1

Workforce Analytics Manager Jobs in Austin, TX (NOW HIRING)

Workforce Analytics~Digital : ServiceNow_IT Service Management Experience Required: 4-6 Scalable Systems is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran ...

Claims Manager Department: Claims Direct Reports: No Exempt Status: Non-Exempt Job Purpose We are ... Analyze trends and provide recommendations related to staffing, scheduling, productivity, and ...

Product Marketing Manager

Austin, TX ยท Remote

$152K/yr

As Product Marketing Manager at ActivTrak, you will play a pivotal role in shaping and executing ... Experience in workforce analytics, productivity software, or related industries * Experience with ...

Product Marketing Manager

Austin, TX ยท Remote

$152K/yr

As Product Marketing Manager at ActivTrak, you will play a pivotal role in shaping and executing ... Experience in workforce analytics, productivity software, or related industries * Experience with ...

Product Marketing Manager

Austin, TX ยท On-site +1

$152K/yr

As Product Marketing Manager at ActivTrak, you will play a pivotal role in shaping and executing ... Experience in workforce analytics, productivity software, or related industries * Experience with ...

next page

Showing results 1-20

Workforce Analytics Manager information

See Austin, TX salary details

$63.9K

$124.2K

$177.4K

How much do workforce analytics manager jobs pay per year?

As of Jul 30, 2026, the average yearly pay for workforce analytics manager in Austin, TX is $124,224.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,100.00 and $147,700.00 per year, depending on experience, location, and employer.

What does a Workforce Analytics Manager do?

A Workforce Analytics Manager is responsible for analyzing workforce data to help organizations make informed decisions about their employees. They use data-driven approaches to identify trends, measure workforce performance, and provide insights on recruitment, retention, and productivity. Their work often involves collaborating with HR, IT, and business leaders to optimize workforce planning strategies and support organizational goals. By leveraging HR analytics tools and methodologies, they help improve overall employee experience and business outcomes.

What are the key skills and qualifications needed to thrive as a Workforce Analytics Manager, and why are they important?

To thrive as a Workforce Analytics Manager, you need strong analytical abilities, expertise in HR metrics, and a background in statistics or data analysis, often supported by a relevant degree. Familiarity with analytics platforms such as Power BI, Tableau, SQL, and HRIS systems, as well as certifications in data analytics or HR, is typically required. Excellent communication, problem-solving, and stakeholder management skills help translate complex data into actionable workforce strategies. These capabilities are essential for driving data-informed decision-making that optimizes organizational performance and talent management.

How does a Workforce Analytics Manager typically collaborate with HR and business leaders to drive organizational decisions?

A Workforce Analytics Manager works closely with HR professionals and business leaders to interpret workforce data and provide actionable insights. They translate complex data into clear reports and presentations, helping stakeholders understand trends like turnover, employee engagement, and productivity. Regular meetings and collaborative workshops are common, ensuring that analytics align with business objectives and support strategic decision-making. This role often requires balancing technical data analysis with strong communication and interpersonal skills to influence and guide leadership effectively.

What is the difference between Workforce Analytics Manager vs Data Analyst?

AspectWorkforce Analytics ManagerData Analyst
Required CredentialsBachelor's degree in HR, Business, or Analytics; often advanced certificationsBachelor's degree in Data Science, Statistics, or related field
Work EnvironmentHR departments, analytics teams within organizationsData teams across various departments, including IT and finance
Employer & Industry UsageHR and talent management sectors, large corporationsBroadly used across industries for data interpretation and reporting

The Workforce Analytics Manager focuses on analyzing HR and workforce data to inform talent strategies, while the Data Analyst handles broader data sets across various business functions. Both roles require strong analytical skills, but the Workforce Analytics Manager specializes in HR-related insights within organizational contexts.

What are popular job titles related to Workforce Analytics Manager jobs in Austin, TX? For Workforce Analytics Manager jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Workforce Analytics Manager jobs in Austin, TX look for? The top searched job categories for Workforce Analytics Manager jobs in Austin, TX are:
What cities near Austin, TX are hiring for Workforce Analytics Manager jobs? Cities near Austin, TX with the most Workforce Analytics Manager job openings:
Infographic showing various Workforce Analytics Manager job openings in Austin, TX as of July 2026, with employment types broken down into 100% Full Time. Highlights an 72% In-person, 14% Hybrid, and 14% Remote job distribution, with an average salary of $124,224 per year, or $59.7 per hour.

Workforce Operations Analyst

Acess Global

Austin, TX โ€ข On-site

Contractor

Re-posted 3 days ago


Job description

Job Title: Workforce Operations Analyst

Location: Austin, TX

Duration: 6 months

Onsite Role

Role Descriptions:

Support the SDS Workforce Operations team in managing day-to-day scheduling, provisioning, and ticket resolution. This role is operational in nature โ€” handling a high volume of discrete tasks across multiple workflows (~1,300โ€“1,500 tickets/month).

Key Responsibilities

โ€ขย ย ย ย ย ย  Manage and resolve provisioning and scheduling tickets end-to-end through the WFO Support Portal

โ€ขย ย ย ย ย ย  Accurately triage incoming requests and route them to the appropriate downstream team or system

โ€ขย ย ย ย ย ย  Maintain scheduling records and ensure timely updates across workforce management tools

โ€ขย ย ย ย ย ย  Coordinate with cross-functional teams across Austin, Cork, and Singapore time zones

โ€ขย ย ย ย ย ย  Identify recurring issues and escalate patterns to the QBA/analytics team for process improvement

โ€ขย ย ย ย ย ย  Ensure data accuracy in provisioning systems and report discrepancies

Required Skills & Technologies

  • Categoryย ย ย ย ย ย ย  Tools / Skills- Ticketing & Workflow, ServiceNow, Jira, or equivalent ITSM platforms
  • Scheduling- WFM tools (e.g., NICE IEX, Verint, Aspect, or similar)
  • Productivity- Confluence, Webex, Slack
  • Data Entry & Reporting- Excel / Google Sheets (intermediate), basic SQL preferred
  • Communication- Strong written English; async-first communication across time zones

Preferred Qualifications

  • 4+ years in workforce operations, helpdesk operations, or back-office support
  • Familiarity with SLA-driven ticket environments
  • Experience working in a multi-geography team setup

Skills: Digital : Workforce Analytics~Digital : ServiceNow_IT Service Management