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Wfn Jobs (NOW HIRING)

ADP

Benefits Solution Specialist

El Paso, TX · On-site

WFN Benefits technology support * Special benefits projects for clients * Proactive client contact * Consultative benefits support and best practices RESPONSIBILITIES: * Serves as primary point ...

ADP

Benefits Solution Specialist

El Paso, TX · On-site

WFN Benefits technology support * Special benefits projects for clients * Proactive client contact * Consultative benefits support and best practices RESPONSIBILITIES: * Serves as primary point ...

ADP

Payroll Support Specialist

El Paso, TX

$18.75 - $25.50/hr

Provides WFN/AutoPay Payroll Technology Support * Supports General PR, HR - Benefit Questions * Supports Payroll Processing Questions and Issues * Conducts Initial Issue Troubleshooting * Works with ...

Bakertilly

OR

$51.40K - $67.40K/yr

Job Summary The Technical Specialist - ADP Workforce Now (WFN) serves as the primary escalation point for complex WFN technical issues across consulting projects and ongoing outsourced payroll ...

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How much do wfn jobs pay per year?

As of May 31, 2026, the average yearly pay for wfn in the United States is $60,488.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $67,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Workforce Now (WFN) Specialist, and why are they important?

To thrive as a Workforce Now (WFN) Specialist, you need experience in payroll processing, HR administration, and a solid understanding of employment regulations, often backed by a degree in business or human resources. Proficiency with ADP Workforce Now software, payroll systems, and related reporting tools or certifications (such as FPC/CPP) is typically required. Strong attention to detail, problem-solving abilities, and effective communication are crucial soft skills for this role. These competencies ensure accurate payroll management, regulatory compliance, and seamless HR operations within organizations.

What are some common challenges faced by professionals working in Workforce Management (WFM) roles, and how can they be effectively addressed?

Professionals in Workforce Management (WFM) often encounter challenges such as accurately forecasting staffing needs, managing schedule adherence, and adapting to sudden changes in demand. Balancing operational efficiency with employee satisfaction can be difficult, especially in fast-paced environments like call centers. To address these challenges, WFM professionals rely on data analytics, real-time monitoring tools, and proactive communication with team leaders and agents. Continuous training and staying updated on workforce management software also play a crucial role in overcoming obstacles and driving team success.

What are WFN professionals and what do they do?

WFN typically stands for 'Workforce Network' or 'Workforce Management.' Professionals in this field are responsible for planning, scheduling, and optimizing workforce resources to meet organizational goals. They use specialized software and analytical tools to forecast staffing needs, monitor employee performance, and ensure compliance with labor laws. Their role is essential in industries that require efficient staff allocation, such as retail, healthcare, and call centers. By effectively managing the workforce, WFN professionals help organizations improve productivity and reduce costs.

What is the difference between Wfn vs Radiologic Technologist?

AspectWfnRadiologic Technologist
Required CredentialsCertification, training in nuclear medicine or radiologyCertification, ARRT or equivalent
Work EnvironmentHospitals, clinics, diagnostic labsHospitals, outpatient centers, clinics
Industry UsageMedical imaging, nuclear medicineMedical imaging, radiology departments

Wfn and Radiologic Technologist both require certification and work in medical imaging environments. Wfn often specializes in nuclear medicine, while Radiologic Technologists focus on X-rays and other imaging modalities. Both roles are essential in healthcare settings for diagnosis and treatment planning.

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What job categories do people searching Wfn jobs look for? The top searched job categories for Wfn jobs are:
Wfn jobs near you
Benefits Solution Specialist

Benefits Solution Specialist

ADP

El Paso, TX • On-site

Full-time

Retirement

Posted 11 days ago

Job description

ADP is hiring a Benefit Solutions Specialist - I.
POSITION SUMMARY:
Ensures platform configuration and readiness to support a client through their annual enrollment processes. This includes all project activities involved in coordinating ADP resources as necessary and ensuring that all necessary ADP-specific tasks are accomplished on time and as required. The Specialist is responsible for all hands-on configuration and related activities for both benefits administration and annual enrollment:
  • Primary point of contact for Comprehensive Benefits clients
  • Setup and management of benefit plans and annual enrollment
  • WFN Benefits technology support
  • Special benefits projects for clients
  • Proactive client contact
  • Consultative benefits support and best practices

RESPONSIBILITIES:
  • Serves as primary point relationship owner for assigned Comprehensive Benefits clients, including Benefits Administration and Annual Enrollment.
  • Supports / oversees the data gathering, requirements analysis and ADP project management activities associated with the maintenance of WFN/HRB and related interfaces/connections during the client's annual enrollment period.
  • Coordinates and manages Benefits Administration and Annual Enrollment tasks, including coordination with back-office and off-shore teams to supplement execution of tasks/activities.
  • Supports configuration and maintenance of WFN and other ADP products as it relates to Benefits.
  • Secures / updates / confirms appropriate information / materials from enrollment-related internal and external sources (e.g., brokers, carrier account mangers, client leadership, etc.) to support the configuration of the WFN/HRB application and associated integration/connections resulting in a successful annual enrollment event.
  • Manages activities within the project management tool related to the analysis and preparation for the enrollment process, including required system/profile/information gathering, requirements analysis, system updates, quality testing, data migration, and resulting deliverables. Provides WFN Benefits expertise.
  • Manages, monitors data flow and integration including carrier connections, payroll and/or processes manual carrier updates. Works in conjunction with various team members to resolves errors, issues timely and accurately. Escalates failures appropriately and escalates programmatic issues to appropriate team members, connections development teams, carriers or other third parties as appropriate.
  • Researches and resolves issues identified through routine audits. Research and resolve complex employee benefit problems and questions. Coordinates with other Comprehensive Services associates.
  • Works with benefit providers to support client benefits administration, resolve eligiblity, vendor invoicing and claims issues.
  • Coordinates with back office the audits, reconciliation and other processes that govern the regular deliverables such as vendor invoices, QA, transaction processing
  • Provides service support related to the administration of health - welfare benefit programs to the client and internal business partners - service team via phone, CRM, email or in person, regarding standard or client operating procedure, best practice/business process, the resolution of participant benefit plan, insurance provider, WFN product and/or other client problems.
  • Coordinates communication with appropriate comprehensive benefits, internal business partners or third party resources to expedite responses to critical process, operating, client or participant situations. Utilizes extensive benefits/product/process experience to identify issues, troubleshoot client or service team problems and assist with a resolution. This would include but not be limited to issues related to participant coverage, administrative processes, compliance, carrier connections, payroll, and WFN functionality.
  • Continually upgrades knowledge and skill base relating to health - welfare benefit programs including compliance, standard operating procedures, administrative practices and process, WFN product and other products as applicable to increase proficiency in a support capacity. May champion and/or assist in assessing regulatory changes and process impact, process improvement, WFN product or other service application rollouts, and service training. Acts as a Liaison between the service center, relationship manager, and the client to explain benefits related processes.
  • Proactively works to identify problems and offer solutions to improve the internal operation and administration of the plans. Takes a proactive approach to establish systematic processes and procedures that will reduce or eliminate errors
  • Provides consultive benefits support and best practices to assigned client book of business.
  • Manages the workflow (both manual and electronic) to ensure that benefits transactions are accurately processed by both ADP and non-ADP service providers such as Section 125/FSA, COBRA, 401(k), etc.

QUALIFICATIONS REQUIRED:
  • 2 Years of experience in Client Support or Benefit Adminisration functions.
  • Bachelor's Degree in a Business related field or equivalent education and experience required.

Preference will be given to candidates who have the following:
  • SHRM, FPC, GBA, CEBS, and/or CHRS (ACA) preferred
  • Payroll, Accounting, HRIS - project coordination experience a plus.
  • Basic knowledge of ADP's WFN (or other enterprise PR - H-W) products and a proven proficiency of navigating the ADP organization (or other) to resolve client requests required preferred.
  • Effective verbal and written communication skills necessary as well as interpersonal and conflict management skills. Must demonstrate an ability to work effectively in reactive situations.
  • Knowledge of Microsoft Office with a strong working knowledge of Excel
  • Excellent interpersonal and telephone skills, effective time management skills, and demonstrated client conflict resolution skills necessary.
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About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

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