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Wfn Jobs (NOW HIRING)

Payroll Support Representative

Alpharetta, GA · On-site

$57.90K - $59.40K/yr

Provides WFN/AutoPay Payroll Technology Support * Supports General PR, HR - Benefit Questions * Supports Payroll Processing Questions and Issues * Conducts Initial Issue Troubleshooting * Works with ...

Payroll Support Representative

Alpharetta, GA

$57.90K - $59.40K/yr

Provides WFN/AutoPay Payroll Technology Support * Supports General PR, HR - Benefit Questions * Supports Payroll Processing Questions and Issues * Conducts Initial Issue Troubleshooting * Works with ...

Payroll Support Representative

Alpharetta, GA · On-site

$58.60K - $60K/yr

Provides WFN/AutoPay Payroll Technology Support * Supports General PR, HR - Benefit Questions * Supports Payroll Processing Questions and Issues * Conducts Initial Issue Troubleshooting * Works with ...

Payroll Coordinator

Camby, IN · On-site

$23 - $30.50/hr

... ADP WFN or SAP P&K. * Ensure compliance with federal, state and local withholding requirements including issuing timely and accurate pay checks, maintaining adequate records of all data and ...

Utilize ADP Workforce Now (WFN) for payroll processing, reporting, and audits * Review and reconcile payroll discrepancies and resolve issues in a timely manner * Partner closely with payroll team ...

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Wfn information

See salary details

$34K

$60.5K

$84K

How much do wfn jobs pay per year?

As of Jun 3, 2026, the average yearly pay for wfn in the United States is $60,488.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $67,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Workforce Now (WFN) Specialist, and why are they important?

To thrive as a Workforce Now (WFN) Specialist, you need experience in payroll processing, HR administration, and a solid understanding of employment regulations, often backed by a degree in business or human resources. Proficiency with ADP Workforce Now software, payroll systems, and related reporting tools or certifications (such as FPC/CPP) is typically required. Strong attention to detail, problem-solving abilities, and effective communication are crucial soft skills for this role. These competencies ensure accurate payroll management, regulatory compliance, and seamless HR operations within organizations.

What are some common challenges faced by professionals working in Workforce Management (WFM) roles, and how can they be effectively addressed?

Professionals in Workforce Management (WFM) often encounter challenges such as accurately forecasting staffing needs, managing schedule adherence, and adapting to sudden changes in demand. Balancing operational efficiency with employee satisfaction can be difficult, especially in fast-paced environments like call centers. To address these challenges, WFM professionals rely on data analytics, real-time monitoring tools, and proactive communication with team leaders and agents. Continuous training and staying updated on workforce management software also play a crucial role in overcoming obstacles and driving team success.

What are WFN professionals and what do they do?

WFN typically stands for 'Workforce Network' or 'Workforce Management.' Professionals in this field are responsible for planning, scheduling, and optimizing workforce resources to meet organizational goals. They use specialized software and analytical tools to forecast staffing needs, monitor employee performance, and ensure compliance with labor laws. Their role is essential in industries that require efficient staff allocation, such as retail, healthcare, and call centers. By effectively managing the workforce, WFN professionals help organizations improve productivity and reduce costs.

What is the difference between Wfn vs Radiologic Technologist?

AspectWfnRadiologic Technologist
Required CredentialsCertification, training in nuclear medicine or radiologyCertification, ARRT or equivalent
Work EnvironmentHospitals, clinics, diagnostic labsHospitals, outpatient centers, clinics
Industry UsageMedical imaging, nuclear medicineMedical imaging, radiology departments

Wfn and Radiologic Technologist both require certification and work in medical imaging environments. Wfn often specializes in nuclear medicine, while Radiologic Technologists focus on X-rays and other imaging modalities. Both roles are essential in healthcare settings for diagnosis and treatment planning.

More about Wfn jobs
What cities are hiring for Wfn jobs? Cities with the most Wfn job openings:
What states have the most Wfn jobs? States with the most job openings for Wfn jobs include:
Infographic showing various Wfn job openings in the United States as of May 2026, with employment types broken down into 96% Full Time, 1% Temporary, and 3% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $60,488 per year, or $29.1 per hour.
Payroll Support Representative

Payroll Support Representative

ADP

Alpharetta, GA • On-site

$57.90K - $59.40K/yr

Full-time

Retirement, PTO

Posted 22 days ago


Job description

ADP is hiring a Payroll Support Representative -- Level I. The Payroll Support Representative supports Major Accounts Comprehensive Services Client users on WFN, PayX, ezLM, Portal, HRB and related applications by providing guidance and research in response to a wide variety of questions and issues presented by Client Payroll Administrators. The person in this role will use multiple tools and research resources in order to develop an accurate and comprehensive response to a wide range of inquiries regarding payroll practices and tax considerations, taking into account the differences across states and localities. Due to the nature of the Comprehensive Services business, the person in this role will also interface with multiple ADP service organizations as well as third party vendors that provide services to our Clients. To support a unified Client experience, they will also have familiarity with common HR questions and will access systems in other service organizations and other knowledge bases. This person also works closely with the Comprehensive Services Relationship Manager to address Client requests for guidance and best practices. The Payroll Support Representative will also be assigned to a specific group of Clients for the purpose of providing proactive updates and information.
  • Client Facing with Assigned Non-Comp Payroll Client Base
  • Works in an inbound phone support model
  • Provides WFN/AutoPay Payroll Technology Support
  • Supports General PR, HR - Benefit Questions
  • Supports Payroll Processing Questions and Issues
  • Conducts Initial Issue Troubleshooting
  • Works with internal teams to resolve complex issues

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.
RESPONSIBILITIES:
  • Respond to questions from Clients regarding the use of the WFN, PayX, ezLM, Portal, and HRB applications. Provides application/navigation support.
  • Assist Clients with Client data maintenance, setup, configuration changes in AutoPay Mainframe, WFN, ezLM, HRB and the Portal and coordinates with all functional areas (e.g. PTO, Special Calcs, Time and Attendance schedule, 401k, etc.) as needed.
  • Performs new feature setup requests (e.g. Group Term Life, HSA, direct deposit calcs, special calcs, Benefit Accruals, Multi-J, split wraps, add'l locations, etc.).
  • Assists and supports Clients with Payroll processing questions and issues.
  • Use on-line tools and other resources to research and respond to Client inquiries requiring guidance on how to address a wide variety of payroll, pay practice and payroll tax questions and situations.
  • Collaborates with internal Clients/Partners (401k, FSA, Tax, etc.) and/or third party vendors involved in providing services to identify and resolve issues and ensure that these services meet Client expectations.
  • Escalates Client issues to SSS, Tech Services, Project Services, Connections Team, Carriers, Development or other 3rd parties as appropriate. Communicates status and resolution to Client.

Completes complex projects including:
1. Calculation updates, special reports, tax amendments, company setup, troubleshooting
2. PTO, OT, Double Time, etc. researches historical data for adjustments needed
3. Researches Benefit Accruals recalculates and imports corrections.
  • Assists Client with tax changes for understanding, conducts research and follow-ups as needed.
  • Performs other related duties as assigned.
  • Occasional extended hours during peak seasons. May work 5 - 10 hours of OT 6 - 8 weeks of the year.

Functional Responsibility:
  • Provides WFN/AutoPay Payroll Technology Support
  • Supports General PR, HR - Benefit Questions
  • Supports Payroll Processing Questions and Issues

Typical Assignments:
  • Typically will focus on smaller and/or less complex clients.
  • Complexity may be measured by one or more of the following: # of employee, structure of client's PR Department, utilization of PR functionality, complexity of PR configuration, unique workflows, etc.

Decision Making/Judgment:
  • Decisions made are based on established processes and procedures. Exceptions are referred to manager or senior team members

Contact (Internal - External):
  • Internal: work with other ADP Teams for escalations, issue resolution and collaboration with other service areas and collaboration with other service areas
  • External: ADP Client Contact

QUALIFICATIONS REQUIRED:
Education:
  • Bachelors Preferred. Completion of FPC (Fundamental Payroll Certification).

Experience:
Minimum 2 years of payroll processing experience. Basic knowledge of payroll tax deposit, filings, principles and wage and hour laws.
Expected to achieve a working knowledge of the following applications:
  • WFN ( Portal)
  • PR Module, HR Module, TA Module
  • Wage Garnishments
  • Tax Registration
  • Total Tax Plus
  • ADP Reporting
  • GLI

ADP Tools
  • SharePoint
  • AutoPay Mainframe
  • LUMIN
  • All internal tools to support the offering

Exposure to additional offerings:
  • Comp Benefits, Comp HR
  • COBRA
  • FSA
  • 401k

Preference will be given to candidates who have the following:
  • High-level payroll knowledge including payroll skills for processing Client payrolls. Accuracy and dependability important since errors or omissions can directly impact Client associate paychecks, and errors in reporting can also lead to penalty and interest payments for ADP.
  • Basic knowledge of payroll tax principles and wage and hour laws.
  • Strong verbal and written communication skills.
  • Ability to analyze and resolve problems through effective customer interface and communication.
  • Must be able to work under time constraints to ensure that deadlines are met.
  • Excellent Professional Customer Service Skills.
  • Strong Organizational Skills.
  • Strong Process and documentation skills.
  • Strong Research Skills.
  • Proficient in MS Office applications, especially Word and Excel Proficiency in using PC

ADP logo

About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

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