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Weekend Customer Success Manager Jobs in Florida

Customer Success Manager

Orlando, FL · On-site

$15K - $25K/mo

Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies ...

Customer Success Manager (Hybrid - Tampa, FL) 2 Days - Onsite Base: $100K + 20% Bonus Do you own outcomes-not just relationships? Are you tired of being reactive instead of strategic? Want to drive ...

Customer Success Manager (CSM) We are looking for a highly motivated and mission-driven Customer Success Manager (CSM) to join our U.S. Public Sector team. In this role, you will manage strategic ...

Job Title Customer Success Manager External Job Title: Customer Success Manager Position: Permanent, Hybrid Location: Maitland, FL About the Business: The Customer Success Manager (CSM) is ...

Customer Success Manager Responsibilities for the Customer Success Manager * Owns the health, satisfaction, and engagement of the assigned Customer accounts, utilizing and improving upon current ...

As a Customer Success Manager, you will play a crucial role in ensuring our clients receive the best possible experience with our products and services. In this role, you will be responsible for ...

Customer Success Manager Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

The Customer Success Manager (CSM) is responsible for managing small & medium customer(s) & empowering them to unlock the most value of Amadeus solutions for higher return on their investment and ...

The Customer Success Manager (CSM) is responsible for managing small & medium customer(s) & empowering them to unlock the most value of Amadeus solutions for higher return on their investment and ...

Responsibilities for the Customer Success Manager * Owns the health, satisfaction, and engagement of the assigned Customer accounts, utilizing and improving upon current methodology to deliver ...

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Weekend Customer Success Manager information

What is the difference between Weekend Customer Success Manager vs Part-Time Customer Support Specialist?

AspectWeekend Customer Success ManagerPart-Time Customer Support Specialist
CredentialsCustomer success certifications, relevant experienceBasic customer service skills, sometimes certifications
Work EnvironmentClient-facing, strategic engagement, remote or officeSupport center, call center, or remote
Employer & IndustryTech, SaaS, subscription servicesRetail, telecom, e-commerce
Search & Comparison IntentCustomer success roles, client retentionCustomer support, troubleshooting

The Weekend Customer Success Manager focuses on building long-term client relationships and ensuring customer retention, often requiring strategic skills and industry-specific certifications. In contrast, the Part-Time Customer Support Specialist handles day-to-day customer inquiries and troubleshooting. Both roles may be part-time or weekend-based but serve different functions within customer service and success strategies.

What are popular job titles related to Weekend Customer Success Manager jobs in Florida?

For Weekend Customer Success Manager jobs in Florida, the most frequently searched job titles are:

What cities in Florida are hiring for Weekend Customer Success Manager jobs?

Cities in Florida with the most Weekend Customer Success Manager job openings:

Infographic showing various Weekend Customer Success Manager job openings in Florida as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Customer Success Manager

Captivea USA

Orlando, FL • On-site

$15K - $25K/mo

Other

Re-posted yesterday


Job description

Customer Success Manager

Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies transform their operations by implementing Odoo ERP—the most complete all-in-one business management platform. As our US client base expands, we are seeking a proactive Customer Success Manager to own post-go-live relationships, retention, renewal strategy, support coordination, and expansion readiness.

Mission

As a Customer Success Manager at Captivea, your mission is to ensure the long-term success and satisfaction of clients after they go live on Odoo. You will build strategic relationships with customers, oversee renewal cycles, manage support escalations, and identify opportunities for solution optimization and future expansion.

Your work ensures clients remain healthy, supported, and positioned for continued growth with Odoo and Captivea.

What You Will Do

Own client relationships post implementation.

Manage renewals & retention.

Coordinate support & issue resolution.

Identify & influence expansion.

Who We Are Looking For

Experience- 2–5 years in customer success, account management, support management, or similar client-facing roles. Experience in SaaS, ERP, consulting, or software implementation environments is a strong plus.

Mindset- Empathetic, structured, and relationship-driven. Strong communicator capable of executive-level conversations. Proactive problem-solver who can manage customer needs before they escalate. Organized, reliable, and comfortable owning multiple accounts in parallel.

Huge Plus- Experience with Odoo, NetSuite, SAP, Microsoft Dynamics, or other ERP platforms. Technical or functional understanding of business processes (finance, operations, supply chain, etc.).

Compensation

Base Salary: $70,000 – $85,000 Variable Compensation: $15,000 – $25,000 On-Target Earnings (OTE): $90,000 – $110,000

Success Metrics

You will be measured by: - Renewal execution (timeliness and accuracy). - Client retention rate. - Support margin (efficiency of support utilization). - Expansion pipeline creation

Office address

CAPTIVEA USA 4031 Avalon Park East Boulevard Orlando, FL 32828

What We Offer

Stimulating and dynamic work environment

Work with a passionate and dedicated team

Training and support throughout the employee's career

SEND YOUR APPLICATION!