Description Position overview: full time The Business Help Desk Specialist III is a call center ... weekends. Intermediate knowledge of English is required because you will on a regular basis ...
Description Position overview: full time The Business Help Desk Specialist III is a call center ... weekends. Intermediate knowledge of English is required because you will on a regular basis ...
IT Help Desk Technician
Mississauga, ON · On-site
Medical
Dental
The Entry-Level IT Help Desk Technician provides hands-on technical support across the organization, ensuring employees have reliable, well-maintained equipment and smooth onboarding/offboarding ...
IT Help Desk Technician
Mississauga, ON · On-site
Medical
Dental
The Entry-Level IT Help Desk Technician provides hands-on technical support across the organization, ensuring employees have reliable, well-maintained equipment and smooth onboarding/offboarding ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
IT Help Desk Analyst
Medical
Dental
Vision
PTO
We are seeking a qualified IT help desk technician to assist our customers in resolving questions and problems concerning computer systems, hardware, networking, and software. The technician will ...
IT Help Desk Analyst
Medical
Dental
Vision
PTO
We are seeking a qualified IT help desk technician to assist our customers in resolving questions and problems concerning computer systems, hardware, networking, and software. The technician will ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
Weekend Help Desk information
See Ontario salary details
$7.93 - $10.34
5% of jobs
$10.34 - $12.74
11% of jobs
$13.70 is the 25th percentile. Wages below this are outliers.
$12.74 - $15.14
21% of jobs
The median wage is $16.95 / hr.
$15.14 - $17.55
17% of jobs
$17.55 - $19.95
15% of jobs
$21.39 is the 75th percentile. Wages above this are outliers.
$19.95 - $22.36
10% of jobs
$22.36 - $24.76
7% of jobs
$24.76 - $27.16
5% of jobs
$27.16 - $29.57
3% of jobs
$29.57 - $31.97
3% of jobs
$31.97 - $34.38
2% of jobs
$7
$19
$34
How much do weekend help desk jobs pay per hour?
As of Aug 15, 2026, the average hourly pay for weekend help desk in Ontario is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $22.36 per hour, depending on experience, location, and employer.
What is a weekend help desk?
Weekend Help Desk jobs involve providing technical or customer support during the weekend, usually outside of regular business hours. Employees in these positions assist users with troubleshooting computer systems, software, or other technology-related issues via phone, email, or chat. The primary goal is to resolve problems quickly to minimize downtime, ensuring that customers or staff have the support they need at all times. Weekend Help Desk roles are common in organizations that require 24/7 support or have clients in different time zones.
What are the key skills and qualifications needed to thrive as a weekend help desk professional?
To thrive as a Weekend Help Desk professional, you need strong troubleshooting abilities, technical knowledge of computer systems, and typically a high school diploma or relevant IT certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is usually required. Excellent communication, patience, and problem-solving skills help you effectively support users and handle stressful situations. These skills ensure timely, effective technical support during critical weekend hours when resources may be limited.
What is the difference between Weekend Help Desk vs Weekend IT Support Specialist?
| Aspect | Weekend Help Desk | Weekend IT Support Specialist |
|---|---|---|
| Credentials | Basic certifications (CompTIA A+, Network+) | Similar certifications, sometimes more specialized |
| Work Environment | Help desk or call center, remote or on-site | Technical support, on-site or remote, often in corporate settings |
| Employer & Industry | IT service providers, tech companies, internal support teams | IT departments, managed service providers, corporate environments |
| Search & Comparison Intent | Looking for weekend tech support roles | Seeking specialized IT support roles on weekends |
Weekend Help Desk and Weekend IT Support Specialist roles share similar credentials and work environments, often within IT support teams. The main difference lies in the scope: Help Desk roles typically handle general user issues, while IT Support Specialists may deal with more technical or specialized problems. Both are common in corporate and service provider settings, catering to weekend support needs.
What are the typical challenges faced by a weekend help desk professional, and how can they be managed effectively?
Weekend Help Desk professionals often encounter unique challenges, such as handling urgent technical issues with limited in-house support or accessing specialized resources that may only be available during regular business hours. Effective communication and thorough documentation become especially important to ensure seamless handoff between weekend and weekday teams. Proactively familiarizing yourself with escalation protocols and self-service resources can help resolve issues efficiently. Additionally, strong time management and adaptability skills can help you juggle multiple requests and maintain high-quality service during busy weekend periods.
What are the most commonly searched types of Help Desk jobs in Ontario?
The most popular types of Help Desk jobs in Ontario are:
What are popular job titles related to Weekend Help Desk jobs in Ontario?
For Weekend Help Desk jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Weekend Help Desk jobs in Ontario look for?
The top searched job categories for Weekend Help Desk jobs in Ontario are:
What cities in Ontario are hiring for Weekend Help Desk jobs?
Cities in Ontario with the most Weekend Help Desk job openings:
TELUS rating
8.2
Based on 10 frontline employees who took The Breakroom Quiz
23rd of 99 rated telecommunications companies
Job description
Description
Position overview: full time
The Business Help Desk Specialist III is a call center position where you are directly responsible for assisting our business customers with their issues, either through troubleshooting and resolving or triage to assign their issue to the appropriate team.
Responsibilities:
- Providing world-class support for business customers in a call center environment
- Using provided documentation and training to perform support of:
- Desktops
- Applications (Custom and standard)
- Networking
- Mobile devices
- Telephony systems
- Act as the liaison between the customer and other support teams to ensure timely resolution of customers troubles
Qualifications
Required skills:
- Fluent in both official languages (French/English oral and written)
- Ability to apply documented process and ask probing questions that are directly related to the customer's
products and services - Summarize steps taken in ticket log
- Strong communication skills
Please note:
This is a 24/7 call center, with shift work - you may be asked to work days or nights, holidays or weekends.
Intermediate knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.
Who is TELUS?
We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.
Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion?
At TELUS, you create future friendly possibilities.
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability
Advanced knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.