ZipRecruiter

Log In

1

Intraday Analyst Jobs in Texas (NOW HIRING)

Chewy

Real-Time Analyst

Richardson, TX

As a CS Real Time Analyst, you will manage CS Operations, Customer Experience, and Agent through a ... You will provide leadership teams with timely, accurate reports on intraday performance and impacts ...

Chewy

Real-Time Analyst

Richardson, TX · On-site

As a CS Real Time Analyst, you will manage CS Operations, Customer Experience, and Agent through a ... You will provide leadership teams with timely, accurate reports on intraday performance and impacts ...

Selene Holdings

Sr. Telephony Analyst

Dallas, TX · On-site

$87K - $115K/yr

Make real-time intraday adjustments to dialing strategies and routing configurations to optimize ... Analyze contact center performance data to identify trends, risks, opportunities, and performance ...

Selene Holdings

Sr. Telephony Analyst

Dallas, TX

$87K - $115K/yr

Make real-time intraday adjustments to dialing strategies and routing configurations to optimize ... Analyze contact center performance data to identify trends, risks, opportunities, and performance ...

Metro One LPSG

Workforce Administrator

Plano, TX · On-site

Description The Workforce Administrator will analyze and report on intraday, daily, and weekly staffing levels, staffing constraints such as absenteeism, attrition, contact volume trends, and other ...

Metro One LPSG

Workforce Administrator

Plano, TX

The Workforce Administrator will analyze and report on intraday, daily, and weekly staffing levels, staffing constraints such as absenteeism, attrition, contact volume trends, and other critical ...

next page

Showing results 1-20

All JobsIntraday Analyst JobsIntraday Analyst Jobs in Texas

Intraday Analyst information

See Texas salary details

$33.1K

$97K

$149.1K

How much do intraday analyst jobs pay per year?

As of Aug 6, 2026, the average yearly pay for intraday analyst in Texas is $96,961.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $119,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced by intraday analysts, and how can they be managed?

Intraday Analysts often work in fast-paced environments where real-time decision-making is crucial. One common challenge is managing unexpected fluctuations in demand or supply, which requires quick analysis and effective communication with operations and management teams. Staying updated with accurate data and maintaining flexibility are key to managing these challenges. Additionally, collaborating closely with other departments helps ensure that adjustments can be made promptly to optimize performance throughout the day.

What does an intraday analyst do?

An Intraday Analyst monitors and manages workforce schedules in real time to ensure that staffing levels meet operational needs throughout the day. They analyze call volume, employee availability, and service levels, making adjustments such as rescheduling breaks or shifting resources in response to unexpected changes. Their role is vital in contact centers and other high-volume environments where customer service and efficiency are top priorities.

What are the key skills and qualifications needed to thrive as an intraday analyst, and why are they important?

To thrive as an Intraday Analyst, you need strong analytical skills, attention to detail, and a background in mathematics, statistics, or a related field. Familiarity with workforce management systems (such as NICE IEX or Genesys), advanced Excel, and data visualization tools is typically required. Excellent problem-solving abilities, time management, and effective communication are critical soft skills in this role. These competencies enable accurate real-time monitoring and decision-making, ensuring optimal resource allocation and service levels in dynamic environments.

What is the difference between Intraday Analyst vs Day Trader?

AspectIntraday AnalystDay Trader
CredentialsTypically requires a finance or related degree, possibly certifications like CFA or FRMNo formal credentials required, but financial knowledge and experience are essential
Work EnvironmentWorks in financial institutions, analyzing market data during trading hoursOperates independently, trading from personal setups or brokerage platforms
Industry UsageCommonly employed by banks, asset management firms, and trading desksPracticed by individual traders and investors

While both roles focus on short-term market movements, an Intraday Analyst typically works within financial institutions analyzing data to inform trading strategies, whereas a Day Trader actively trades on their own account during market hours. The roles differ mainly in employment setting and credentials, but both require strong market knowledge and quick decision-making skills.

What are popular job titles related to Intraday Analyst jobs in Texas? For Intraday Analyst jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Intraday Analyst jobs in Texas look for? The top searched job categories for Intraday Analyst jobs in Texas are:
Intraday Analyst jobs near you
Infographic showing various Intraday Analyst job openings in Texas as of August 2026, with employment types broken down into 1% Internship, 83% Full Time, 9% Part Time, 1% Temporary, and 6% Contract. Highlights an 83% Physical, 6% Hybrid, and 11% Remote job distribution, with an average salary of $96,961 per year, or $46.6 per hour.

Workforce Management Analyst

Staffingine LLC

Coppell, TX • On-site

Contractor

Re-posted 21 days ago

Job description

Job Title: Workforce Management Analyst 
Job Location: Coppell, TX 
Job Type: Contract

Job Description:  

  • Monitor and manage real-time call center performance, including call volumes, AHT, staffing levels, and service levels across all queues to ensure targets are met. 

  • Analyze intraday trends in call arrival patterns, handle times, and agent availability to make proactive adjustments and maintain operational efficiency. 

  • Adjust routing strategies and skill assignments in real time to balance workload and optimize service delivery across channels and queues. 

  • Track and report key intraday metrics, including service level, occupancy, shrinkage, and adherence, providing timely updates and insights to leadership. 

  • Identify and escalate deviations from forecast or schedule, recommending immediate actions to mitigate service impacts. 

  • Monitor agent schedule adherence and productivity, promptly communicating non-adherence and performance concerns to team leaders. 

  • Coordinate with operations and support teams to plan and manage offline activities (training, meetings, coaching) without compromising service level goals. 

  • Maintain accurate schedule data by entering exceptions, managing schedule changes, and responding to ad hoc scheduling requests. 

  • Perform intraday analysis and root-cause evaluation for service level misses, system issues, or unexpected volume fluctuations. 

  • Collaborate with WFM forecasting and scheduling teams to provide feedback on intraday performance trends and future planning assumptions. 

  • Communicate actionable recommendations to operations leaders to drive continuous improvement in queue management and staffing optimization. 

  • Assist in developing and refining real-time procedures, tools, and reporting dashboards to enhance visibility and decision-making. 

  • Participate in post-day reviews and planning sessions to identify improvement opportunities for future intraday management. 

  • Perform other related duties as assigned, supporting the WFM team’s mission to deliver optimal customer and employee experiences.