Customer Support
$16.75 - $21.50/hr
They must have the ability to provide quality customer service to small and midsized corporations. Must have the ability to problem solve, complete and submit customer changes or modifications to ...
Customer Support
$16.75 - $21.50/hr
They must have the ability to provide quality customer service to small and midsized corporations. Must have the ability to problem solve, complete and submit customer changes or modifications to ...
Customer Support Specialist
Rochester, NY · On-site
$49K - $54K/yr
We are seeking a dedicated and detail-oriented Customer Support Specialist to join our growing team in Rochester, NY. This role is essential in ensuring a seamless and positive experience for our ...
Customer Support Specialist
Rochester, NY · On-site
$49K - $54K/yr
We are seeking a dedicated and detail-oriented Customer Support Specialist to join our growing team in Rochester, NY. This role is essential in ensuring a seamless and positive experience for our ...
Customer Support Specialist
$49K - $54K/yr
We are seeking a dedicated and detail-oriented Customer Support Specialist to join our growing team in Rochester, NY. This role is essential in ensuring a seamless and positive experience for our ...
Customer Support Specialist
$49K - $54K/yr
We are seeking a dedicated and detail-oriented Customer Support Specialist to join our growing team in Rochester, NY. This role is essential in ensuring a seamless and positive experience for our ...
... account support that our customers rely on. Here, you will work in a fast-paced environment ... Ability to work a variety of schedules including nights, weekends, and holidays * Language
... account support that our customers rely on. Here, you will work in a fast-paced environment ... Ability to work a variety of schedules including nights, weekends, and holidays * Language
Customer Support Representative
Rochester, NY · On-site
$20/hr
... account support that our customers rely on. Here, you will work in a fast-paced environment ... Ability to work a variety of schedules including nights, weekends, and holidays * Language
Customer Support Representative
Rochester, NY · On-site
$20/hr
... account support that our customers rely on. Here, you will work in a fast-paced environment ... Ability to work a variety of schedules including nights, weekends, and holidays * Language
Customer Support Representative
Rochester, NY · On-site
$15.75 - $21.50/hr
Customer Support Representative Location: Rochester, NY Required Skills: * 1-3 years of customer service or collections experience * Banking, finance, accounting, or payroll experience is a plus
Quick apply
Customer Support Representative
Rochester, NY · On-site
$15.75 - $21.50/hr
Customer Support Representative Location: Rochester, NY Required Skills: * 1-3 years of customer service or collections experience * Banking, finance, accounting, or payroll experience is a plus
We are seeking friendly, dependable, and service-oriented individuals to join our team as a Remote Travel Customer Support Specialist . In this role, you will assist clients with travel-related ...
We are seeking friendly, dependable, and service-oriented individuals to join our team as a Remote Travel Customer Support Specialist . In this role, you will assist clients with travel-related ...
... travel details, and supporting clients throughout their entire planning process. As a Travel ... Good organizational skills * Customer service experience preferred * Interest in the travel ...
... travel details, and supporting clients throughout their entire planning process. As a Travel ... Good organizational skills * Customer service experience preferred * Interest in the travel ...
Customer Support Technology Specialist I, EMS
Rochester, NY · On-site
$55K - $78K/yr
This Customer Technology Specialist is responsible for high level software and hardware support. The position initiates, prioritizes and manages enterprise-wide IT projects, with an emphasis on ...
Customer Support Technology Specialist I, EMS
Rochester, NY · On-site
$55K - $78K/yr
This Customer Technology Specialist is responsible for high level software and hardware support. The position initiates, prioritizes and manages enterprise-wide IT projects, with an emphasis on ...
Customer Support Representative ($20 PH starting)
Rochester, NY · On-site
$20/hr
... account support that our customers rely on. Here, you will work in a fast-paced environment ... Ability to work a variety of schedules including nights, weekends, and holidays * Language
Customer Support Representative ($20 PH starting)
Rochester, NY · On-site
$20/hr
... account support that our customers rely on. Here, you will work in a fast-paced environment ... Ability to work a variety of schedules including nights, weekends, and holidays * Language
... account support that our customers rely on. Here, you will work in a fast-paced environment ... Ability to work a variety of schedules including nights, weekends, and holidays * Language
... account support that our customers rely on. Here, you will work in a fast-paced environment ... Ability to work a variety of schedules including nights, weekends, and holidays * Language
Customer Support & Communication * Act as the front-line liaison between national customer accounts and service vendors. * Build and maintain trusted relationships through proactive communication ...
Customer Support & Communication * Act as the front-line liaison between national customer accounts and service vendors. * Build and maintain trusted relationships through proactive communication ...
... account support that our customers rely on. Here, you will work in a fast-paced environment ... Ability to work a variety of schedules including nights, weekends, and holidays * Language
... account support that our customers rely on. Here, you will work in a fast-paced environment ... Ability to work a variety of schedules including nights, weekends, and holidays * Language
Customer Service Representative | Billing Support
Rochester, NY · On-site
$15.75 - $21.50/hr
... account support that our customers rely on. Here, you will work in a fast-paced environment ... Ability to work a variety of schedules including nights, weekends, and holidays * Language
Customer Service Representative | Billing Support
Rochester, NY · On-site
$15.75 - $21.50/hr
... account support that our customers rely on. Here, you will work in a fast-paced environment ... Ability to work a variety of schedules including nights, weekends, and holidays * Language
Customer Service
Rochester, NY · On-site
$15.75 - $21.50/hr
Experience working with customer support.
Customer Service
Rochester, NY · On-site
$15.75 - $21.50/hr
Experience working with customer support.
For more than 25 years, we have been passionate about helping customers create cafe-quality coffee experiences at home through exceptional products, education, and customer support. Our company has ...
For more than 25 years, we have been passionate about helping customers create cafe-quality coffee experiences at home through exceptional products, education, and customer support. Our company has ...
Tier 1 Tech Support Agent (Espresso Machines/Coffee Equipment)
Rochester, NY · On-site
$17.75 - $24/hr
For more than 25 years, we have been passionate about helping customers create café-quality coffee experiences at home through exceptional products, education, and customer support. Our company has ...
Tier 1 Tech Support Agent (Espresso Machines/Coffee Equipment)
Rochester, NY · On-site
$17.75 - $24/hr
For more than 25 years, we have been passionate about helping customers create café-quality coffee experiences at home through exceptional products, education, and customer support. Our company has ...
Customer Care Representative
Rochester, NY · On-site
$15.75 - $21.50/hr
Customer Support Representative Location: Rochester, NY Duration: 6 Months+ Required Skills: * Collections experience required * Customer service/call center experience * Background in finance ...
Quick apply
Customer Care Representative
Rochester, NY · On-site
$15.75 - $21.50/hr
Customer Support Representative Location: Rochester, NY Duration: 6 Months+ Required Skills: * Collections experience required * Customer service/call center experience * Background in finance ...
Be Seen First
Customer Service
Rochester, NY · On-site
$20 - $25/hr
The Customer Service role is vital in ensuring exceptional support to customers through effective communication, accurate order processing, and thorough product knowledge. This individual contributor ...
Quick apply
Be Seen First
Customer Service
Rochester, NY · On-site
$20 - $25/hr
The Customer Service role is vital in ensuring exceptional support to customers through effective communication, accurate order processing, and thorough product knowledge. This individual contributor ...
Customer Care Support Representative Contract-to-Hire | $17.00-$18.00/hour | Full-Time | In-Office Looking for a customer service role where you can truly leave work at work? TES Staffing is ...
Quick apply
Customer Care Support Representative Contract-to-Hire | $17.00-$18.00/hour | Full-Time | In-Office Looking for a customer service role where you can truly leave work at work? TES Staffing is ...
Weekend Customer Support information
See Rochester, NY salary details
$13.58 is the 25th percentile. Wages below this are outliers.
$10.67 - $14.83
36% of jobs
The median wage is $17.18 / hr.
$14.83 - $19
25% of jobs
$22.67 is the 75th percentile. Wages above this are outliers.
$19 - $23.16
16% of jobs
$23.16 - $27.32
6% of jobs
$27.32 - $31.48
2% of jobs
$31.48 - $35.64
4% of jobs
$35.64 - $39.80
4% of jobs
$39.80 - $43.96
3% of jobs
$43.96 - $48.13
0% of jobs
$48.13 - $52.29
0% of jobs
$52.29 - $56.45
3% of jobs
$10
$22
$56
How much do weekend customer support jobs pay per hour?
As of Aug 17, 2026, the average hourly pay for weekend customer support in Rochester, NY is $22.86, according to ZipRecruiter salary data. Most workers in this role earn between $11.88 and $26.11 per hour, depending on experience, location, and employer.
What is the difference between Weekend Customer Support vs Weekend Technical Support?
| Aspect | Weekend Customer Support | Weekend Technical Support |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service experience | High school diploma; technical certifications or IT knowledge often preferred |
| Work Environment | Call centers, retail, online support platforms | IT departments, tech companies, software support centers |
| Employer & Industry Usage | Retail, e-commerce, service industries | Technology, software, hardware industries |
| Common Search & Comparison | Frequently compared for customer service roles | Compared when technical skills are required |
Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.
What are the key skills and qualifications needed to thrive as a weekend customer support representative, and why are they important?
To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.
What does a weekend customer support representative do?
A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.
What are some common challenges faced by weekend customer support representatives and how can they be managed?
Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.
What are the most commonly searched types of Customer Support jobs in Rochester, NY?
The most popular types of Customer Support jobs in Rochester, NY are:
What are popular job titles related to Weekend Customer Support jobs in Rochester, NY?
For Weekend Customer Support jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Support jobs in Rochester, NY look for?
The top searched job categories for Weekend Customer Support jobs in Rochester, NY are:
- No Experience High School Diploma
- Customer Service Representative Geico
- Online Customer Service Rep
- Full Time Chanel Customer Service
- Weekend Toyota Customer Service Representative
- Overnight Hindi Customer Service
- 11Pm 7Am Customer Service Representative
- Optimum Customer Service Representative
- Seasonal Healthcare Customer Service
- Part Time To 20 Hr Customer Service
What cities near Rochester, NY are hiring for Weekend Customer Support jobs?
Cities near Rochester, NY with the most Weekend Customer Support job openings:
Job description
Job Description
We will provide testing for computer skills in window based applications ,Word and Excel (Outlook is a plus) and Customer service skills.
Candidates must type at least 30 words per minute and must have the ability to multitask. They need to have the ability to adapt to changes in process and procedures as implemented. They must have the ability to provide quality customer service to small and midsized corporations. Must have the ability to problem solve, complete and submit customer changes or modifications to existing or new accounts, diffuse upset customers, resolve rate concerns and billing inquiries within a timely manner. The person must be able to meet departmental standards and expectations set forth by the department manager. Be able to meet criteria for daily call averages and call statistics individually and as a team. Returned mail and written correspondence from customers must be completed. Understand our products, services, offers, rates, and billing. Be knowledgeable in telecommunications terms and our network. Have the ability to read, decipher, and explain invoices to our customers.
There is a 2-3 weeks training period first two weeks 8-5, third week taking live calls and learning products and services. Attendance is required for the entire training period. Their schedules can change periodically so they need to have the flexibility to work anytime from 8-8. Additional responsibilities are required based on the needs of the business or supervisor discretion. We are looking for experienced, customer service oriented people. Preference given to people with previous telecommunications call center experience. They will be required to adhere to a dress code and professionalism.
Additional Information
All your information will be kept confidential according to EEO guidelines.
About Infojini
Sourced by ZipRecruiter
Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Columbia, MD, US
Year founded
2006