ... Headcount & Workforce Planning * Lead end‑to‑end headcount planning, including position ...
The Manager of Corporate Financial Planning & Analysis will play an important role for Cinemark ... workforce planning, disciplined cost management, and effective incentive governance. The ideal ...
The Manager of Corporate Financial Planning & Analysis will play an important role for Cinemark ... workforce planning, disciplined cost management, and effective incentive governance. The ideal ...
Human Resource Information System Manager
Plano, TX · On-site
$85K - $117K/yr
Develop, maintain, and analyze people reports, dashboards, metrics, and workforce analytics to ... Manage system permissions, workflows, business processes, and user access controls. * Oversee data ...
Human Resource Information System Manager
Plano, TX · On-site
$85K - $117K/yr
Develop, maintain, and analyze people reports, dashboards, metrics, and workforce analytics to ... Manage system permissions, workflows, business processes, and user access controls. * Oversee data ...
The Manager of Corporate Financial Planning & Analysis will play an important role for Cinemark ... Headcount & Workforce Planning * Lead endtoend headcount planning, including position approvals ...
The Manager of Corporate Financial Planning & Analysis will play an important role for Cinemark ... Headcount & Workforce Planning * Lead endtoend headcount planning, including position approvals ...
Management and Program Analyst
Fort Worth, TX · On-site
$76K/yr
... workforce analytics, payroll reporting, budget formulation support, and data management activities for the three FPAC agencies - the Farm Service Agency (FSA), Risk Management Agency (RMA), and FPAC ...
Management and Program Analyst
Fort Worth, TX · On-site
$76K/yr
... workforce analytics, payroll reporting, budget formulation support, and data management activities for the three FPAC agencies - the Farm Service Agency (FSA), Risk Management Agency (RMA), and FPAC ...
Workforce Management Analyst
Coppell, TX · On-site
Workforce Management Analyst Job Location: Coppell, TX Job Type: Contract * Monitor and manage real-time call center performance, including call volumes, AHT, staffing levels, and service levels ...
Quick apply
Workforce Management Analyst
Coppell, TX · On-site
Workforce Management Analyst Job Location: Coppell, TX Job Type: Contract * Monitor and manage real-time call center performance, including call volumes, AHT, staffing levels, and service levels ...
Workforce Analytics Manager information
See Texas salary details
$60.1K - $69.8K
3% of jobs
$69.8K - $79.5K
5% of jobs
$79.5K - $89.2K
7% of jobs
$94.5K is the 25th percentile. Wages below this are outliers.
$89.2K - $98.9K
17% of jobs
$98.9K - $108.6K
14% of jobs
The median wage is $111.7K / yr.
$108.6K - $118.3K
12% of jobs
$118.3K - $128K
9% of jobs
$135K is the 75th percentile. Wages above this are outliers.
$128K - $137.7K
11% of jobs
$137.7K - $147.4K
5% of jobs
$147.4K - $157.1K
15% of jobs
$157.1K - $166.8K
2% of jobs
$60.1K
$116.8K
$166.8K
How much do workforce analytics manager jobs pay per year?
What does a Workforce Analytics Manager do?
What are the key skills and qualifications needed to thrive as a Workforce Analytics Manager, and why are they important?
How does a Workforce Analytics Manager typically collaborate with HR and business leaders to drive organizational decisions?
What is the difference between Workforce Analytics Manager vs Data Analyst?
| Aspect | Workforce Analytics Manager | Data Analyst |
|---|---|---|
| Required Credentials | Bachelor's degree in HR, Business, or Analytics; often advanced certifications | Bachelor's degree in Data Science, Statistics, or related field |
| Work Environment | HR departments, analytics teams within organizations | Data teams across various departments, including IT and finance |
| Employer & Industry Usage | HR and talent management sectors, large corporations | Broadly used across industries for data interpretation and reporting |
The Workforce Analytics Manager focuses on analyzing HR and workforce data to inform talent strategies, while the Data Analyst handles broader data sets across various business functions. Both roles require strong analytical skills, but the Workforce Analytics Manager specializes in HR-related insights within organizational contexts.

Full-time
Medical, Retirement, PTO
Posted 27 days ago
EssilorLuxottica rating
7.1
Based on 288 frontline employees who took The Breakroom Quiz
7th of 39 rated optical retailers
Job description
Store #: E01249 Lab Ops - Field US
Position:Full-Time
Total Rewards: Benefits/Incentive Information
If you've worn a pair of glasses, we've already met.
We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.
With a unique global network of commercial subsidiaries and independent distributors across major markets, our customers are offered a strong portfolio of the most popular lens, frames, instruments and equipment brands that can serve every sector of the market. The Professional Solutions team works with our customers one-on-one, developing professional relationships based on trust and care.
Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
GENERAL FUNCTION
As a member of the Workforce Management Team, the Workforce Planning Specialist (Real Time Adherence) has the function of Intra Day Performance Management in real time and execution of the plan provided by the Workforce Analyst. The Workforce Planning Specialist also ensures there is adequate and appropriate response and communication to leadership for all service affecting alerts. The person in this role works collaboratively with the Workforce Analyst under the supervision of the Sr Manager of Workforce Planning.
MAJOR DUTIES AND RESPONSIBILITIES
- Monitor Key Performance Indicators through active utilization of Workforce Management tools.
- Real time monitoring of all Intra Day performance models ensuring actual staff is aligned with predetermined forecasts and schedules provided by the Workforce Analyst.
- In collaboration with WFM Analyst, implement contingency and resource plans on an interval and daily basis as needed (staffing movement, IT related issues, management decisions) is maintained between all necessary parties to include managers/supervisors, operations directors and the IT Help Desk)
- Escalate and facilitate resolution of issues across call center operations as required to ensure compliance with Service Level Agreements (SLA)
- Ensure consistent communication regarding demand or staff anomalies
- Monitor key call center systems to look for alarms or call delivery failures. Work with leadership to invoke alternatives to any service impacting drivers to ensure business continuity in the call center(s)
- Performs other duties as required
BASIC QUALIFICATIONS
- High School Diploma
- Minimum of 1 year call center experience
- Knowledgeable of contact center metrics, processes, and key performance indicators
- Strong organizational skills
- Analytical aptitude
- Strong Excel skills
- Excellent verbal and written communications skills
- Ability to work with minimal guidance in a time critical environment
PREFERRED QUALIFICATIONS
- Associate's degree or equivalent experience
- Prior experience in a workforce management role
- Exposure to workforce management software and processes
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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About EssilorLuxottica
Sourced by ZipRecruiter
Industry
Manufacturing
Company size
10,000+ Employees
Headquarters location
Dallas, TX, US