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Remote Sap Help Desk Support Jobs in Ontario (NOW HIRING)

Provide remote and onsite consulting services (100% travel availability required as project needs ... Multiple complete end-to-end SAP implementations (implementation-heavy background required; support ...

Partner with remote analysts and developers on cross-platform data solutions. * Optimize ... Support Plants: Assist warehouse supervisors, buyers, and planners across global manufacturing ...

... remote) Job Overview As an SAP BTP Architect at OPG, you will play a mission-critical role in ... Analyze and translate business strategies into BTP-enabled solutions, supporting OPG ...

Senior SAP SD-LE Analyst

Aurora, ON · On-site +1

CA$105K/yr

We invest in our employees, providing them with the support and resources they need to succeed. As ... These tools help identify qualifications and experience that align with the role requirements.

Remote Contact Centre Agent

Toronto, ON · Remote

CA$20 - CA$22/hr

Collaborating with your contact centre and help desk teams to respond to customer inquiries via ... Our Managed Contact Centre provides support for customers and end users leveraging our workforce ...

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Remote Sap Help Desk Support information

What is the difference between Remote Sap Help Desk Support vs Remote SAP Basis Administrator?

AspectRemote Sap Help Desk SupportRemote SAP Basis Administrator
CertificationsITIL, SAP Help Desk certificationsSAP Basis certifications, SAP Certified Technology Associate
Work EnvironmentHelp desk, support tickets, troubleshooting end-usersSystem administration, database management, SAP system configuration
Employer & Industry UsageIT support companies, corporate IT departmentsLarge enterprises, SAP consulting firms
Search & Comparison IntentYesLess common

Remote SAP Help Desk Support primarily focuses on assisting end-users with SAP-related issues through support tickets and troubleshooting. In contrast, Remote SAP Basis Administrators handle system configuration, database management, and overall SAP system health. While both roles require SAP knowledge, Help Desk Support emphasizes user assistance, whereas Basis Administration involves technical system management.

What are the most commonly searched types of Sap Help Desk Support jobs in Ontario?

The most popular types of Sap Help Desk Support jobs in Ontario are:

What are popular job titles related to Remote Sap Help Desk Support jobs in Ontario?

For Remote Sap Help Desk Support jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Remote Sap Help Desk Support jobs in Ontario look for?

The top searched job categories for Remote Sap Help Desk Support jobs in Ontario are:

What cities in Ontario are hiring for Remote Sap Help Desk Support jobs?

Cities in Ontario with the most Remote Sap Help Desk Support job openings:

CA$47K - CA$69K/yr

Full-time

Posted 10 days ago


Job description

Career OpportunityRole TitleIT Desk-side TechnicianPurpose of roleA Foresters IT Desk-side Technician provides hands-on and remote IT support to ensure employees can work effectively with their hardware, software, and business applications. The role is responsible for troubleshooting complex technical issues, supporting device deployments, onboarding and refresh activities. Managing incidents, service requests, and helping improve IT processes to minimize business disruptions. The position also collaborates with other IT teams on projects, upgrades, recovery activities, and technology initiatives such as Microsoft Copilot and end-user training.Job DescriptionKey Responsibilities
  • Providing in-person and remote support for technical application resolution, end user computing, peripherals and software.
  • Imaging, installing, diagnosing, maintaining, and upgrading all PC equipment.
  • Analyzing complex hardware and application issues to identify trends and implement preventative solutions documenting them as required for review, revision, and approval.
  • Provide end-user support and AI guidance for Microsoft Copilot, including troubleshooting issues, delivering training, and helping employees leverage AI tools to improve productivity and streamline daily business tasks.
  • Creating reports and presenting data metrics for ticket management, workflow, asset management and cost control.
  • Contribute to project implementation and upgrade initiatives, collaborating with cross-functional teams to reconcile needs and maximize efficiency.
  • Developing Quality Assurance Process for application testing, end-user computer deployments, training guides and how-to sessions. Participating in disaster recovery planning and restoration exercises, ensuring business continuity in the event of IT failures
  • Potential after hours support and light travel
Key Qualifications
  • Postsecondary diploma or bachelor's degree in Computer Science, Information Technology, Computer Systems Technology, or a related technical field
  • 2-5 years' experience with end-user device support within a corporate environment
  • Superior problem solving and communication skills
  • Customer service orientation and capability to manage customer expectations
  • General understanding of the Insurance, Financial and Fraternal industries
  • Demonstrable experience working in a client-facing position
  • Ability to work individually and as a team, managing time effectively
  • Strong experience in the Microsoft product suite including Windows and Microsoft365
  • Remote support/tools knowledge
  • General understanding and experience with AI software, particularly Microsoft Copilot
  • Exchange/Active Directory/File Share management/Azure Portal/Intune
  • Thorough (Expert) knowledge and support experience with Microsoft infrastructure and Windows Operating Systems, remote access, email, printers, PC Imaging, and network technologies
  • ITIL V3 Foundation Level Certified an asset
  • Microsoft 365 Certified Fundamentals (MS-900) an asset
  • Microsoft Certified: Azure Fundamentals (AZ-900) an asset

#LI-Hybrid

Salary Range:

$47,300.00 - $69,300.00

The actual base salary for this position will depend on several factors, including job-related skills, experience, and education. In addition to base pay, eligible employees may participate in a discretionary variable incentive plan, results are subject to both individual and company performance.

Please note that this posting is intended to fill an existing vacancy; however, there may be instances where more than one vacancy is available for the same role.

Equal Opportunity Employment and Inclusion - at Foresters Financial, we are committed to sustaining an equal opportunity environment for all job applicants. We embrace Inclusion, Diversity and Equity (IDE) as a core strategic objective for building strong, innovative teams in which all our employees can show up wholly and authentically as themselves.

Foresters Financial strives to provide an accessible candidate experience for prospective employees with different abilities. If you anticipate needing any type of accommodations during the recruitment process, please email accommodations@foresters.com in advance of your appointment.

Thank you for choosing Foresters. Only those candidates who will be selected for further consideration will be contacted by our Talent Acquisition Team.