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Weekend Customer Service Representative Jobs in Puerto Rico

Customer Service Associate

Caguas, PR · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Lead Customer Service Advisor

Isabela, PR · On-site

$17.01 - $21.60/hr

Under the direction of the Store Manager of Service, assists in various aspects of customer care ... Weekends. Physical Demands/Work Environment The physical demands described here are representative ...

Lead Customer Service Advisor

Isabela, PR · On-site

$17.01 - $21.60/hr

Under the direction of the Store Manager of Service, assists in various aspects of customer care ... Weekends. Physical Demands/Work Environment The physical demands described here are representative ...

PR

$17.50/hr

Deliver Exceptional Customer Service: Create positive and memorable experiences for travelers ... Open availability and flexibility ability to work various shifts including weekends and holidays.

Cust Care Rep I

Aguadilla, PR · On-site

$14.25 - $19.50/hr

Cust Care Rep I Customer Care Representative I Location : This role requires associates to work ... Researches and analyzes data to address operational challenges and customer service issues.

PR · On-site

$11.25/hr

The Administrative Representative will provide a high level of customer service by assisting both internal and external customers primarily via the phone, in addition to administrative support. The ...

PR · On-site

$11.25/hr

The Administrative Representative will provide a high level of customer service by assisting both internal and external customers primarily via the phone, in addition to administrative support. The ...

PR

$11/hr

Responsibilities What do I do as a Guest Service Representatives? As our newest team member will be ... Ability to smile, acknowledges, greet and extend a warm welcome to each customer. * Ability to ...

PR

$11/hr

Responsibilities What do I do as a Guest Service Representatives? As our newest team member will be ... Ability to smile, acknowledges, greet and extend a warm welcome to each customer. * Ability to ...

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Weekend Customer Service Representative information

What is a Weekend Customer Service Representative job?

A Weekend Customer Service Representative assists customers with inquiries, complaints, and support needs during weekends. They typically communicate via phone, email, or chat to resolve issues efficiently. This role requires strong problem-solving skills, patience, and knowledge of company policies. It is ideal for individuals looking for part-time work with flexible weekend hours.

What are the key skills and qualifications needed to thrive in the Weekend Customer Service Representative position, and why are they important?

To thrive as a Weekend Customer Service Representative, you need strong communication skills, problem-solving ability, and experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, or ticketing platforms is typically expected. Excellent active listening, patience, and a calm demeanor help individuals excel when addressing customer concerns during high-demand weekend shifts. These skills ensure efficient issue resolution and create a positive customer experience, which is crucial for building brand loyalty and maintaining operational success outside typical business hours.

What does a typical weekend shift look like for a Weekend Customer Service Representative?

As a Weekend Customer Service Representative, your shifts will often involve responding to customer inquiries via phone, email, or chat during high-traffic hours when many businesses see increased customer activity. You’ll handle a range of issues, from product support to order concerns, often as part of a small team or occasionally working independently, depending on the company. These shifts may be fast-paced, requiring you to multitask and prioritize customer needs effectively. Working weekends can also provide valuable experience in handling urgent issues and sometimes offers premium pay or flexible scheduling options. This role is ideal for those who enjoy helping people and want to gain further experience in customer service outside of a traditional weekday schedule.
What are the most commonly searched types of Customer Service Representative jobs in Puerto Rico? The most popular types of Customer Service Representative jobs in Puerto Rico are:
What are popular job titles related to Weekend Customer Service Representative jobs in Puerto Rico? For Weekend Customer Service Representative jobs in Puerto Rico, the most frequently searched job titles are:
What cities in Puerto Rico are hiring for Weekend Customer Service Representative jobs? Cities in Puerto Rico with the most Weekend Customer Service Representative job openings:
Customer Service Associate

Customer Service Associate

Walgreens

Caguas, PR • On-site

$15 - $17.50/hr

Part-time

Posted 4 days ago


Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,088 frontline employees who took The Breakroom Quiz

87th of 97 rated pharmacies


Job description

Job Description
  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Implements Company asset protection procedures to identify and minimize profit loss.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Attends training and completes PPLs requested by Manager or assigned by corporate.

External Basic Qualifications
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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