Plano, TX · On-site
$60K - $70K/yr
Customer Success Manager (CSM) Department: Customer Success Reports to: Head of CSM Location: Plano, TX About Amazing Life Amazing Life equips churches with content and technology that helps kids ...
Plano, TX · On-site
$60K - $70K/yr
Customer Success Manager (CSM) Department: Customer Success Reports to: Head of CSM Location: Plano, TX About Amazing Life Amazing Life equips churches with content and technology that helps kids ...
$95K - $110K/yr
Customer Success Manager @ Tilt Tilt (check us out here) is looking for a Customer Success Manager to join our team and help us scale our business by ensuring we turn every customer into a raving fan.
$95K - $110K/yr
Customer Success Manager @ Tilt Tilt (check us out here) is looking for a Customer Success Manager to join our team and help us scale our business by ensuring we turn every customer into a raving fan.
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
Customer Success Manager Our client is a fast-growing, tech-driven company in the Bay Area looking for a Customer Success Manager who is passionate about building relationships, improving customer ...
Customer Success Manager Our client is a fast-growing, tech-driven company in the Bay Area looking for a Customer Success Manager who is passionate about building relationships, improving customer ...
Lead the Way as a Customer Success Manager! Are you passionate about helping customers, building strong relationships, and turning great service into long-term retention and growth? Join ECAM as a ...
Lead the Way as a Customer Success Manager! Are you passionate about helping customers, building strong relationships, and turning great service into long-term retention and growth? Join ECAM as a ...
Lead the Way as a Customer Success Manager! Are you passionate about helping customers, building strong relationships, and turning great service into long-term retention and growth? Join ECAM as a ...
Lead the Way as a Customer Success Manager! Are you passionate about helping customers, building strong relationships, and turning great service into long-term retention and growth? Join ECAM as a ...
Customer Success Manager What if the enterprise had complete control over the browser? What would it mean for security, for productivity, for work itself? Introducing Island, the Enterprise Browser ...
Customer Success Manager What if the enterprise had complete control over the browser? What would it mean for security, for productivity, for work itself? Introducing Island, the Enterprise Browser ...
Spring, TX · On-site
$65K - $80K/yr
Customer Success Manager - intelliSPEC About the Role We're looking for a Customer Success Manager to own and grow relationships with our small to mid‑market customers. In this role, you'll drive ...
Spring, TX · On-site
$65K - $80K/yr
Customer Success Manager - intelliSPEC About the Role We're looking for a Customer Success Manager to own and grow relationships with our small to mid‑market customers. In this role, you'll drive ...
Los Angeles, CA · Hybrid
$100K - $120K/yr
In the Customer Success role, you will be managing a variety of named accounts across our global customer base. You will be responsible for driving adoption and outcomes leading to renewals ...
Los Angeles, CA · Hybrid
$100K - $120K/yr
In the Customer Success role, you will be managing a variety of named accounts across our global customer base. You will be responsible for driving adoption and outcomes leading to renewals ...
New York, NY · Hybrid
The Customer Success Manager will work closely with a set of strategic law firm clients, guiding them from initial onboarding through early adoption and into longer-term value realization. This role ...
New York, NY · Hybrid
The Customer Success Manager will work closely with a set of strategic law firm clients, guiding them from initial onboarding through early adoption and into longer-term value realization. This role ...
Customer Success Manager About Sync1 Systems Sync1 Systems is a CUSO based in Austin, TX focused on delivering top-tier service through our Loan Origination System. We partner with credit unions ...
Customer Success Manager About Sync1 Systems Sync1 Systems is a CUSO based in Austin, TX focused on delivering top-tier service through our Loan Origination System. We partner with credit unions ...
THE ROLE As a Customer Success Manager, you will be responsible for owning post-sale customer relationships end-to-end, from onboarding through ongoing account management, renewals, and expansion ...
Quick apply
THE ROLE As a Customer Success Manager, you will be responsible for owning post-sale customer relationships end-to-end, from onboarding through ongoing account management, renewals, and expansion ...
New Orleans, LA · On-site +1
The Customer Success Manager will join the Customer Success team in executing SchoolMint's Customer Success and Partnership Development strategies in order to meet customer needs, increase customer ...
New Orleans, LA · On-site +1
The Customer Success Manager will join the Customer Success team in executing SchoolMint's Customer Success and Partnership Development strategies in order to meet customer needs, increase customer ...
As the customer success manager, you will: * Work closely with prominent local & national retail businesses to provide on-boarding (and on-going) training and support. * Arrange for in-store ...
As the customer success manager, you will: * Work closely with prominent local & national retail businesses to provide on-boarding (and on-going) training and support. * Arrange for in-store ...
Denver, CO · On-site
$85K/yr
Your Mission As a Customer Success Manager, you'll make sure our customers are getting maximum value from Qwilr. You'll manage a dedicated portfolio of accounts and deliver superior service across ...
Denver, CO · On-site
$85K/yr
Your Mission As a Customer Success Manager, you'll make sure our customers are getting maximum value from Qwilr. You'll manage a dedicated portfolio of accounts and deliver superior service across ...
Manhattan, NY · On-site
$75K - $90K/yr
Role Overview We are looking for a Customer Success Manager to join our growing CS team and take ownership of a portfolio of sports and enterprise accounts. You will partner closely with our ...
Manhattan, NY · On-site
$75K - $90K/yr
Role Overview We are looking for a Customer Success Manager to join our growing CS team and take ownership of a portfolio of sports and enterprise accounts. You will partner closely with our ...
Customer Success Manager Role Summary We are looking for an individual who demonstrates strong commitment to proactive account management, maintains current revenue streams, consistently develops the ...
Customer Success Manager Role Summary We are looking for an individual who demonstrates strong commitment to proactive account management, maintains current revenue streams, consistently develops the ...
Boston, MA · Remote
$70K - $80K/yr
If so, Level Data invites you to join our team as a Customer Success Manager. We're on a mission to empower educators with trustworthy data, allowing educational leaders to focus on what truly ...
Boston, MA · Remote
$70K - $80K/yr
If so, Level Data invites you to join our team as a Customer Success Manager. We're on a mission to empower educators with trustworthy data, allowing educational leaders to focus on what truly ...
Customer Success Manager - San Francisco, California Job#16791011 Join a fast-growing real estate marketplace startup based in northern California, delivering innovative solutions for landlords and ...
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Customer Success Manager - San Francisco, California Job#16791011 Join a fast-growing real estate marketplace startup based in northern California, delivering innovative solutions for landlords and ...
Dublin, OH · Hybrid
The Customer Success Manager (CSM) is a key role that drives growth and customer success within the base of current customers. The primary duty of the Customer Success Manager is to promote customer ...
Dublin, OH · Hybrid
The Customer Success Manager (CSM) is a key role that drives growth and customer success within the base of current customers. The primary duty of the Customer Success Manager is to promote customer ...
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
| Aspect | Weekend Customer Success Manager | Part-Time Customer Support Specialist |
|---|---|---|
| Credentials | Customer success certifications, relevant experience | Basic customer service skills, sometimes certifications |
| Work Environment | Client-facing, strategic engagement, remote or office | Support center, call center, or remote |
| Employer & Industry | Tech, SaaS, subscription services | Retail, telecom, e-commerce |
| Search & Comparison Intent | Customer success roles, client retention | Customer support, troubleshooting |
The Weekend Customer Success Manager focuses on building long-term client relationships and ensuring customer retention, often requiring strategic skills and industry-specific certifications. In contrast, the Part-Time Customer Support Specialist handles day-to-day customer inquiries and troubleshooting. Both roles may be part-time or weekend-based but serve different functions within customer service and success strategies.
$60K - $70K/yr
Full-time
Posted 10 days ago
Department: Customer Success
Reports to: Head of CSM
Location: Plano, TX
About Amazing LifeAmazing Life equips churches with content and technology that helps kids grow in their faith. We operate like a world-class business while serving a mission that matters deeply. Our team is thoughtful, driven, and committed to excellence—not just outcomes, but how we get there.
Customer Success plays a critical role in ensuring our church partners are thriving, supported, and growing in value from Amazing Life.
Role OverviewThe Customer Success Manager (CSM) is responsible for the health and retention of a defined book of church partners. This role focuses on product adoption, and proactive risk management to drive strong Net Revenue Retention (NRR).
While CSMs do not carry a traditional sales quota, they are directly accountable for renewal outcomes, churn prevention, and surfacing expansion opportunities through trusted partnership and consultative engagement.
Core ResponsibilitiesCustomer Health & RetentionOwn the overall health of assigned church accounts, proactively identifying risks and opportunities
Drive strong renewal outcomes through planning, relationship management, and value reinforcement
Monitor usage, engagement, and qualitative signals to prevent churn and contraction
Maintain accurate customer data, notes, and forecasting in internal systems
Strategic Customer EngagementLead structured Business Reviews that align church goals with Amazing Life solutions
Coach churches on best practices, adoption strategies, and ministry outcomes
Act as a strategic partner—not just support—helping leaders make confident decisions
Expansion Opportunity CreationIdentify and surface upsell opportunities based on customer needs and usage patterns
Partner closely with Account Managers by scheduling AM-led calls where expansion may be appropriate
Cross-Functional CollaborationPartner with Content, Product, Sales, and Marketing to advocate for customer needs
Share feedback and insights that improve the product and customer experience
Participate in team planning, retrospectives, and process improvements
Success MetricsVariable compensation is tied exclusively to NRR performance and proportional to the size of the assigned book of business.
What Success Looks LikeChurches feel supported, confident, and well-served
Renewal conversations are proactive, not reactive
Risks are identified early and addressed thoughtfully
Expansion opportunities surface through trust and value
Internal teams see the CSM as organized, prepared, and reliable
Qualifications
Required2+ years in Customer Success, Account Management, or a related customer-facing role
Experience managing a book of recurring-revenue customers
Strong communication and relationship-building skills
Ability to manage multiple accounts, priorities, and deadlines
Comfort working with data, ARR concepts, and performance metrics
PreferredExperience working with churches, nonprofits, SaaS, or subscription businesses
Familiarity with NRR, renewals, and retention strategy
Background in consultative or advisory customer roles
Why Join Amazing LifeMission-driven work with real impact
Clear expectations and measurable success
Thoughtful compensation aligned to outcomes
A team that values growth, mastery, and excellence
Space to do meaningful work with people who care
