$13 - $13.50/hr
Join our team as a Customer Service Representative with United Healthcare in San Juan, PR, and be part of a dynamic call center environment dedicated to making a difference in members' and providers ...
Quick apply
PR · On-site
$27K - $29K/yr
... Contract In house Shift hours: 40 weekly Operating: Monday to Sunday, rotating shifts Extent No extent General purpose The customer service representative will act as a link, providing information ...
Quick apply
PR · On-site
$27K - $29K/yr
... Contract In house Shift hours: 40 weekly Operating: Monday to Sunday, rotating shifts Extent No extent General purpose The customer service representative will act as a link, providing information ...
PR · On-site
$27K - $29K/yr
... Contract In house Shift hours: 40 weekly Operating: Monday to Sunday, rotating shifts Extent No extent General purpose The customer service representative will act as a link, providing information ...
Quick apply
PR · On-site
$27K - $29K/yr
... Contract In house Shift hours: 40 weekly Operating: Monday to Sunday, rotating shifts Extent No extent General purpose The customer service representative will act as a link, providing information ...
Customer Service Representative
Guaynabo, PR · On-site
$15 - $18/hr
Customer service focused. * Proven experience with listening and eliciting information effectively. * Demonstrated excellent verbal and written communications skills. * Strong PC skills including ...
Quick apply
Customer Service Representative
Guaynabo, PR · On-site
$15 - $18/hr
Customer service focused. * Proven experience with listening and eliciting information effectively. * Demonstrated excellent verbal and written communications skills. * Strong PC skills including ...
Customer Service Representative
San Juan, PR · On-site
$15.75 - $21.25/hr
A company that listens, invests in you, and celebrates wins together About the Role We are seeking Customer Service Professionals (Pros) to provide real-time Video Chat support to customers shopping ...
Customer Service Representative
San Juan, PR · On-site
$15.75 - $21.25/hr
A company that listens, invests in you, and celebrates wins together About the Role We are seeking Customer Service Professionals (Pros) to provide real-time Video Chat support to customers shopping ...
PR · On-site
$12.50 - $15.75/hr
Join Our Team as a Healthcare Customer Service Representative! Are you passionate about helping people and delivering exceptional customer service? We are looking for dedicated professionals to join ...
Quick apply
PR · On-site
Join Our Team as a Healthcare Customer Service Representative! Are you passionate about helping people and delivering exceptional customer service? We are looking for dedicated professionals to join ...
Quick apply
PR · On-site
$15.50 - $19.50/hr
Join Our Team as a Healthcare Customer Service Representative! Are you passionate about helping people and delivering exceptional customer service? We are looking for dedicated professionals to join ...
Quick apply
PR · On-site
$15.50 - $19.50/hr
Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...
Quick apply
PR · On-site
$15.50 - $19.50/hr
Join Our Team as a Healthcare Customer Service Representative! Are you passionate about helping people and delivering exceptional customer service? We are looking for dedicated professionals to join ...
Quick apply
PR · On-site
$12.50 - $15.75/hr
Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...
Quick apply
PR · On-site
$15.50 - $19.50/hr
Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...
Quick apply
PR · On-site
$15.50 - $19.50/hr
Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...
Quick apply
PR · On-site
$12.50 - $15.75/hr
Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...
Quick apply
PR · On-site
$12.50 - $15.75/hr
Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...
Quick apply
PR · On-site
$12.50 - $15.75/hr
Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...
Quick apply
PR · On-site
$15.50 - $19.50/hr
Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...
Quick apply
PR · On-site
$13.25 - $16.75/hr
Customer Service Representative (Bilingual - English/Spanish) | Arecibo, Puerto Rico Clearance Requirement: Must successfully pass a federal background check with fingerprinting Work Authorization: U.
Quick apply
PR · On-site
$13.25 - $16.75/hr
Customer Service Representative (Bilingual - English/Spanish) | Arecibo, Puerto Rico Clearance Requirement: Must successfully pass a federal background check with fingerprinting Work Authorization: U.
Bilingual Customer Service Representative
San Juan, PR · On-site
$15.25 - $19/hr
Are you passionate about customer service? Join our Team, we have several Associate, Retail Channels (Call Center) opportunities to serve our customers while providing a best-in-class customer ...
Bilingual Customer Service Representative
San Juan, PR · On-site
$15.25 - $19/hr
Are you passionate about customer service? Join our Team, we have several Associate, Retail Channels (Call Center) opportunities to serve our customers while providing a best-in-class customer ...
Bilingual Customer Service Representative
$15.25 - $19/hr
Are you passionate about customer service? Join our Team, we have several Associate, Retail Channels (Call Center) opportunities to serve our customers while providing a best-in-class customer ...
Bilingual Customer Service Representative
$15.25 - $19/hr
Are you passionate about customer service? Join our Team, we have several Associate, Retail Channels (Call Center) opportunities to serve our customers while providing a best-in-class customer ...
Contract Customer Service Representative information
What is a Contract Customer Service Representative?
A Contract Customer Service Representative is a professional who provides customer support services for a company on a contractual basis, rather than as a permanent or full-time employee. They typically handle customer inquiries, resolve issues, and support clients via phone, email, or chat. Contract representatives may work for a specific duration or project, and their terms are defined by a contract. This flexible arrangement allows companies to scale their customer service team as needed while offering representatives the opportunity to work with various organizations.
What is the difference between Contract Customer Service Representative vs Customer Service Associate?
| Aspect | Contract Customer Service Representative | Customer Service Associate |
|---|---|---|
| Credentials | Typically requires similar skills, often with some experience in customer support | Usually entry-level, with basic communication skills |
| Work Environment | Temporary or project-based, often remote or call center settings | Permanent, in-store or call center settings |
| Employer & Industry Usage | Used by companies hiring short-term or project-based support staff | Common in retail, telecom, and service industries |
| Search & Comparison Intent | Often compared for temporary roles or project-based work | More general, for ongoing customer support roles |
The main difference is that Contract Customer Service Representatives work on temporary or project-based assignments, often remotely, while Customer Service Associates typically hold permanent roles in retail or service environments. Both roles require strong communication skills, but the contract position may demand more flexibility and specific experience.
What are some typical challenges faced by Contract Customer Service Representatives, and how can they be effectively managed?
Contract Customer Service Representatives often face challenges such as quickly adapting to new company policies, systems, and workflows since their assignments may be short-term or vary between organizations. They may also need to handle fluctuating call volumes and rapidly learn about different products or services. To manage these challenges effectively, it's helpful to be proactive in seeking training and resources, maintain clear communication with supervisors, and stay organized to keep track of multiple tasks or customer inquiries. Building strong relationships with permanent team members can also provide valuable support and help ensure a smoother transition into each new workplace.
What are the key skills and qualifications needed to thrive as a Contract Customer Service Representative, and why are they important?
To thrive as a Contract Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and proficiency in common office software are typically required. Patience, professionalism, and adaptability help you effectively manage customer inquiries and resolve issues under changing circumstances. These skills ensure customer satisfaction, efficient service delivery, and the ability to represent a company positively during contract assignments.
What are the most commonly searched types of Customer Service Representative jobs in Puerto Rico? The most popular types of Customer Service Representative jobs in Puerto Rico are:
$13 - $13.50/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 29 days ago
Job description
Join our team as a Customer Service Representative with United Healthcare in San Juan, PR, and be part of a dynamic call center environment dedicated to making a difference in members' and providers' lives. We are hiring immediately with competitive pay starting at $13.00 - $13.50 per hour, depending on experience, plus the potential for overtime.
Key Responsibilities:
Deliver exceptional phone support to members and healthcare providers, ensuring their needs are understood and addressed effectively.
Accurately document all interactions and relevant information in computer systems.
Research complex issues across multiple databases to provide informed solutions.
Collaborate with support teams to resolve escalated problems swiftly and efficiently.
Assist customers in navigating UnitedHealth Group websites, empowering them to become more self-sufficient.
Contact healthcare providers on behalf of customers to schedule appointments or connect them with internal specialists as needed.
Qualifications & Skills:
High School Diploma or GED required.
Prior healthcare experience preferred but not mandatory.
Data entry experience is a plus.
Knowledge of medical or health insurance industry terminology is advantageous.
Minimum of 1 year of customer service experience in problem-solving environments or in an office setting using phone and computer as primary tools.
Proficiency in Windows PC navigation and comfortable working across multiple systems.
Bilingual Spanish/English proficiency is required to serve our diverse community effectively.
What We Offer:
Weekly pay with starting wages between $13.00 and $13.50 per hour, based on experience.
Comprehensive benefits including medical, dental, vision, and 401(k) options to support your well-being and future.
Opportunities for career growth and development within a leading healthcare organization.
Take the next step in your career—click "Apply Now" to be considered for this rewarding Customer Service Representative role in San Juan, PR. Join us and help make healthcare more accessible and personalized for everyone!
Pay Details: $13.00 to $13.50 per hour
Benefit offerings available for our associates include short-term disability and additional voluntary benefits including medical, dental, vision, life insurance, commuter benefits and a 401K plan.
Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave and Vacation Leave or any other paid leave required by Federal, State, or local law where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
About Adecco Group
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
10,000+ Employees
Headquarters location
Jacksonville, FL, US