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Customer Service Representative Geico Jobs in Puerto Rico

Adecco

PR

$13 - $13.50/hr

Join our team as a Customer Service Representative with United Healthcare in San Juan, PR, and be part of a dynamic call center environment dedicated to making a difference in members' and providers ...

Insight Communications

PR · On-site

$27K - $29K/yr

Monday to Sunday, rotating shifts Extent No extent General purpose The customer service representative will act as a link, providing information about the services or product and will channel any ...

Insight Communications

PR · On-site

$27K - $29K/yr

Monday to Sunday, rotating shifts Extent No extent General purpose The customer service representative will act as a link, providing information about the services or product and will channel any ...

Telemedik

PR · On-site

$12.50 - $15.75/hr

Join Our Team as a Healthcare Customer Service Representative! Are you passionate about helping people and delivering exceptional customer service? We are looking for dedicated professionals to join ...

Telemedik

PR · On-site

$12.50 - $15.75/hr

Join Our Team as a Healthcare Customer Service Representative! Are you passionate about helping people and delivering exceptional customer service? We are looking for dedicated professionals to join ...

Telemedik

PR · On-site

$15.50 - $19.50/hr

Join Our Team as a Healthcare Customer Service Representative! Are you passionate about helping people and delivering exceptional customer service? We are looking for dedicated professionals to join ...

Telemedik

PR · On-site

$15.50 - $19.50/hr

Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...

Telemedik

PR · On-site

$15.50 - $19.50/hr

Join Our Team as a Healthcare Customer Service Representative! Are you passionate about helping people and delivering exceptional customer service? We are looking for dedicated professionals to join ...

Telemedik

PR · On-site

$12.50 - $15.75/hr

Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...

Telemedik

PR · On-site

$15.50 - $19.50/hr

Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...

Telemedik

PR · On-site

$15.50 - $19.50/hr

Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...

Telemedik

PR · On-site

$12.50 - $15.75/hr

Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...

Telemedik

PR · On-site

$12.50 - $15.75/hr

Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...

Telemedik

PR · On-site

$12.50 - $15.75/hr

Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...

Telemedik

PR · On-site

$15.50 - $19.50/hr

Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...

3500 Square LLC

PR · On-site

$13.25 - $16.75/hr

Customer Service Representative (Bilingual - English/Spanish) | Arecibo, Puerto Rico Clearance Requirement: Must successfully pass a federal background check with fingerprinting Work Authorization: U.

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All JobsCustomer Service Representative Geico JobsCustomer Service Representative Geico Jobs in Puerto Rico

Customer Service Representative Geico information

Is it hard to get hired at GEICO?

Getting hired as a Customer Service Representative at GEICO involves a competitive application process that includes submitting an online application, passing assessments, and completing interviews. Candidates typically need good communication skills, customer service experience, and sometimes insurance knowledge or certifications. The hiring process can vary in length depending on the volume of applicants and the specific location.

What does a customer service rep do at GEICO?

A customer service representative at GEICO handles customer inquiries, provides policy information, processes claims, and assists with billing and account management. They use communication skills and company tools to resolve issues and ensure customer satisfaction in a fast-paced environment.

What are some of the common challenges faced by Customer Service Representatives at Geico, and how can they be managed effectively?

Customer Service Representatives at Geico often handle a high volume of calls from customers with a variety of concerns, ranging from billing inquiries to claims and policy changes. Managing stress and staying organized are essential, as representatives must provide quick, accurate information while maintaining a friendly demeanor. Building strong communication and active listening skills helps in de-escalating difficult situations and ensuring customer satisfaction. Geico offers comprehensive training and ongoing support to help representatives navigate these challenges and succeed in their roles.

What is the difference between Customer Service Representative Geico vs Insurance Agent?

AspectCustomer Service Representative GeicoInsurance Agent
CredentialsHigh school diploma; licensing varies by stateHigh school diploma; required licensing and certifications
Work EnvironmentCall centers, office settings, remote optionsOffice, in-person, or remote; client-facing
Employer & IndustryInsurance companies, primarily auto and property insuranceInsurance agencies, brokers, and companies
Job FocusHandling customer inquiries, policy info, claims supportSelling policies, advising clients, policy management

While both roles involve working within the insurance industry, Customer Service Representatives Geico primarily handle customer inquiries and support, whereas Insurance Agents focus on selling policies and advising clients. Both roles require licensing and customer service skills, but their daily tasks and responsibilities differ significantly.

What are Customer Service Representatives at GEICO?

Customer Service Representatives at GEICO are professionals who assist customers with their insurance needs, including answering questions, processing policy changes, and resolving concerns. They serve as the first point of contact for GEICO policyholders, providing information about insurance products, billing, and claims. Their goal is to deliver excellent customer service, ensure customer satisfaction, and help clients understand their coverage options. These representatives typically work in call centers or remotely, handling phone, email, or chat inquiries. They are trained to handle a variety of customer situations with empathy and professionalism.

Is working at GEICO worth it?

Working as a Customer Service Representative at GEICO offers competitive pay, benefits, and opportunities for advancement. The role typically involves handling customer inquiries, using company-specific tools, and working in a fast-paced environment, which can provide valuable experience in insurance and customer service fields.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at GEICO, and why are they important?

To thrive as a Customer Service Representative at GEICO, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes insurance licensing is beneficial. Patience, empathy, and active listening help you handle diverse customer needs and resolve issues effectively. These skills are crucial for delivering excellent customer experiences and supporting GEICO's reputation for reliable service.

Is GEICO customer service work from home?

GEICO customer service representatives can work from home, especially after the shift to remote work during the COVID-19 pandemic. The company offers remote positions that typically require a computer, internet connection, and training to handle customer inquiries effectively.
What are popular job titles related to Customer Service Representative Geico jobs in Puerto Rico? For Customer Service Representative Geico jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Customer Service Representative Geico jobs in Puerto Rico look for? The top searched job categories for Customer Service Representative Geico jobs in Puerto Rico are:
Customer Service Representative Geico jobs near you
Infographic showing various Customer Service Representative Geico job openings in Puerto Rico as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.
Customer Service Representative

Customer Service Representative

Adecco

PR

$13 - $13.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 hours ago

Job description

Join our team as a Customer Service Representative with United Healthcare in San Juan, PR, and be part of a dynamic call center environment dedicated to making a difference in members' and providers' lives. We are hiring immediately with competitive pay starting at $13.00 - $13.50 per hour, depending on experience, plus the potential for overtime.

Key Responsibilities:

  • Deliver exceptional phone support to members and healthcare providers, ensuring their needs are understood and addressed effectively.

  • Accurately document all interactions and relevant information in computer systems.

  • Research complex issues across multiple databases to provide informed solutions.

  • Collaborate with support teams to resolve escalated problems swiftly and efficiently.

  • Assist customers in navigating UnitedHealth Group websites, empowering them to become more self-sufficient.

  • Contact healthcare providers on behalf of customers to schedule appointments or connect them with internal specialists as needed.

Qualifications & Skills:

  • High School Diploma or GED required.

  • Prior healthcare experience preferred but not mandatory.

  • Data entry experience is a plus.

  • Knowledge of medical or health insurance industry terminology is advantageous.

  • Minimum of 1 year of customer service experience in problem-solving environments or in an office setting using phone and computer as primary tools.

  • Proficiency in Windows PC navigation and comfortable working across multiple systems.

  • Bilingual Spanish/English proficiency is required to serve our diverse community effectively.

What We Offer:

  • Weekly pay with starting wages between $13.00 and $13.50 per hour, based on experience.

  • Comprehensive benefits including medical, dental, vision, and 401(k) options to support your well-being and future.

  • Opportunities for career growth and development within a leading healthcare organization.

Take the next step in your career—click "Apply Now" to be considered for this rewarding Customer Service Representative role in San Juan, PR. Join us and help make healthcare more accessible and personalized for everyone!


Pay Details: $13.00 to $13.50 per hour
Benefit offerings available for our associates include short-term disability and additional voluntary benefits including medical, dental, vision, life insurance, commuter benefits and a 401K plan.
Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave and Vacation Leave or any other paid leave required by Federal, State, or local law where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance