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Help Desk Associate Jobs in Toronto, ON (NOW HIRING)

Propel Holdings

Level I Support Desk

Toronto, ON · On-site

$40K - $55K/hr

Our revolutionary fintech platform has already helped consumers access over one million loans and ... CompTIA A+, Microsoft 365 Certified: Modern Desktop Administrator Associate, or MD-102 ...

Hand & Stone

Front Desk (Spa Associate)

Aurora, ON

CA$14/hr

You'll be our front desk receptionist who takes great care of everyone who arrives ... You'll also help maintain and prepare the facilities and rooms for our guests, answer phone calls ...

Equinox

Front Desk Associates, Yorkville

Toronto, ON

We never accept less than  110%  to  help each other  deliver the Equinox experience and ... We are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox ...

Marriott

Butler Service Desk Agent

Toronto, ON

We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our ...

Marriott

Butler Service Desk Agent

Toronto, ON · On-site

We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our ...

Wajax

IT ASSOCIATE NETWORK ADMINISTRATOR

Mississauga, ON · On-site

CA$50K - CA$55K/yr

Respond to IT Help Desk tickets to troubleshoot and resolve operational service requests, incidents ... Associate, Microsoft 365 Enterprise Administrator. Work Experience: 1-3 years of experience in ...

Wajax

IT ASSOCIATE NETWORK ADMINISTRATOR

Toronto, ON · On-site

CA$50K - CA$55K/yr

Respond to IT Help Desk tickets to troubleshoot and resolve operational service requests, incidents ... Associate, Microsoft 365 Enterprise Administrator. Work Experience: 1-3 years of experience in ...

Alimentiv

TMF Associate

Toronto, ON · On-site +1

TMF Associate Employment Type: Full time, Permanent Job Reports To : Manager, TMF Operations ... Prioritize and resolve TMF help desk tickets; may include triaging activities. * Provide study ...

Raymond James Ltd.

Compliance Officer

Toronto, ON

CA$65K - CA$82K/yr

In addition, you will play an active role in staffing the department's "help desk" as a compliance ... We encourage our associates at all levels to: * Grow professionally and inspire others to do the ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Toronto, ON

Help Desk Associate information

See Toronto, ON salary details

$11

$19

$28

How much do help desk associate jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for help desk associate in Toronto, ON is $19.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.56 per hour, depending on experience, location, and employer.

What does a Help Desk Associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the typical daily responsibilities of a Help Desk Associate?

As a Help Desk Associate, your daily responsibilities will typically include responding to user inquiries via phone, email, or ticketing systems, troubleshooting hardware and software issues, and escalating complex problems to higher-level IT staff. You'll also document solutions and maintain records of issues to help track recurring problems. This role often involves working collaboratively with other IT team members and providing clear, friendly support to users of varying technical abilities. Staying organized and managing multiple tasks at once is key to success in this fast-paced environment.

What are the key skills and qualifications needed to thrive as a Help Desk Associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in Toronto, ON? The most popular types of Help Desk jobs in Toronto, ON are:
What are popular job titles related to Help Desk Associate jobs in Toronto, ON? For Help Desk Associate jobs in Toronto, ON, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Toronto, ON look for? The top searched job categories for Help Desk Associate jobs in Toronto, ON are:
What cities near Toronto, ON are hiring for Help Desk Associate jobs? Cities near Toronto, ON with the most Help Desk Associate job openings:
Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Toronto, ON as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 4% Hybrid, and 3% Remote job distribution, with an average salary of $39,797 per year, or $19.1 per hour.

Front Desk Associate Talent Pool (Markham and Richmond Hill Talent Pool)

Myo

Richmond Hill, ON

Other

Posted 19 days ago

Job description

At Myo, our mission is to raise body IQ globally. We aim to empower clients with the tools they need to move better, feel better, and do what they love-longer. We envision a world where everyone feels empowered to care for their bodies with clarity and confidence.

Myo is modern physical therapy to futureproof your body. Through 1:1 expert care, our team of physiotherapists, chiropractors, and massage therapists use full-body awareness and proactive insights to intercept injury, reduce pain, and improve your everyday. With 20 locations (and counting!) across Canada and the U.S. Myo is leading the movement-health conversation and inspiring the world to make proactive care a part of everyday life.
Connect With Us - Join Our Talent Pool (Front Desk Associates)

This posting is part of our evergreen approach to building a network of like-minded Front Desk Associates who align with our mission and values. Whether you're an experienced administrator or just starting your career in client experience, we'd love to connect with you. By applying here, you're taking the first step toward joining a team that plays a key role in delivering an exceptional client journey.

Front Desk Associates are the first point of contact at Myo - creating welcoming, seamless, and high-quality experiences for every client who walks through our doors.

While we may have active opportunities, this posting also allows you to express interest in roles across all our York Region clinics (Markham and Richmond)-or simply stay connected for future openings as we continue to grow. You can expect to hear back from us within a week, as building genuine connections matters to us.

If our vision resonates with you, we'd love to hear from you!

What You'll Do:
  • Provide all clients exceptional service and hospitality in line with Myo standards
  • Introduce new clients to our service offerings with clear, on-brand messaging via phone, walk in, written communication
  • Constantly monitor and manage the clinic schedule including implementing best practices around shift optimization, initial booking strategy and waitlist management
  • Ensure all claims, invoices, transactions are submitted and filed accurately.
  • Maintain clean, consistent client notes for seamless service to each client
  • Consistently monitor and maintain clinic organization and cleanliness: this may include regular sanitization of the space, cleanup of movement tools and equipment, wipe down of surfaces, replenishment of therapist pods and treatment rooms, and other necessary tasks
  • Engage in any tasks related to client follow up, business driving or marketing initiatives as assigned
  • Maintain consistent communications with all other FDAs and clinic staff to ensure seamless handoff from one shift to the next
  • Share insights from daily shifts, therapists and client feedback to Operations Lead as relevant
Who We're Looking For:
  • You have 1+ years of experience working in a customer service and/or hospitality role
  • You care deeply about ensuring positive client interactions and experiences
  • You are proud of the team and workspace you're a part of, exemplified through a well-maintained, presentable clinic
  • You pay attention to every detail - small or big. After all, how much we care is the fuel for our passion
  • You're passionate about the work we do, the services we offer and can clearly communicate the long-term value to our clients
  • You perform your job duties with consideration and care for business driving booking strategies
  • You thrive in a fast-paced environment
  • You are innately curious, always seeking to solve problems, answer questions and better your work product
  • You show up as your authentic self day in and day out, making your voice heard
  • You prioritize your own physical and mental health so you can show up as your best version in the workplace
Myo Benefits + Perks:
  • 100% Employer-Paid Extended Health Benefits for all full-time employees (must work a minimum of 30+ hours/week to qualify)
  • Group RRSP with Profit-Sharing Employer Match
  • Discounted Pet Insurance through SPOT
  • Complimentary paid staff treatment sessions
  • Bonus payout for referral of new team members
  • Employer-paid Mental Health Support through Homewood
Join Our Talent Pool - Front Desk Associates

At Myo, we're building more than just a team - we're building a vibrant community of passionate individuals who are committed to delivering exceptional client experiences and helping people move better every day.

Even if we don't have immediate openings, we're always eager to connect with like-minded individuals who share our mission and values. By joining our talent community, you're taking the first step toward being part of something bigger.

More on Myo: Core Values and Principles

At the heart of our operational ethos lie our core values, encapsulated by a commitment to:

  • Care Deeply (Empathy)
  • One Team, One Dream (Collaboration)
  • Make it Count (Focus)
  • Set the Pace (Ambition)
  • Never Stop Learning (Curiosity)
Learn more about us through our YouTube and Instagram.
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