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Workforce Management Analyst Remote Jobs in Waco, TX

System One

Supply Chain Expert

Belton, TX · Remote

Hybrid (3 Days Onsite - 2 Days Remote) Years Of Exp : 10+ Yrs We are seeking a senior operating ... Design workforce management processes, including shift scheduling, rotation planning, floor ...

System One

Supply Chain Expert

Belton, TX · Remote

Hybrid (3 Days Onsite - 2 Days Remote) Years Of Exp : 10+ Yrs We are seeking a senior operating ... Design workforce management processes, including shift scheduling, rotation planning, floor ...

System One

Supply Chain Expert

Belton, TX · Remote

Hybrid (3 Days Onsite - 2 Days Remote) Years Of Exp : 10+ Yrs We are seeking a senior operating ... Design workforce management processes, including shift scheduling, rotation planning, floor ...

System One

Supply Chain Expert

Belton, TX · Remote

Hybrid (3 Days Onsite - 2 Days Remote) Years Of Exp : 10+ Yrs We are seeking a senior operating ... Design workforce management processes, including shift scheduling, rotation planning, floor ...

System One

Supply Chain Expert

Belton, TX · Remote

Hybrid (3 Days Onsite - 2 Days Remote) Years Of Exp : 10+ Yrs We are seeking a senior operating ... Design workforce management processes, including shift scheduling, rotation planning, floor ...

System One

Supply Chain Expert

Belton, TX · Remote

Hybrid (3 Days Onsite - 2 Days Remote) Years Of Exp : 10+ Yrs We are seeking a senior operating ... Design workforce management processes, including shift scheduling, rotation planning, floor ...

System One

Supply Chain Expert

Belton, TX · Remote

Hybrid (3 Days Onsite - 2 Days Remote) Years Of Exp : 10+ Yrs We are seeking a senior operating ... Design workforce management processes, including shift scheduling, rotation planning, floor ...

System One

Supply Chain Expert

Belton, TX · Remote

Hybrid (3 Days Onsite - 2 Days Remote) Years Of Exp : 10+ Yrs We are seeking a senior operating ... Design workforce management processes, including shift scheduling, rotation planning, floor ...

System One

Supply Chain Expert

Belton, TX · Remote

Hybrid (3 Days Onsite - 2 Days Remote) Years Of Exp : 10+ Yrs We are seeking a senior operating ... Design workforce management processes, including shift scheduling, rotation planning, floor ...

DataAnnotation

Treasury Analyst - AI Trainer

Waco, TX · Remote

$50 - $100/hr

Enjoy the flexibility of remote work and the freedom to set your own schedule. This is an ... Management, and Insurance Planning. Advantages of contracting with us: * You'll be able to choose ...

micro1 AI

Managing Partner - Attorney - Remote

Waco, TX · Remote

$140 - $400/hr

Conduct comprehensive legal analysis on a variety of US law topics, providing nuanced insights and guidance. * Perform in-depth legal research to support project objectives and ensure current ...

micro1 AI

Investment Management Counsel - Remote

Waco, TX · Remote

$90 - $130/hr

Remote We are seeking seasoned Funds Attorneys for a part-time role at the forefront of legal AI ... Strong analytical capabilities and ability to translate legal expertise into actionable feedback ...

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All JobsWorkforce Management Analyst JobsWorkforce Management Analyst Remote JobsWorkforce Management Analyst Remote Jobs in Waco, TX

Workforce Management Analyst Remote information

See Waco, TX salary details

$34.2K

$86.6K

$153.1K

How much do workforce management analyst remote jobs pay per year?

As of Aug 6, 2026, the average yearly pay for workforce management analyst remote in Waco, TX is $86,623.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,600.00 and $117,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a workforce management analyst, and why are they important?

To thrive as a Workforce Management Analyst (Remote), you need strong analytical skills, proficiency in data interpretation, and experience with workforce planning, often supported by a bachelor’s degree in business, mathematics, or a related field. Familiarity with workforce management software (like NICE, Verint, or Genesys), advanced Excel skills, and sometimes certification in workforce management are typically expected. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for collaborating across teams and adapting to dynamic environments. These combined skills ensure accurate staffing forecasts, efficient operations, and optimal service levels in remote and distributed workforces.

How does a remote workforce management analyst typically collaborate with on-site teams and other departments?

As a remote Workforce Management Analyst, you will frequently interact with on-site teams and cross-functional departments through virtual meetings, real-time messaging platforms, and collaborative project management tools. Regular communication with operations, HR, and IT is essential to align on staffing forecasts, scheduling needs, and process improvements. Building strong virtual relationships and maintaining clear, timely updates are key to ensuring your analyses and recommendations are effectively understood and implemented across the organization.

What is a workforce management analyst?

A Workforce Management Analyst (Remote) is a professional who analyzes staffing needs, schedules, and workflow processes for organizations, typically from a remote location. They use data and forecasting tools to ensure the right number of employees are scheduled at the right times to meet business demands. Their responsibilities often include creating reports, monitoring performance metrics, and recommending improvements to optimize workforce efficiency. Working remotely, they collaborate with managers and teams using digital communication and workforce management software.

What is the difference between Workforce Management Analyst Remote vs Workforce Planning Analyst?

AspectWorkforce Management Analyst RemoteWorkforce Planning Analyst
Required CredentialsBachelor's in Business, Analytics, or related field; certifications like Workforce Management CertificationBachelor's in Business, Data Analytics, or related; often similar certifications
Work EnvironmentRemote, collaborative with teams via digital toolsTypically office-based or hybrid, depending on company
Employer & Industry UsageCommon in call centers, retail, healthcare, and tech companiesUsed in similar industries for strategic planning and forecasting
Search & Comparison IntentOften compared for remote roles with planning rolesRelated but more focused on long-term planning

The main difference is that Workforce Management Analysts focus on optimizing staffing and scheduling in a remote environment, while Workforce Planning Analysts concentrate on strategic workforce forecasting and planning, often in a more traditional or hybrid setting. Both roles require similar skills and certifications but differ in scope and work environment.

What job categories do people searching Workforce Management Analyst Remote jobs in Waco, TX look for? The top searched job categories for Workforce Management Analyst Remote jobs in Waco, TX are:
What cities near Waco, TX are hiring for Workforce Management Analyst Remote jobs? Cities near Waco, TX with the most Workforce Management Analyst Remote job openings:
Workforce Management Analyst Remote jobs near you

Supply Chain Expert

System One

Belton, TX • Remote

Other

Re-posted 5 days ago

Job description

Job Title: Supply Chain Expert Duration : 12+ Months Location : Miami, FL, Lafayette, LA, Knoxville, TN, Belton, TX Work Mode : Hybrid (3 Days Onsite – 2 Days Remote) Years Of Exp : 10+ Yrs We are seeking a senior operating model and distribution center launch expert to design and implement a scalable Hypercare support model for warehouse and distribution center launches across North America. This role will define the strategy, governance, staffing model, launch readiness framework, economics, and execution playbook required to transform distribution center launch support from an ad hoc staffing challenge into a repeatable, high performing service offering. The successful candidate will help shape how new distribution centers are prepared, launched, stabilized, and transitioned into steady state operations. This includes supporting operational readiness, technology go live, workforce mobilization, command center governance, issue triage, floor support, performance stabilization, and post launch continuous improvement. This is a high impact opportunity to build a strategic capability that improves launch predictability, operational stability, labor readiness, system adoption, throughput performance, and business outcomes for supply chain, logistics, manufacturing, and retail clients. Your future duties and responsibilities The selected candidate will be responsible for designing, piloting, and scaling an operating model that supports the successful launch, ramp up, stabilization, and transition of new warehouse and distribution center operations. Operating Model Design

  • Design and implement a scalable Hypercare operating model that supports warehouse and distribution center launches across North America.
  • Define the end-to-end launch support lifecycle, including pre-launch readiness, cutover, go live command center, floor support, Hypercare stabilization, exit criteria, and transition to steady state support.
  • Define the organizational structure, governance framework, roles, responsibilities, decision rights, and escalation paths required to deliver consistent launch support.
  • Establish a repeatable launch playbook covering readiness assessment, mobilization, staffing, issue management, communications, performance monitoring, and post launch improvement.
  • Develop a service catalog for launch and Hypercare support services, including standard, surge, extended hours, and emergency support models.
  • Partner with leadership to evolve the Hypercare capability into a repeatable managed service offering for supply chain and manufacturing clients.
Distribution Center Launch Readiness
  • Develop launch readiness assessment frameworks for new distribution centers, including operational readiness, systems readiness, workforce readiness, facilities readiness, process readiness, training readiness, vendor readiness, and cutover readiness.
  • Support planning for key distribution centers start up activities, including receiving, put away, replenishment, picking, packing, shipping, returns, inventory control, cycle counting, dock operations, yard operations, and exception management.
  • Define readiness checkpoints for warehouse management systems, handheld/RF devices, material handling equipment, automation, label printing, integrations, master data, inventory setup, order flows, and user access.
  • Establish launch checklists, cutover plans, go/no go criteria, contingency plans, stabilization gates, and Hypercare exit criteria.
  • Coordinate with operations, IT, engineering, facilities, transportation, HR, training, finance, vendors, and site leadership to ensure cross functional launch alignment.
  • Identify operational risks before launch and develop mitigation plans for labor readiness, training gaps, process defects, system defects, inventory accuracy, throughput constraints, and support coverage.
Demand Forecasting, Staffing, and Workforce Mobilization
  • Develop demand forecasting and capacity planning models to align support staffing with launch complexity, facility size, geography, shift structure, operating hours, volume ramp, automation level, and technology deployment scope.
  • Create launch complexity scoring models to determine the level of support required for each distribution center opening.
  • Establish resource mobilization strategies for planned launches, surge requirements, emergency support, weekend coverage, extended hours operations, and travel ready staffing pools.
  • Design workforce management processes, including shift scheduling, rotation planning, floor coverage, handoffs, fatigue management, knowledge transfer, and coverage continuity.
  • Establish scalable labor strategies that incorporate dedicated resources, flex staffing, partner supported capacity, local sourcing, nearshore/offshore support where appropriate, and conversion to hire pathways.
  • Partner with recruiting, training, and delivery leaders to establish onboarding, certification, upskilling, and workforce development programs.
Hypercare Command Center and Stabilization
  • Design and implement command center structures for launch support, including issue intake, triage, prioritization, escalation, resolution ownership, daily stand ups, executive reporting, and decision governance.
  • Establish cross functional escalation models across L1 IT support, L2/L3 solution support, warehouse operations, automation support, facilities, transportation, vendors, and leadership.
  • Define issue management processes for operational defects, system defects, training issues, master data defects, integration failures, device issues, process compliance gaps, and throughput constraints.
  • Build launch performance dashboards to track operational stability, system performance, ticket volumes, ticket aging, backlog, throughput, order cycle time, inventory accuracy, productivity, service levels, and launch readiness.
  • Lead daily launch governance routines, including shift handoffs, readiness reviews, issue review meetings, risk reviews, executive checkpoints, and post launch retrospectives.
  • Establish Hypercare exit criteria based on ticket trends, operational stability, process adherence, system performance, service levels, staffing maturity, and site leadership readiness.
Talent, Training, and Capability Development
  • Develop role definitions, competency models, skills matrices, and career progression pathways for L1 support, L2/L3 solution support, floor support, site leads, command center leads, and launch managers.
  • Define training curricula for warehouse processes, system workflows, ticket management, escalation protocols, operational troubleshooting, client communications, and launch governance.
  • Create certification models for launch support resources, including readiness to support specific warehouse processes, systems, shifts, and operational scenarios.
  • Establish knowledge management practices, including launch playbooks, SOPs, troubleshooting guides, runbooks, FAQs, lessons learned, and reusable templates.
  • Build communities of practice to improve launch support consistency, capture lessons learned, and scale best practices across future distribution center openings.
Required qualifications to be successful in this role
  • 10+ years of experience in supply chain transformation, operations consulting, technology consulting, service delivery, or operating model design.
  • Experience supporting warehouse launches, technology deployments, hyper care programs, or large-scale operational implementations.
  • Proven experience designing and implementing scalable operating models, managed services, support organizations, or deployment capabilities
  • Demonstrated ability to develop demand forecasting, capacity planning, resource modeling, and staffing strategies for variable operational needs.
  • Experience defining governance models, command structures, escalation paths, communication cadences, and cross-functional decision rights.
  • Strong program management experience across multiple workstreams, stakeholders, locations, and delivery teams.
  • Experience developing talent models, including role definitions, onboarding plans, training programs, upskilling paths, and career progression frameworks.
  • Excellent executive communication, facilitation, and stakeholder management skills.
  • Proven ability to work across operations, IT, HR, finance, vendors, and senior leadership to align complex operating models.
  • Strong problem-solving skills with the ability to convert ambiguous business challenges into practical, executable solutions.
  • Bachelor’s degree required in Business, Supply Chain, Industrial Engineering, Operations Management, or a related field.
  • Ability and willingness to travel to distribution centers, and warehouse launch locations as needed. Preferred
  • Strong understanding of warehouse operations, distribution center processes, logistics, fulfillment, manufacturing supply chains, and post-go-live stabilization needs.
  • Experience with new distribution center openings, greenfield facility start-ups, brownfield conversions, network expansions, or large-scale warehouse transformation programs.
  • Working knowledge of warehouse management systems such as Manhattan SCALE, Manhattan Active WM, SAP EWM, Blue Yonder, Oracle WMS, Körber, or similar platforms.
  • Experience supporting WMS go-lives, system cutovers, data validation, user acceptance testing, integration testing, device readiness, and operational floor support.
  • Familiarity with material handling equipment, warehouse automation, conveyor systems, sortation, RF devices, label printing, scanners, pick technologies, and warehouse control systems.
  • Experience with labor management systems, engineered labor standards, productivity tracking, workforce scheduling, and labor planning.
  • Experience developing SOPs, process maps, training materials, runbooks, operational playbooks, and knowledge management repositories.
  • Familiarity with Lean, Six Sigma, value stream mapping, root cause analysis, continuous improvement, and operational performance management.
  • Experience in retail, e-commerce, consumer goods, manufacturing, logistics, 3PL, grocery, cold chain, or high-volume distribution environments.
  • Experience designing managed service offerings, including service catalogs, staffing models, SLAs, KPIs, governance structures, pricing assumptions, and delivery economics.
  • Certifications such as PMP, Lean Six Sigma, APICS CSCP/CPIM, Prosci, or relevant supply chain/operations credentials.
Ref: #404-IT Pittsburgh