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Customer Success Associate Remote Jobs in Nevada

Avero

Customer Success Manager

Las Vegas, NV · Remote

$68K - $74K/yr

Fully remote role for candidates located in the Las Vegas area. WHAT YOU'LL DO * Manage a growing portfolio of customers in your territory. * Assist in developing and evolving the Customer Success ...

Avero

Customer Success Manager

Las Vegas, NV · On-site +1

$68K - $74K/yr

Fully remote role for candidates located in the Las Vegas area. WHAT YOU'LL DO * Manage a growing portfolio of customers in your territory. * Assist in developing and evolving the Customer Success ...

Datavant

Customer Success Manager

Carson City, NV · Remote

This person will report directly to the Director of Customer Success. As a CSM, you will manage a ... Experience working with remote/distributed teams (preferred). What We Offer: * Comprehensive health ...

Cleo

Customer Success Manager

Carson City, NV · Remote

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts across the full customer lifecycle, from implementation handoff through renewal and expansion

Axon

Sr. Customer Success Manager

Las Vegas, NV · On-site +1

$86K - $138K/yr

Remote from Utah, Montana or Nevada Reports to: SR. Manager, Customer Success Travel : 30% * Engage with your customers through regular calls, business reviews and daily needs * Monitor and manage ...

Axon

Sr. Customer Success Manager

Las Vegas, NV · Remote

$86K - $138K/yr

Remote from Utah, Montana or Nevada Reports to: SR. Manager, Customer Success Travel : 30% * Engage with your customers through regular calls, business reviews and daily needs * Monitor and manage ...

Ridgeline

Senior Customer Success Manager

Reno, NV · On-site +1

As a Senior Customer Success Manager, you will play a critical role in supporting a portfolio of mid-enterprise and larger investment and wealth management customers. In this role, you will help ...

InsCipher

Tax Associate

Las Vegas, NV · Remote

$21 - $26/hr

At InsCipher, our commitment to our customers is what drives us. Ours is a culture of innovation ... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ...

InsCipher

Tax Associate

Henderson, NV · Remote

$21 - $26/hr

At InsCipher, our commitment to our customers is what drives us. Ours is a culture of innovation ... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ...

InsCipher

Tax Associate

Sparks, NV · Remote

$21 - $26/hr

At InsCipher, our commitment to our customers is what drives us. Ours is a culture of innovation ... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Remote JobsCustomer Success Associate Remote Jobs in Nevada

Customer Success Associate Remote information

See Nevada salary details

$18.8K

$54K

$94.7K

How much do customer success associate remote jobs pay per year?

As of Jun 10, 2026, the average yearly pay for customer success associate remote in Nevada is $53,961.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $66,700.00 per year, depending on experience, location, and employer.

What is a Customer Success Associate (Remote)?

A Customer Success Associate (Remote) is a professional who works from a remote location to help customers achieve their goals with a company's products or services. Their responsibilities often include onboarding new clients, providing support, addressing customer concerns, and ensuring satisfaction to promote retention and loyalty. They act as a bridge between the customer and the company, helping to solve problems and providing guidance. Effective communication and problem-solving skills are essential in this role. Working remotely allows greater flexibility but also requires strong self-motivation and time management.

What is the difference between Customer Success Associate Remote vs Customer Support Specialist?

AspectCustomer Success Associate RemoteCustomer Support Specialist
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling technical issues and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentRemote, collaborative with sales and success teamsRemote or on-site, technical support teams
Common CertificationsCustomer success or account management certificationsTechnical support or IT certifications

While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.

How does a Customer Success Associate working remotely typically collaborate with other teams to resolve client issues?

As a remote Customer Success Associate, collaboration with teams such as Sales, Product, and Support is often conducted through digital communication tools like Slack, Zoom, or project management platforms. You’ll regularly coordinate with these departments to gather information, escalate technical issues, and ensure customer concerns are thoroughly addressed. Effective communication and timely follow-ups are essential, as remote work relies heavily on clear documentation and proactive updates. Building strong virtual relationships with colleagues helps streamline the resolution process and enhances the overall customer experience.

What are the key skills and qualifications needed to thrive as a Customer Success Associate (Remote), and why are they important?

To thrive as a Customer Success Associate (Remote), you need strong problem-solving abilities, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot, as well as proficiency in communication and support platforms, is typically required. Outstanding interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure customers receive effective support and build loyalty, driving retention and satisfaction in a virtual environment.
What are popular job titles related to Customer Success Associate Remote jobs in Nevada? For Customer Success Associate Remote jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate Remote jobs in Nevada look for? The top searched job categories for Customer Success Associate Remote jobs in Nevada are:
What cities in Nevada are hiring for Customer Success Associate Remote jobs? Cities in Nevada with the most Customer Success Associate Remote job openings:
Customer Success Associate Remote jobs near you
Customer Success Manager

Customer Success Manager

Avero

Las Vegas, NV • Remote

$68K - $74K/yr

Other

Medical, Dental, Vision, Life, Retirement

Posted 7 days ago

Job description

Created by hospitality operators for hospitality operators, Avero is the trusted technology partner for the hospitality industry. We empower 40,000+ hospitality professionals with the answers they need to transform their businesses and their lives, getting them out of the back office and into the kitchen with their staff, onto the floor with their guests, and at home with their families.
 
POSITION OVERVIEW
Avero is looking for a proactive Customer Success Manager with proven experience in an evolving hospitality SaaS industry company. We are looking for a results-driven candidate to engage, retain and enable Avero's customers to achieve their desired outcomes. Reporting to the Global Account Manager, this role will provide an unsurpassed level of service to our customers and assist in creating the Customer Success function at Avero. You will be the key contact to a portfolio of customers within your territory, assisting with onboarding and through their time using the Avero platform. Additionally, you will identify opportunities for the sales team to up-sell new products to your customers. This role is a heavily relationship-focused position. We are looking for a people person, who has high energy, is passionate and committed to providing a great service.
 
You may be required to work outside of normal operating hours on occasion due to the global nature of our business.
 
Fully remote role for candidates located in the Las Vegas area.
WHAT YOU'LL DO
  • Manage a growing portfolio of customers in your territory.
  • Assist in developing and evolving the Customer Success department.
  • Help collect and analyze customer success metrics and data, including all-important NPS, customer testimonials, and references.
  • Work with the Global Account Manager(s) and Account Manger(s) to engage with customers with relation to their Account Plan and Customer/Account Journey
  • Over-see the on-boarding pipeline ensuring your customers are on track to go live by proactively offering advice, guidance, and support.
  • Execute targeted customer engagements based on Customer/Account Journey stage and specific customer Account Plan.
  • Serve as an Avero expert and ensure strong product adoption across all partners and relevant stakeholders at all levels.
  • Build and manage successful relationships with key partners and generate cross-sell introductions for the sales team - deleted users, AOU's, etc
  • Provide insights to partners to ensure that they get the most out of Avero, ensuring our partners are meeting their objectives with the aim of helping grow our customer base.
  • Work collaboratively with the Product and Technology teams to troubleshoot customer issues and help influence our roadmap. 
WHO YOU ARE
  • You are enthusiastic about customer success; seeks to achieve extraordinary results through tenacious and creative problem solving.
  • You have a passion and love for all things restaurants, hotels & resorts
  • You are collaborative, solution-oriented, results-oriented and exercise good judgement in prioritizing workload.
  • Assertive but empathetic in nature; able to drive customers toward strategic goals through a combination of persuasion and rapport.
  • Energized by connecting and building value driven, strategic relationships with enterprise customers.
  • Thrives in fast based, team centric atmosphere and is adaptable in nature; has exceptional multi-tasking abilities and organization skills and the ability to work autonomously.
  • You are collaborative and able to operate effectively with your teammates to drive a positive customer experience.
  • You are analytical and data-driven, with a focus on a business metrics and proactively identifying trends.
WHAT YOU'LL NEED
  • 2+ years of experience in customer facing roles, preferably in the hospitality SaaS company industry.
  • Knowledge of the hospitality industry preferred, vertical specialization a plus (Hotels, Restaurants, and Casinos)
  • The ability to build relationships at all organizational levels.
  • Excellent listening and presentation skills with experience presenting to C-Level and technology leaders.
  • Knowledge of the Avero platform, Salesforce/CRM and internal processes and the ability to work with internal partners to drive forward projects a plus.
WHY YOU'LL LOVE WORKING HERE
  • Competitive compensation, coupled with an emphasis on work/life balance.
  • Employer-sponsored benefits package including Health, Dental and Vision insurance.
  • We are a remote employer!
  • Health Savings Account with contributions from Avero quarterly!
  • Medical and Dependent Care Flexible Spending Accounts
  • Company Paid Disability, Life Insurance and AD&D
  • Commuter Benefits (for those in NYC!)
  • 401k and Company Match
  • Parental Leave
  • ClassPass Discounts
  • Equity in the company - all employees have a stake in our growth!
$68,000 - $74,000 a year
SALARY RANGE: $68,000 to $74,000 with Bonus potential
Disclaimers
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
 
For Colorado* based candidates - The range of our base salary cash compensation for this role for candidates living in Colorado is between $65,000 and $72,000. Final offers are determined using multiple factors including experience and level of expertise. We also offer a full robust benefits package. Because Avero's base compensation is driven by location, we will be happy to discuss a salary range for other locations during the interview process. 
 
Please note that we are only able to hire permanent residents (green card holders) or U.S. citizens at this time.
 
Avero is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. If this role would make you excited to come to work every day, please apply! We look forward to connecting.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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About Avero

Sourced by ZipRecruiter

In 1997, while working as the CFO of an NYC restaurant group, Avero founder Damian Mogavero, was frustrated with his management team’s inability to answer basic questions about the restaurants’ performance. He wanted a better way to extract the data already being collected by the POS and to enable operators to use it to make better, faster, and more profitable decisions. In 2002, Avero was born. Today, Avero has offices in Dallas, Las Vegas, Boulder, and NYC and is used by over 43,000 operators in 75 countries. And we always stay true to our mission: innovating technology to empower hospitality operators with the answers they need to transform their businesses and their lives.

Industry

Traveler accommodation

Company size

51 - 200 Employees

Headquarters location

New York, NY, US

Year founded

1999

Social media

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