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Customer Service Representative Geico Jobs in Puerto Rico

Enterprise Holdings

PR · On-site

$12/hr

The Seasonal (90 days)Customer Assistance Representative Sr (CAR Sr)($12.00/hr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face ...

Enterprise Holdings

PR · On-site

$12/hr

The Seasonal (90 days)Customer Assistance Representative Sr (CAR Sr)($12.00/hr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face ...

Enterprise Holdings

PR

$12/hr

TheSeasonal (90 days)Customer Assistance Representative Sr (CAR Sr)($12.00/hr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face ...

Culligan Quench

$13.25 - $18/hr

En Quality Water Service & Distribution Corp. d/b/a Culligan (Culligan), es nuestra mision ... El Customer Care Representative sera responsable de manejar nuestros clientes internos y externos ...

Merck & Co.

$13.50 - $18.50/hr

The HIV Customer Representative demonstrates professionalism and leadership by modeling the ... Identifies and selects programs/services available in the library of our "resources" to address ...

FastSigns

Inside Sales /Customer Service

Guaynabo, PR · On-site

$12 - $14/hr

FASTSIGNS #440101 in Guaynabo, PR is looking for a driven and personable B2B Sales & Customer Service Representative to join our team! In this role, you'll be the face of our brand , building lasting ...

Abbott

Associate Customer Service

Arecibo, PR · On-site

$12.50 - $17.25/hr

Perform pro- active follow - up calls to sales representatives / complaints to obtain implant ... Associate degree preferred. * 2+ years of experience in a customer service or data entry in health ...

Perez Hermanos

Customer Service Red Mango

Cayey, PR · On-site

$10.50 - $11.50/hr

Customer Service - Red Mango Café Department: Operations / Customer ServicePosition: Customer ServiceReports To: Supervisor / Store ManagerClassification: Non-ExemptWork Location: Red Mango Café ...

Jet Aviation

Customer Service Agent

Carolina, PR · On-site

$13.50 - $18.25/hr

Position Summary As a Customer Service Agent, you'll be the friendly face passengers and crew rely ... Represent Jet Aviation professionally with industry groups, regulatory bodies, and the General ...

Jet Aviation

Customer Service Agent

Carolina, PR

$14 - $15/hr

Minimum Requirements * 1-2 years of experience in an FBO or customer service-related field ... Represent Jet Aviation professionally with industry groups, regulatory bodies, and the General ...

Tetra Tech

Customer Service Specialist

Ponce, PR · On-site

$15 - $17/hr

As a Customer Service Specialist, you will provide professional call center support for ... The base salary rate represents the low and high end of the compensation scale for this role.

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Showing results 21-40

All JobsCustomer Service Representative Geico JobsCustomer Service Representative Geico Jobs in Puerto Rico

Customer Service Representative Geico information

What is a customer service representative at GEICO?

Customer Service Representatives at GEICO are professionals who assist customers with their insurance needs, including answering questions, processing policy changes, and resolving concerns. They serve as the first point of contact for GEICO policyholders, providing information about insurance products, billing, and claims. Their goal is to deliver excellent customer service, ensure customer satisfaction, and help clients understand their coverage options. These representatives typically work in call centers or remotely, handling phone, email, or chat inquiries. They are trained to handle a variety of customer situations with empathy and professionalism.

What skills and qualifications are needed to thrive as a customer service representative at GEICO?

To thrive as a Customer Service Representative at GEICO, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes insurance licensing is beneficial. Patience, empathy, and active listening help you handle diverse customer needs and resolve issues effectively. These skills are crucial for delivering excellent customer experiences and supporting GEICO's reputation for reliable service.

What are common challenges faced by customer service representatives at GEICO, and how can they be managed effectively?

Customer Service Representatives at Geico often handle a high volume of calls from customers with a variety of concerns, ranging from billing inquiries to claims and policy changes. Managing stress and staying organized are essential, as representatives must provide quick, accurate information while maintaining a friendly demeanor. Building strong communication and active listening skills helps in de-escalating difficult situations and ensuring customer satisfaction. Geico offers comprehensive training and ongoing support to help representatives navigate these challenges and succeed in their roles.

What is the difference between Customer Service Representative Geico vs Insurance Agent?

AspectCustomer Service Representative GeicoInsurance Agent
CredentialsHigh school diploma; licensing varies by stateHigh school diploma; required licensing and certifications
Work EnvironmentCall centers, office settings, remote optionsOffice, in-person, or remote; client-facing
Employer & IndustryInsurance companies, primarily auto and property insuranceInsurance agencies, brokers, and companies
Job FocusHandling customer inquiries, policy info, claims supportSelling policies, advising clients, policy management

While both roles involve working within the insurance industry, Customer Service Representatives Geico primarily handle customer inquiries and support, whereas Insurance Agents focus on selling policies and advising clients. Both roles require licensing and customer service skills, but their daily tasks and responsibilities differ significantly.

Do Geico customer service representatives work from home?

Geico customer service representatives often have the option to work remotely, especially after the shift to remote work during the COVID-19 pandemic. Many roles involve using computer systems and communication tools like phone and chat platforms, with some positions offering full-time remote work and others requiring in-office presence depending on the company's policies and the specific role.

What are popular job titles related to Customer Service Representative Geico jobs in Puerto Rico?

For Customer Service Representative Geico jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Customer Service Representative Geico jobs in Puerto Rico look for?

The top searched job categories for Customer Service Representative Geico jobs in Puerto Rico are:

Customer Service Representative Geico jobs near you
Infographic showing various Customer Service Representative Geico job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Bilingual Customer Service Representative

Oriental Bank

Bayamon, PR • On-site

$14 - $17.50/hr

Full-time

Re-posted 21 hours ago

Job description

Are you passionate about customer service? Join our Team, we have several Associate, Retail Channels (Call Center) opportunities to serve our customers while providing a best-in-class customer experience and building loyalty. You may work from our Contact Center in Minillas (Bayamon, PR).
The Associate, Retail Channels (Call Center), provides prompt, courteous, efficient, and best-in-class customer experience with precision and accuracy adhering to existing, operational, and security practices and procedures established.

MAJOR DUTIES & RESPONSIBILITIES:

  • Delivers a unique customer experience utilizing effective questioning and active listening skills to anticipate and determine customer needs ensuring a high level of satisfaction in adherence to established policies and procedures.
  • Educate customers on digital channel solutions and self-service applications available for their accounts.
  • Receives and channels a variety of customer inquiries through our call center to provide service, support, and provide expert advice regarding our products including referring customers to other divisions.
  • Ensures and promotes that all transactions and inquiries are managed within our compliance and regulatory standards.
  • Promotes and provides information on the bank's products, services, and channels. Identifies cross-selling opportunities and refers the customer to the appropriate sales team member.
  • Receives, records, and channels claims, and inquiries from customers or potential customers and provides applicable guidance.
  • Documents calls and service inquiries in existing bank systems and applications.
  • Escalates and refers customer matters to next-level management or appropriate operational areas.
  • Consistently provides the customer with a high level of quality service.
  • Provides support and services to internal customers and colleagues as required.
  • Performs other duties as assigned.

EDUCATION AND EXPERIENCE:

  • Associate or Bachelor's degree in Business Administration or related field required.
  • One (1) year of customer service, call center, or sales experience required. Retail environment preferred. An equivalent combination of education and experience may be considered.
  • Excellent customer service, interpersonal, problem-solving, and documentation skills are required both verbal and written.
  • Requires good telephone etiquette, listening, and communication skills.
  • Understanding of banking or financial products and services preferred.
  • Detail oriented and able to manage multiple priorities required.
  • Computer proficiency is required. Knowledge of MS Office and other business applications required.
  • Bilingual (English and Spanish required).
  • Availability to work any day of the week based on the established hours of operations, plus flexibility to work overtime according to business needs is required.

WORK AUTHORIZATION & ELEGIBILITY:

  • Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
  • Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.

Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)

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