Prolonged periods sitting at a desk and working on a computer. * Must be able to lift-up to 15 ... For the past three decades, we've focused exclusively on the food and beverage industry, helping ...
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Prolonged periods sitting at a desk and working on a computer. * Must be able to lift-up to 15 ... For the past three decades, we've focused exclusively on the food and beverage industry, helping ...
Intern Help Desk information
See Hamilton, ON salary details
$8.65 - $10.98
4% of jobs
$10.98 - $13.32
10% of jobs
$14.82 is the 25th percentile. Wages below this are outliers.
$13.32 - $15.66
17% of jobs
$15.66 - $18
16% of jobs
The median wage is $18.38 / hr.
$18 - $20.33
16% of jobs
$22.62 is the 75th percentile. Wages above this are outliers.
$20.33 - $22.67
12% of jobs
$22.67 - $25.01
11% of jobs
$25.01 - $27.34
5% of jobs
$27.34 - $29.68
4% of jobs
$29.68 - $32.02
2% of jobs
$32.02 - $34.35
2% of jobs
$8
$20
$34
How much do intern help desk jobs pay per hour?
As of Sep 6, 2026, the average hourly pay for intern help desk in Hamilton, ON is $20.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.72 and $23.37 per hour, depending on experience, location, and employer.
What does an intern help desk do?
An Intern Help Desk assists users with basic IT issues, such as troubleshooting computer problems, resetting passwords, and providing support for software and hardware. They work under the supervision of senior IT staff, learning to resolve common technical issues and escalate more complex problems when necessary. This role provides valuable hands-on experience in IT support and customer service, helping interns develop problem-solving and communication skills that are essential for a career in information technology.
What kinds of technical issues will I typically handle as an intern help desk, and how much autonomy will I have in resolving them?
As an Intern Help Desk, you'll commonly assist users with issues such as password resets, software installation, basic troubleshooting of hardware and software, and network connectivity problems. Most organizations provide clear protocols and escalation paths, so you'll often start with straightforward tasks under supervision and gradually take on more complex issues as you gain confidence and experience. You'll collaborate closely with full-time IT staff, learning from their expertise, and you'll usually have access to documentation and ticketing systems to track your work. This structure supports skill development while ensuring that users receive prompt, accurate support.
What are the key skills and qualifications needed to thrive as an intern help desk, and why are they important?
To thrive as an Intern Help Desk, you need a basic understanding of computer hardware, software troubleshooting, and excellent problem-solving abilities, often supported by coursework in IT or computer science. Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically expected. Strong communication, patience, and a customer-focused attitude help interns excel in supporting users and resolving technical issues. These skills ensure efficient and effective technical support, contributing to overall organizational productivity and user satisfaction.
What is the difference between Intern Help Desk vs Help Desk Technician?
| Aspect | Intern Help Desk | Help Desk Technician |
|---|---|---|
| Credentials | Typically pursuing or recently completed relevant education; no formal certification required | Often required to have certifications like CompTIA A+ or similar |
| Work Environment | Entry-level, training-focused, often in educational or corporate settings | Operational, troubleshooting, and support-focused in various industries |
| Employer Usage | Internships offered by companies for training and experience | Full-time or part-time support roles in organizations |
| Search & Comparison Intent | Learning about entry-level IT support roles | Understanding professional support technician roles |
Intern Help Desk roles are designed for students or newcomers gaining initial experience, often with less formal certification. Help Desk Technicians are more experienced, with certifications and responsibilities for resolving technical issues. The internship provides training, while the technician role involves active support and troubleshooting in a professional setting.
What are the most commonly searched types of Help Desk jobs in Hamilton, ON?
The most popular types of Help Desk jobs in Hamilton, ON are:
What cities near Hamilton, ON are hiring for Intern Help Desk jobs?
Cities near Hamilton, ON with the most Intern Help Desk job openings:
Temporary, Internship
Medical, Dental, Vision, Life, Retirement, PTO
Posted 16 days ago
Job description
Dennis Group’s Mechanical Engineers design and implement mechanical systems as part of a broad engineering and architectural team in designing and building food and beverage production facilities. Specifically, HVAC, plumbing / utility, and fire suppression systems. Our mechanical team is involved with designing the mechanical systems, calculating space heat and cooling loads, determining and selecting equipment sizes, and vetting and selecting suitable vendors, suppliers, and sub-contractors. Mechanical Engineers will have technical responsibility for scoping, performing, and delivering multiple concurrent project assignments. You will be a member of our mechanical department and your responsibilities will include, but not be limited to:
Responsibilities
- Perform heating and cooling load calculations.
- Perform code reviews for HVAC/plumbing/fire protection designs.
- Perform mass energy balance calculations.
- Perform drainage and line loss calculations.
- Perform flow test (hydrant or other) analysis.
- Sanitary design considerations (layouts, process exhaust).
- PID Drafting.
- Bid packages: equipment and sub-contractor – bid list, scope of work, milestone schedule.
- Create mechanical schedules.
- Vendor shop inspection / FAT.
- Develop HVAC, plant utility, plumbing, and fire suppression systems.
- Assist in mechanical system design development and coordinate with other internal and external team members.
- Develop Mechanical / Utility equipment and construction specifications
- Develop P&ID’s, equipment layout plans, plant / process utility distribution plans, and system details
- Size and develop layouts for ductwork and piping plans.
- Assist with the development of the building management system (BMS) controls, details, and plans with electrical and controls engineers.
- Create project documents such as calculations, reports, and construction drawings and specifications, etc.
- Fixture selection
- Perform construction administration in the form of submittal reviews, RFI responses, and field visits to verify construction scope is proceeding per the intent of the design.
- Research mechanical / utility materials and best practices
- Support talent growth within our organization
About You
- Sophomore, Junior, or Senior pursuing a bachelor’s degree in mechanical engineering or related field.
- HVAC and/or Utilities design experience is a plus.
- Familiarity with heat transfer, fluid dynamics, and thermodynamics
- Experience working with computer operations for engineering design programs and computer aided drafting is preferable (AutoCAD, Revit, etc.).
- Understanding of the fundamental basics of performing calculations in areas of energy, drainage, line loss, etc.
- Past Mechanical experience in food and beverage, pharmaceutical, or other sanitary environments is a plus.
- Have a motivated and results orientated attitude.
- Willing to travel to project sites – 25%
- GPA: 3.0 or above
Physical Requirements
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift-up to 15 pounds at times.
Travel Requirement
- 10-25% travel required to visit project site and other offices.
About Us
We plan, design, engineer, and build food plants for major brands across the country and the world. For the past three decades, we’ve focused exclusively on the food and beverage industry, helping your favorite brands put your favorite foods in the grocery store. Simply put, food isn’t one thing we do, it’s all we do.
Dennis Group offers competitive compensation packages commensurate with experience. We provide comprehensive employee benefits including medical, dental, vision, life and disability insurance, paid time off including an open vacation policy, as well as bonus, profit-sharing, and retirement plans.
Dennis Group is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetics.