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Weekend Help Desk Jobs in Toronto, ON (NOW HIRING)

Dr Support Pros

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Senior Field and Help Desk Technician

Pickering, ON · On-site

CA$28 - CA$40/hr

Senior Dental IT Field and Help Desk Technician Dr Support Pros Inc. is a computer support company ... Availability for Permanent, Full Time Employment including some on call, overtime and weekend ...

VC3

IT Help Desk Technician - Level 2

Toronto, ON

Description The IT Help Desk Technician - Level 2 is primarily responsible for providing mid level technical assistance and support to CompuVision clients. Specializing in supporting our client ...

VC3

IT Help Desk Technician - Level 1

Toronto, ON

Working remotely, the IT Help Desk Technician l is responsible for providing technical assistance and support to CompuVision clients related to computer systems, hardware, or software. They are also ...

K2services

Associate Analyst, Service Desk

Toronto, ON

$20/hr

Serve as the first point of contact to customers seeking help for hardware, software, network, or ... Service Desk Analysts are expected to provide accurate, descriptive, and complete information in ...

Humber River Health

Service Desk Support

Toronto, ON

CA$67K - CA$84K/yr

We currently have an exciting opportunity for a Service Desk Support person to join our Information ... help you build a secure retirement. Humber River Health is committed to creating an inclusive ...

Magna

Helpdesk Tchnician

Guelph, ON

CA$71K - CA$79K/yr

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry ... weekends - Support various Barcode printers and scanners on the floor: includes cleaning and ...

New

Mortgage Automator

Helpdesk Technician

Toronto, ON · On-site

Job Summary The Helpdesk Technician serves as the first point of contact for Mortgage Automator employees experiencing technology issues, providing responsive, friendly, and effective Tier 1 support ...

ABL Employment

IT Support Specialist

Markham, ON

CA$65K - CA$80K/yr

We are hiring an IT Support Specialist to join the help desk team. This role is ideal for someone experienced in providing remote IT support within dental environments. Immediate Hire Salary Schedule ...

VC3

IT Service Desk Technician, Level 3

Toronto, ON

Do you excel in a fast-paced and dynamic work environment CompuVision is currently looking for a Service Desk Technician, Level 3. The Service Desk Technician is responsible for providing senior ...

Yum! Brands

IT Service Desk Analyst

Vaughan, ON · On-site

CA$55K - CA$72K/yr

Work typically performed at a desk/computer workstation * Access to necessary technology and equipment (laptop, software, etc.) * Safe working conditions, including policies for harassment and ...

Yum Brands

Bilingual IT Service Desk Analyst

Vaughan, ON · On-site

CA$55K - CA$72K/yr

Work typically performed at a desk/computer workstation * Access to necessary technology and equipment (laptop, software, etc.) * Safe working conditions, including policies for harassment and ...

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All JobsHelp Desk JobsWeekend Help Desk JobsWeekend Help Desk Jobs in Toronto, ON

Weekend Help Desk information

See Toronto, ON salary details

$7

$18

$32

How much do weekend help desk jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for weekend help desk in Toronto, ON is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $13.31 and $21.33 per hour, depending on experience, location, and employer.

What is a weekend help desk?

Weekend Help Desk jobs involve providing technical or customer support during the weekend, usually outside of regular business hours. Employees in these positions assist users with troubleshooting computer systems, software, or other technology-related issues via phone, email, or chat. The primary goal is to resolve problems quickly to minimize downtime, ensuring that customers or staff have the support they need at all times. Weekend Help Desk roles are common in organizations that require 24/7 support or have clients in different time zones.

What are the key skills and qualifications needed to thrive as a weekend help desk professional?

To thrive as a Weekend Help Desk professional, you need strong troubleshooting abilities, technical knowledge of computer systems, and typically a high school diploma or relevant IT certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is usually required. Excellent communication, patience, and problem-solving skills help you effectively support users and handle stressful situations. These skills ensure timely, effective technical support during critical weekend hours when resources may be limited.

What are the typical challenges faced by a weekend help desk professional, and how can they be managed effectively?

Weekend Help Desk professionals often encounter unique challenges, such as handling urgent technical issues with limited in-house support or accessing specialized resources that may only be available during regular business hours. Effective communication and thorough documentation become especially important to ensure seamless handoff between weekend and weekday teams. Proactively familiarizing yourself with escalation protocols and self-service resources can help resolve issues efficiently. Additionally, strong time management and adaptability skills can help you juggle multiple requests and maintain high-quality service during busy weekend periods.

What is the difference between Weekend Help Desk vs Weekend IT Support Specialist?

AspectWeekend Help DeskWeekend IT Support Specialist
CredentialsBasic certifications (CompTIA A+, Network+)Similar certifications, sometimes more specialized
Work EnvironmentHelp desk or call center, remote or on-siteTechnical support, on-site or remote, often in corporate settings
Employer & IndustryIT service providers, tech companies, internal support teamsIT departments, managed service providers, corporate environments
Search & Comparison IntentLooking for weekend tech support rolesSeeking specialized IT support roles on weekends

Weekend Help Desk and Weekend IT Support Specialist roles share similar credentials and work environments, often within IT support teams. The main difference lies in the scope: Help Desk roles typically handle general user issues, while IT Support Specialists may deal with more technical or specialized problems. Both are common in corporate and service provider settings, catering to weekend support needs.

What are the most commonly searched types of Help Desk jobs in Toronto, ON?

The most popular types of Help Desk jobs in Toronto, ON are:

What are popular job titles related to Weekend Help Desk jobs in Toronto, ON?

For Weekend Help Desk jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Weekend Help Desk jobs in Toronto, ON look for?

The top searched job categories for Weekend Help Desk jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Weekend Help Desk jobs?

Cities near Toronto, ON with the most Weekend Help Desk job openings:

Weekend Help Desk jobs near you
Infographic showing various Weekend Help Desk job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $37,901 per year, or $18.2 per hour.

Senior Field and Help Desk Technician

Dr Support Pros

Pickering, ON • On-site

CA$28 - CA$40/hr

Full-time

PTO

Posted 5 days ago

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Job description

Senior Dental IT Field and Help Desk Technician


Dr Support Pros Inc. is a computer support company specializing in the dental industry. Dr Support Pros Inc. manages all aspects of its business from Toronto, Burlington, Cambridge and Ottawa, with its head office located in Pickering, ON. We take pride in being a leader in the support of medical and dental offices.


JOB OVERVIEW


Dr Support Pros Inc. is looking for a dependable Senior Field and Help Desk Technician to support our client base. They must have excellent communication skills to work with our customers and management. The employee needs to provide excellent technical customer support, service and satisfaction to our clients.


Please note that this job is in-person only. We will not be pursuing long distance hires or remote workers for this position as we need someone who can perform work at client sites and in our office.


We also require our field technicians to be able to drive to client sites using their own vehicles, and to have appropriate business vehicle insurance in place at the start of employment. A full G license is required. Mileage is reimbursed each pay period per CRA kilometre reimbursement recommendations.


Applicants are expected to:

  • Respond promptly to requests for technical assistance via phone or in person
  • Be able to drive to customer locations to provide on site support when necessary
  • Answer questions about products and services in person or via phone and email
  • Process these requests by solving them or escalating them to the appropriate person whether it is the next level of support, a sales person or an account manager
  • Diagnose and resolve technical software and hardware issues related to installation, configuration, operations or performance of the products Dr Support Pros supports
  • Research solutions using available information resources and advise user on appropriate action


REQUIREMENTS

  • Over 10 years IT support experience is required
  • Full G Drivers license required
  • Experience with dental software and troubleshooting is an asset
  • Able to solve problems without being easily overwhelmed
  • Skills and experience with Microsoft Server 2019 or newer, Windows 10 and newer, knowledge of DNS, DHCP, router configurations, and a willingness and ability to continue to develop industry specific skills
  • Excellent communication and administrative skills including typing, word processing, e-mailing, faxing, phone
  • Must enjoy a team oriented environment, but also able to work independently on assigned tasks
  • Must be fluent in written and spoken English.
  • Availability for Permanent, Full Time Employment including some on call, overtime and weekend duties

College diploma in Microsoft Computer systems as an MCP or MCSE or equivalent is an asset, but not required


Computer and Technology Knowledge:

Windows, Hardware, Device drivers, Networking software, Networking hardware, Networking security , Applications - Dental, Applications - Desktop, File management software, Security software, Word processing software, Spreadsheet software, Office Suites


Work Conditions and Physical Capabilities:

Work under pressure, repetitive tasks, attention to detail, on site troubleshooting/installation, lifting and carrying


Security and Safety:

Bondable, Criminal record check


Transportation/Travel Information:

Must have own vehicle and be able to use it every work day. Willing to travel regularly, Willing to travel overnight. You will be reimbursed for mileage for the business use of your vehicle.


Essential Skills:

Reading text, document use, numeracy, writing, oral communication, working with others, working independently, problem solving, research capability, computer use, dental industry knowledge


Job Types: Full-time, Permanent

Pay: From $28.00 per hour

Expected hours: No less than 40 per week


Additional pay:

  • Overtime pay


Schedule:

  • Monday to Friday
  • Overtime
  • Weekends as needed


Work Location: In person at 1099 Kingston Road, Pickering

Job Types: Full-time, Permanent

Pay: From $28.00 per hour

Job Types: Full-time, Permanent

Company Description

For over 25 years, Dr Support Pros has been specializing in the support of Dental and Medical office computer systems, and is recommended by the top Dental and Medical software companies as your support partner.