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Weekend Customer Success Manager Jobs (NOW HIRING)

We are looking for a Customer Success Manager to join our Customer Success Team in Ann Arbor or Philadelphia (hybrid). This is an amazing opportunity to work with innovative library software ...

The Role - Customer Success Managers We are hiring two Customer Success Managers to support our highestโ€‘value customers across two distinct portfolios: Customer Success Manager - Enterprise

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Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...

Customer Success Manager (CSM) We are looking for a highly motivated and mission-driven Customer Success Manager (CSM) to join our U.S. Public Sector team. In this role, you will manage strategic ...

The Role - Customer Success Managers We are hiring two Customer Success Managers to support our highestโ€‘value customers across two distinct portfolios: Customer Success Manager - Enterprise

The Customer Success Manager is responsible for ensuring the success, satisfaction, and ongoing value realization of Energy Companies using our Global Oil & Gas SaaS solutions. This role requires a ...

Customer Success Manager

Chicago, IL ยท On-site

$100K - $115K/yr

In the Enterprise Customer Success Manager role, you will be managing a variety of named accounts across our global customer base. You will be responsible for driving adoption and outcomes leading to ...

Customer Success Manager We are seeking a dedicated and technically proficient Customer Success Manager to build strong relationships with our clients, ensuring they maximize the value of our ...

Customer Success Manager Ox Security secures the AI-driven SDLC from prompt to production. We eliminate critical, real-time risks from AI code generation through cloud runtime by doing what ...

Customer Success Manager (CSM) Alia Services is recruiting on behalf of a fast-growing global SaaS company that provides a digital workplace and operational platform for enterprise customers. The ...

Customer Success Manager Overview: As a Customer Success Manager at Incident IQ, you will play a pivotal role in ensuring the success and satisfaction of our K12 customers. You will be the primary ...

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Customer Success Manager

Kalamazoo, MI ยท On-site

$80K - $85K/yr

Customer Success Manager , State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...

SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...

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Weekend Customer Success Manager information

See salary details

$32.5K

$83.1K

$140K

How much do weekend customer success manager jobs pay per year?

As of Jul 4, 2026, the average yearly pay for weekend customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A Weekend Customer Success Manager typically earns less than $4,000 weekly, as customer success roles often pay between $50,000 and $80,000 annually. High-paying jobs that can reach or exceed $4,000 per week without a degree include sales positions like real estate brokers, certain skilled trades such as electricians or plumbers, and entrepreneurial ventures like starting a business or freelancing in high-demand fields. Success in these roles often depends on experience, skills, and performance rather than formal education.

How can I make 2000 a week working from home?

A Weekend Customer Success Manager can potentially earn $2,000 weekly by working full-time hours, providing excellent customer support, and gaining experience in client retention and communication skills. Increasing your hourly rate through certifications or specialized knowledge and working efficiently during weekends can help reach this income level.

How much do CSMs usually make?

Customer Success Managers (CSMs) typically earn between $50,000 and $90,000 annually, with salaries varying based on experience, industry, and location. Many CSMs also receive bonuses or commissions, especially in SaaS and tech sectors, and strong communication skills and certifications can influence compensation.

What is the difference between Weekend Customer Success Manager vs Part-Time Customer Support Specialist?

AspectWeekend Customer Success ManagerPart-Time Customer Support Specialist
CredentialsCustomer success certifications, relevant experienceBasic customer service skills, sometimes certifications
Work EnvironmentClient-facing, strategic engagement, remote or officeSupport center, call center, or remote
Employer & IndustryTech, SaaS, subscription servicesRetail, telecom, e-commerce
Search & Comparison IntentCustomer success roles, client retentionCustomer support, troubleshooting

The Weekend Customer Success Manager focuses on building long-term client relationships and ensuring customer retention, often requiring strategic skills and industry-specific certifications. In contrast, the Part-Time Customer Support Specialist handles day-to-day customer inquiries and troubleshooting. Both roles may be part-time or weekend-based but serve different functions within customer service and success strategies.

Will AI replace CSM?

AI cannot fully replace Customer Success Managers (CSMs), as their role involves building relationships, understanding customer needs, and providing personalized support that requires emotional intelligence and human judgment. AI tools can assist CSMs by automating routine tasks and providing data insights, but the core responsibilities of managing customer success remain human-centric. CSMs who develop skills in data analysis, communication, and technology will continue to be valuable in the evolving customer service landscape.
More about Weekend Customer Success Manager jobs
What cities are hiring for Weekend Customer Success Manager jobs? Cities with the most Weekend Customer Success Manager job openings:
What are the most commonly searched types of Weekend Customer Success jobs? The most popular types of Weekend Customer Success jobs are:
What states have the most Weekend Customer Success Manager jobs? States with the most job openings for Weekend Customer Success Manager jobs include:
Infographic showing various Weekend Customer Success Manager job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

Clarivate

Ann Arbor, MI โ€ข On-site

Full-time

Posted 17 days ago


Job description

We are looking for a Customer Success Manager to join our Customer Success Team in Ann Arbor or Philadelphia (hybrid). This is an amazing opportunity to work with innovative library software solutions used by public library systems. The team consists of Customer Success professionals across North America and reports to the Manager, Customer Success. We have a strong focus on customer strategy, retention, and product adoption, and we would love to speak with you if you have experience within library systems and customer relationship management environments.
About You - experience, education, skills, and accomplishments
  • Bachelor's degree or equivalent, relevant work experience
  • Minimum 5 years of experience managing customer relationships and driving retention within public or academic library systems
  • At least 2+ years of experience using CRM systems in a customer-facing environment

It would be great if you also have . . .
  • Master's degree in library science (MLS)
  • Experience working with library software systems
  • Experience working with customer feedback, insights, and success planning
  • Ability to manage multiple customer accounts simultaneously

What will you be doing in this role?
  • Build and maintain strong, long-term relationships with customer stakeholders
  • Drive customer retention, satisfaction, and loyalty through proactive engagement
  • Gather and analyze customer feedback to improve service delivery
  • Identify risks to customer success and implement mitigation strategies
  • Collaborate cross-functionally to ensure seamless customer experience
  • Support growth by expanding customer adoption of products and services

Product you will be supporting
You will support innovative library software solutions used by public institutions. These platforms are critical to helping libraries manage resources, improve access to information, and deliver value to their communities. This requires understanding customer goals and ensuring the software aligns with their strategic plans.
About the Team
Our Customer Success team works with library systems across North America, providing strategic guidance and support to ensure maximum value from our products. Each Customer Success Manager serves as one of the primary points of contact, managing a portfolio of customers.
The team partners closely with Account Managers and other internal stakeholders to proactively address challenges, improve customer outcomes, and drive long-term success. Regular customer engagement includes quarterly business reviews, ongoing communication, and strategic planning.
Hours of Work
This is a full-time, hybrid position working Monday-Friday, 8:00 AM-5:00 PM EST. Occasional travel may be required
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.