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Weekend Customer Success Manager Jobs in Nevada (NOW HIRING)

Aristocrat

Customer Success Manager

Las Vegas, NV · On-site

Customer Success Manager At Aristocrat, we believe in crafting world-class gaming experiences that bring happiness and excitement to our players. As a Customer Success Manager, you will play a ...

Wolters Kluwer

Customer Success Manager

Las Vegas, NV · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Las Vegas, NV · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Las Vegas, NV · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Cleo

Customer Success Manager

Carson City, NV · On-site

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts across the full customer lifecycle, from implementation handoff through renewal and expansion

iCIMS

Senior Manager, Customer Success

Carson City, NV · On-site

This role leads Customer Success Managers, Technical Success Managers, or other customer-facing roles within the Customer Success function, while fostering consistency, operational excellence, and ...

Robert Half

Customer Success Specialist

Reno, NV · On-site

$18 - $20/hr

We are looking for a Customer Success Specialist to join a growing apparel brand in Reno, Nevada in ... This role blends customer support, order management, wholesale account assistance, and close ...

2K

Customer Success Associate

Las Vegas, NV · On-site

Efficiently manage and process a continuous, high-volume queue of incoming player reports regarding ... Reliable and flexible to work scheduled shifts, including weekends and holidays. * Excellent ...

Figure

Customer Success Associate

Reno, NV · On-site

$71K/yr

Customer Success Associate Reno, NV Figure (NASDAQ: FIGR) is transforming capital markets through ... manages applicant data. California Residents, please review our California Employee and General ...

Keystone CPAs LLC

Client Success Manager

Reno, NV · On-site

Comfort working every day in practice-management, workflow, CRM, and document-management systems ... success managers. If you expect this person to push Managers, manage deadlines firmwide, deal ...

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All JobsCustomer Success JobsWeekend Customer Success Manager JobsWeekend Customer Success Manager Jobs in Nevada

Weekend Customer Success Manager information

What is the difference between Weekend Customer Success Manager vs Part-Time Customer Support Specialist?

AspectWeekend Customer Success ManagerPart-Time Customer Support Specialist
CredentialsCustomer success certifications, relevant experienceBasic customer service skills, sometimes certifications
Work EnvironmentClient-facing, strategic engagement, remote or officeSupport center, call center, or remote
Employer & IndustryTech, SaaS, subscription servicesRetail, telecom, e-commerce
Search & Comparison IntentCustomer success roles, client retentionCustomer support, troubleshooting

The Weekend Customer Success Manager focuses on building long-term client relationships and ensuring customer retention, often requiring strategic skills and industry-specific certifications. In contrast, the Part-Time Customer Support Specialist handles day-to-day customer inquiries and troubleshooting. Both roles may be part-time or weekend-based but serve different functions within customer service and success strategies.

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For Weekend Customer Success Manager jobs in Nevada, the most frequently searched job titles are:

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Cities in Nevada with the most Weekend Customer Success Manager job openings:

Weekend Customer Success Manager jobs near you

Customer Success Manager

Las Vegas, NV • On-site

Aristocrat
See more jobs at Aristocratexternal

Other

Posted 6 days ago

Job description

Customer Success Manager

At Aristocrat, we believe in crafting world-class gaming experiences that bring happiness and excitement to our players. As a Customer Success Manager, you will play a pivotal role in ensuring our customers' happiness and success with our products. You'll have the opportunity to work with a dynamic team, dedicated to innovation and customer-centric solutions. This role is perfect for someone who is ambitious, enjoys building relationships, and thrives in a fast-paced environment. Join us in our mission to deliver outstanding customer experiences and be part of a company that values talent, collaboration, and excellence!

What You'll Do
  • Support customer onboarding, product implementation, and user enablement activities.
  • Serve as the primary point of contact for assigned customers, conduct regular onsite and virtual customer meetings; respond to routine customer inquiries regarding product functionality and guidelines.
  • Maintain accurate customer records, meeting notes, and follow-up actions within company systems.
  • Support onsite customer projects in collaboration with Project Management.
  • Monitor customer usage data and find opportunities to improve product adoption and customer outcomes.
  • Provide product expertise and mentorship to customers and internal collaborators.
  • Partner with internal teams to address customer needs and support customer retention efforts.
  • Gather customer feedback and communicate improvement opportunities to Product teams.
  • Ensure customer deliverables, commitments, and success plans are completed and communicated to leadership.
  • Advance critical customer issues and coordinate resolution efforts across internal teams.
  • Serve as a liaison with the Aristocrat Support Center to coordinate issue resolution.
  • Monitor industry trends and incorporate guidelines into customer success strategies.
  • Perform other duties as assigned.
What We're Looking For
  • 4+ years of experience in a customer-facing role, preferably in customer success or support.
  • Previous Casino/Gaming Systems Industry Experience is required.
  • Strong communication and interpersonal skills.
  • Proven ability to manage multiple tasks and priorities.
  • Experience with CRM systems and customer data management.
  • Ability to travel up to 70%, including occasional international travel.
  • A proactive approach to problem-solving and keen attention to detail.
  • Ability to work both independently and collaboratively in a fast-paced environment.
  • Strong analytical abilities with the capability to analyze customer usage data.
  • A passion for gaming and a dedication to improving customer experiences.
  • A Bachelor's degree in a related field or equivalent experience is preferred but not required.

Apply