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Intern Help Desk Jobs in Toronto, ON (NOW HIRING)

AV Support Intern

Toronto, ON · On-site

CA$20 - CA$25/hr

Help maintain, troubleshoot, and perform basic repairs on AV hardware and corporate peripherals ... Work alongside GTS team members to assist with general office technology needs, desk setups, and ...

Intern Help Desk information

What does an intern help desk do?

An Intern Help Desk assists users with basic IT issues, such as troubleshooting computer problems, resetting passwords, and providing support for software and hardware. They work under the supervision of senior IT staff, learning to resolve common technical issues and escalate more complex problems when necessary. This role provides valuable hands-on experience in IT support and customer service, helping interns develop problem-solving and communication skills that are essential for a career in information technology.

What kinds of technical issues will I typically handle as an intern help desk, and how much autonomy will I have in resolving them?

As an Intern Help Desk, you'll commonly assist users with issues such as password resets, software installation, basic troubleshooting of hardware and software, and network connectivity problems. Most organizations provide clear protocols and escalation paths, so you'll often start with straightforward tasks under supervision and gradually take on more complex issues as you gain confidence and experience. You'll collaborate closely with full-time IT staff, learning from their expertise, and you'll usually have access to documentation and ticketing systems to track your work. This structure supports skill development while ensuring that users receive prompt, accurate support.

What are the key skills and qualifications needed to thrive as an intern help desk, and why are they important?

To thrive as an Intern Help Desk, you need a basic understanding of computer hardware, software troubleshooting, and excellent problem-solving abilities, often supported by coursework in IT or computer science. Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically expected. Strong communication, patience, and a customer-focused attitude help interns excel in supporting users and resolving technical issues. These skills ensure efficient and effective technical support, contributing to overall organizational productivity and user satisfaction.

What is the difference between Intern Help Desk vs Help Desk Technician?

AspectIntern Help DeskHelp Desk Technician
CredentialsTypically pursuing or recently completed relevant education; no formal certification requiredOften required to have certifications like CompTIA A+ or similar
Work EnvironmentEntry-level, training-focused, often in educational or corporate settingsOperational, troubleshooting, and support-focused in various industries
Employer UsageInternships offered by companies for training and experienceFull-time or part-time support roles in organizations
Search & Comparison IntentLearning about entry-level IT support rolesUnderstanding professional support technician roles

Intern Help Desk roles are designed for students or newcomers gaining initial experience, often with less formal certification. Help Desk Technicians are more experienced, with certifications and responsibilities for resolving technical issues. The internship provides training, while the technician role involves active support and troubleshooting in a professional setting.

What are the most commonly searched types of Help Desk jobs in Toronto, ON?

The most popular types of Help Desk jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Intern Help Desk jobs?

Cities near Toronto, ON with the most Intern Help Desk job openings:

Infographic showing various Intern Help Desk job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution.

Security Engineer Intern

Toronto, ON

Internship

Posted 22 days ago


Job description

At Tenstorrent, we believe the future of computing must be open, which is why our interns don't just watch from the sidelines - they help build the core of it. We provide a "code-to-career" pipeline where students collaborate with industry experts to solve high-stakes problems in RISC-V and AI hardware-software co-design. By joining us, you are taking an internship to democratize high-performance computers that are accessible to everyone.

We are looking for a motivated Security Engineer Intern to assist in managing and maintaining our Security and IT  infrastructure. This internship offers a valuable opportunity to gain hands-on experience in a broad spectrum of Information Security domains as you work to expand your skills and experience.

This role is on-site, based in our Toronto, ON office.

Who You Are

  • Currently pursuing or recently completed a degree in Cybersecurity, Computer Science, Information Technology, or a related field.
  • Experience through coursework, projects, or internships in areas such as malware analysis, incident response, IDS/IPS, security engineering, or IT help desk.
  • Understanding of IT fundamentals, including systems administration, networking, and cybersecurity principles.
  • Passionate about cybersecurity with strong problem-solving skills and a willingness to learn.

What We Need

  • Support a variety of cybersecurity projects while maintaining flexibility, adaptability, and confidentiality.
  • Assist with building and improving Tenstorrent's security infrastructure across vulnerability management, application security, cloud/SaaS security, identity and access management, and endpoint security.
  • Collaborate with cross-functional teams to help strengthen the organization's overall security posture.
  • Contribute to security operations, documentation, and process improvements.

What You Will Learn

  • Work alongside experienced IT and cybersecurity professionals across multiple technology domains.
  • Gain hands-on experience securing enterprise systems in a global environment.
  • Learn how to build and scale a modern cybersecurity program from the ground up.
  • Develop practical experience with industry-standard security tools, including SIEM, EDR, vulnerability management, and identity and access management platforms.
Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer.