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Remote Customer Success Jobs in Nevada (NOW HIRING)

Exostar

Customer Success Manager

Carson City, NV · On-site +1

$250K/yr

Customer Success Manager The Customer Success Manager (CSM) is a key member of Exostar's Go-To ... Herndon, VA, Cincinnati, OH- Hybrid (3x/week) Remote Locations: NC, GA, TX, NJ, PA, IL, DC, MD, OH ...

Avero

Customer Success Manager

Las Vegas, NV · Remote

$68K - $74K/yr

Fully remote role for candidates located in the Las Vegas area. WHAT YOU'LL DO * Manage a growing portfolio of customers in your territory. * Assist in developing and evolving the Customer Success ...

Avero

Customer Success Manager

Las Vegas, NV · On-site +1

$68K - $74K/yr

Fully remote role for candidates located in the Las Vegas area. WHAT YOU'LL DO * Manage a growing portfolio of customers in your territory. * Assist in developing and evolving the Customer Success ...

Datavant

Customer Success Manager

Carson City, NV · Remote

This person will report directly to the Director of Customer Success. As a CSM, you will manage a ... Experience working with remote/distributed teams (preferred). What We Offer: * Comprehensive health ...

New

Cleo

Customer Success Manager

Carson City, NV · Remote

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts across the full customer lifecycle, from implementation handoff through renewal and expansion

New

Ridgeline

Senior Customer Success Manager

Reno, NV · On-site +1

As a Senior Customer Success Manager, you will play a critical role in supporting a portfolio of mid-enterprise and larger investment and wealth management customers. In this role, you will help ...

Liveops

Remote Customer Service Representative

Sparks, NV · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Reno, NV · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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Remote Customer Success information

See Nevada salary details

$33.1K

$84.6K

$142.6K

How much do remote customer success jobs pay per year?

As of May 28, 2026, the average yearly pay for remote customer success in Nevada is $84,585.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,600.00 and $100,800.00 per year, depending on experience, location, and employer.

What is a Remote Customer Success job?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Customer Success position, and why are they important?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are some typical challenges faced by Remote Customer Success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.
More about Remote Customer Success jobs
What are the most commonly searched types of Customer Success jobs in Nevada? The most popular types of Customer Success jobs in Nevada are:
What are popular job titles related to Remote Customer Success jobs in Nevada? For Remote Customer Success jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success jobs in Nevada look for? The top searched job categories for Remote Customer Success jobs in Nevada are:
What cities in Nevada are hiring for Remote Customer Success jobs? Cities in Nevada with the most Remote Customer Success job openings:
Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Nevada as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $84,585 per year, or $40.7 per hour.
Customer Success Manager

Customer Success Manager

Exostar

Carson City, NV • On-site, Remote

$250K/yr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Customer Success Manager

The Customer Success Manager (CSM) is a key member of Exostar's Go-To-Market team. In this role, you will partner closely with customers to deliver outstanding experiences, ensure they realize maximum value from the Exostar platform, and help them operationalize our products within their business.

The CSM collaborates with the Head of Customer Success, as well as leaders across Sales, Solutions Consulting, Onboarding, Professional Services, Product, Support, and Operations. You will be a visible contributor to the Go-To-Market team, bringing urgency, passion, and customer advocacy to every interaction.

Your day if you join us:

  • Partner with assigned customer accounts to ensure they achieve value from Exostar solutions—supporting renewal and expansion opportunities.
  • Develop and maintain a deep understanding of customers' operational processes to guide usage of Exostar products and identify expansion opportunities.
  • Manage, prioritize, and drive resolution of open customer items by coordinating with internal Exostar stakeholders, providing proactive updates throughout.
  • Lead regular operational reviews with customers, discussing support tickets, case metrics, and ongoing performance.
  • Collaborate with services delivery teams to ensure successful execution of service engagements and extended support contracts for assigned accounts.
  • Mentor and train junior Customer Success team members as needed.
  • Support the development and implementation of systems and tools that provide performance metrics and insights into Customer Success effectiveness.

You are a great fit for this role if you:

  • 5+ years of experience in Customer Success or similar customer-facing role
  • Proven experience managing and closing renewal portfolios of $3M+ annually
  • Demonstrated experience generating and closing $250K+ expansion opportunities
  • Strong problem-solving mindset with a commitment to seeing issues through to resolution
  • Passion for helping customers achieve success
  • Strong executive presence and ability to engage customers at all levels
  • Ability to influence through persuasion, negotiation, and consensus building
  • Exceptional attention to detail
  • Strong understanding of the Cybersecurity Maturity Model Certification (CMMC) framework, including CMMC 2.0 requirements and assessment processes.
  • Familiarity with related cybersecurity and compliance standards such as NIST 800-171, FedRAMP, or DFARS 252.204-7012.
  • Experience supporting customers through compliance readiness, audits, assessments, remediation planning, or certification initiatives.

Exostar's cloud-based platforms serve the Aerospace & Defense, Life Sciences, Healthcare, and other highly regulated industries by enabling secure collaboration, information sharing, and compliance. We build trusted communities and deliver insights that help organizations mitigate risk and operate more efficiently.

What we offer:

  • A culture focused on employee growth, including internal promotions and educational assistance
  • A fun, engaging workplace with social and community-building activities
  • Comprehensive benefits and flexible time off plans

Location: Herndon, VA, Cincinnati, OH- Hybrid (3x/week)

Remote Locations: NC, GA, TX, NJ, PA, IL, DC, MD, OH, FL, SC, VA, CO, IN, WA, NV, CA, MA

Exostar is an Equal Employment Employer. The company provides equal employment opportunities to all applicants without regard to race, color, religion, sex, national origin, age, marital status, disability status or genetic information. Exostar is committed to providing equal employment opportunities for all persons in all facets of employment including recruiting, hiring, compensation, promotion, training, benefits, transfers and working conditions.

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