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Workforce Management Analyst Remote Jobs in Austin, TX

PTP

Customer Experience Analyst - REMOTE

Austin, TX · Remote

About Us: * Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that ... Platform Management: Configure and maintain a 3rd party analytics tool to extract insights, monitor ...

PTP

Customer Experience Analyst - REMOTE

Austin, TX · On-site +1

About Us: * Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that ... Platform Management: Configure and maintain a 3rd party analytics tool to extract insights, monitor ...

PTP

Data Analyst - REMOTE

Austin, TX · On-site +1

We are looking for a Data Analyst to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity ...

Digital Marketing

Senior SEO Analyst - Remote

Austin, TX · Remote

$75K/yr

Capable of managing multiple clients across multiple verticals. * Work closely with numerous cross ... Very strong analytics and ROI mindset and problem-solving ability. * Possess creative flair and up ...

Digital Marketing

Senior SEO Analyst - Remote

Austin, TX · On-site +1

$75K/yr

Capable of managing multiple clients across multiple verticals. * Work closely with numerous cross ... Very strong analytics and ROI mindset and problem-solving ability. * Possess creative flair and up ...

Procore

Senior M&A Integration Analyst (Remote)

Austin, TX · On-site +1

$84K - $105K/yr

Use your financial acumen, analytical skills, and project management expertise to identify opportunities, manage integration milestones, and deliver insights that support successful acquisitions.

Procore

Senior M&A Integration Analyst (Remote)

Austin, TX · On-site +1

$84K - $105K/yr

Use your financial acumen, analytical skills, and project management expertise to identify opportunities, manage integration milestones, and deliver insights that support successful acquisitions.

Aprio

Senior Director, Resource Management

Austin, TX · On-site +1

$225K - $300K/yr

Strong analytical skills with the ability to convert workforce data into clear, actionable staffing ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...

SpyCloud

Security Data Analyst - Parsing

Austin, TX · On-site +1

$111K - $144K/yr

This is a local or remote role supporting a hybrid workforce with an expected 40 hours per week ... Develop processes, standards and CI/CD pipelines to manage our codebase. * Leverage AI to help ...

BCForward

Auditor (medical/healthcare)

Austin, TX · Remote

$27 - $28.88/hr

MAG Auditor Location: Remote (Austin, TX 78727) Expected Duration: 05+ months contract (with ... and workforce management expert, to fuel the development and execution of core business and ...

SpyCloud

Security Data Analyst - Parsing

Austin, TX · On-site +1

$111K - $144K/yr

This is a local or remote role supporting a hybrid workforce with an expected 40 hours per week ... Develop processes, standards and CI/CD pipelines to manage our codebase. * Leverage AI to help ...

Wood Plc

GIS Analyst - FEMA

Austin, TX · Remote

Collaborate with team members on project tasks related to GIS, database design and management, and ... Remote Skills / Qualifications Required: * 2 - 5 years of GIS project experience * BA/BS in GIS ...

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Workforce Management Analyst Remote information

See Austin, TX salary details

$38.2K

$96.7K

$171K

How much do workforce management analyst remote jobs pay per year?

As of Aug 6, 2026, the average yearly pay for workforce management analyst remote in Austin, TX is $96,718.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $131,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a workforce management analyst, and why are they important?

To thrive as a Workforce Management Analyst (Remote), you need strong analytical skills, proficiency in data interpretation, and experience with workforce planning, often supported by a bachelor’s degree in business, mathematics, or a related field. Familiarity with workforce management software (like NICE, Verint, or Genesys), advanced Excel skills, and sometimes certification in workforce management are typically expected. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for collaborating across teams and adapting to dynamic environments. These combined skills ensure accurate staffing forecasts, efficient operations, and optimal service levels in remote and distributed workforces.

How does a remote workforce management analyst typically collaborate with on-site teams and other departments?

As a remote Workforce Management Analyst, you will frequently interact with on-site teams and cross-functional departments through virtual meetings, real-time messaging platforms, and collaborative project management tools. Regular communication with operations, HR, and IT is essential to align on staffing forecasts, scheduling needs, and process improvements. Building strong virtual relationships and maintaining clear, timely updates are key to ensuring your analyses and recommendations are effectively understood and implemented across the organization.

What is a workforce management analyst?

A Workforce Management Analyst (Remote) is a professional who analyzes staffing needs, schedules, and workflow processes for organizations, typically from a remote location. They use data and forecasting tools to ensure the right number of employees are scheduled at the right times to meet business demands. Their responsibilities often include creating reports, monitoring performance metrics, and recommending improvements to optimize workforce efficiency. Working remotely, they collaborate with managers and teams using digital communication and workforce management software.

What is the difference between Workforce Management Analyst Remote vs Workforce Planning Analyst?

AspectWorkforce Management Analyst RemoteWorkforce Planning Analyst
Required CredentialsBachelor's in Business, Analytics, or related field; certifications like Workforce Management CertificationBachelor's in Business, Data Analytics, or related; often similar certifications
Work EnvironmentRemote, collaborative with teams via digital toolsTypically office-based or hybrid, depending on company
Employer & Industry UsageCommon in call centers, retail, healthcare, and tech companiesUsed in similar industries for strategic planning and forecasting
Search & Comparison IntentOften compared for remote roles with planning rolesRelated but more focused on long-term planning

The main difference is that Workforce Management Analysts focus on optimizing staffing and scheduling in a remote environment, while Workforce Planning Analysts concentrate on strategic workforce forecasting and planning, often in a more traditional or hybrid setting. Both roles require similar skills and certifications but differ in scope and work environment.

What are the most commonly searched types of Workforce Management Analyst jobs in Austin, TX? The most popular types of Workforce Management Analyst jobs in Austin, TX are:
What are popular job titles related to Workforce Management Analyst Remote jobs in Austin, TX? For Workforce Management Analyst Remote jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Workforce Management Analyst Remote jobs in Austin, TX look for? The top searched job categories for Workforce Management Analyst Remote jobs in Austin, TX are:
What cities near Austin, TX are hiring for Workforce Management Analyst Remote jobs? Cities near Austin, TX with the most Workforce Management Analyst Remote job openings:
Workforce Management Analyst Remote jobs near you

Real Time Specialist Workforce Management

TTEC

Austin, TX • Remote

$19 - $20/hr

Full-time

Posted 12 days ago

TTEC rating

5.6

Company rating: 5.6 out of 10

Based on 201 frontline employees who took The Breakroom Quiz

409th of 481 rated business services

Job description

Real Time Specialist Workforce Management
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Your potential has a place here with TTECs award-winning employment experience. As a Temporary Workforce Management Specialist Real Time working remotely in United states, youll be a part of bringing humanity to business. #experienceTTEC

What Youll be Doing

Have a passion to solve work puzzles in real time? Are you looking for an opportunity to experience something new each day? In this role, you'll bring your creativity and individuality to ensure staffing needs are coordinated and proper adjustments are made in daily programs to meet clients needs. Youll analyze and compare staffing daily headcount to total headcount, how many people are necessary for each hour, and make recommendations on how to staff the total program.

Youll report to the Workforce Manager. Youll impact the business, the teams you support, and the various departments that you partner with on a consistent basis through your analysis and recommendations.

During a Typical Day, Youll

  • Pinpoint areas for improvement through monitoring call volumes and analyzing staffing needs to adjust the program for success
  • Use your knowledge and understanding of client needs to analyze and prepare staffing reports with new information
  • Forecast staffing and recommend headcounts on a day-to-day, short-term basis
  • Bring your time management and organizational skills to manage multiple, complex, ongoing tasks

What You Bring to the Role

  • 6 months or more data analysis experience
  • High school diploma or equivalent
  • Solution-oriented mindset
  • Understanding, interpreting, and manipulating data for reporting
  • Computer experience

What You Can Expect

  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • And yes... a great compensation package

The anticipated range is $19-20. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

#LI-Remote

Location/Division Austin, Texas, Remote Job Requisition 045Y2 Work From Home Yes
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