$13 - $13.50/hr
Join our team as a Customer Service Representative with United Healthcare in San Juan, PR, and be part of a dynamic call center environment dedicated to making a difference in members' and providers ...
Quick apply
PR · On-site
$27K - $29K/yr
Monday to Sunday, rotating shifts Extent No extent General purpose The customer service representative will act as a link, providing information about the services or product and will channel any ...
Quick apply
PR · On-site
$27K - $29K/yr
Monday to Sunday, rotating shifts Extent No extent General purpose The customer service representative will act as a link, providing information about the services or product and will channel any ...
PR · On-site
$27K - $29K/yr
Monday to Sunday, rotating shifts Extent No extent General purpose The customer service representative will act as a link, providing information about the services or product and will channel any ...
Quick apply
PR · On-site
$27K - $29K/yr
Monday to Sunday, rotating shifts Extent No extent General purpose The customer service representative will act as a link, providing information about the services or product and will channel any ...
Customer Service Representative
Guaynabo, PR · On-site
$15 - $18/hr
Customer service focused. * Proven experience with listening and eliciting information effectively. * Demonstrated excellent verbal and written communications skills. * Strong PC skills including ...
Quick apply
Customer Service Representative
Guaynabo, PR · On-site
$15 - $18/hr
Customer service focused. * Proven experience with listening and eliciting information effectively. * Demonstrated excellent verbal and written communications skills. * Strong PC skills including ...
Customer Service Representative
San Juan, PR · On-site
$15.75 - $21.25/hr
A company that listens, invests in you, and celebrates wins together About the Role We are seeking Customer Service Professionals (Pros) to provide real-time Video Chat support to customers shopping ...
Customer Service Representative
San Juan, PR · On-site
$15.75 - $21.25/hr
A company that listens, invests in you, and celebrates wins together About the Role We are seeking Customer Service Professionals (Pros) to provide real-time Video Chat support to customers shopping ...
PR · On-site
$12.50 - $15.75/hr
Join Our Team as a Healthcare Customer Service Representative! Are you passionate about helping people and delivering exceptional customer service? We are looking for dedicated professionals to join ...
Quick apply
PR · On-site
$12.50 - $15.75/hr
Join Our Team as a Healthcare Customer Service Representative! Are you passionate about helping people and delivering exceptional customer service? We are looking for dedicated professionals to join ...
Quick apply
PR · On-site
$15.50 - $19.50/hr
Join Our Team as a Healthcare Customer Service Representative! Are you passionate about helping people and delivering exceptional customer service? We are looking for dedicated professionals to join ...
Quick apply
PR · On-site
$15.50 - $19.50/hr
Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...
Quick apply
PR · On-site
$15.50 - $19.50/hr
Join Our Team as a Healthcare Customer Service Representative! Are you passionate about helping people and delivering exceptional customer service? We are looking for dedicated professionals to join ...
Quick apply
PR · On-site
$12.50 - $15.75/hr
Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...
Quick apply
PR · On-site
$15.50 - $19.50/hr
Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...
Quick apply
PR · On-site
$15.50 - $19.50/hr
Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...
Quick apply
PR · On-site
$12.50 - $15.75/hr
Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...
Quick apply
PR · On-site
$12.50 - $15.75/hr
Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...
Quick apply
PR · On-site
$12.50 - $15.75/hr
Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...
Quick apply
PR · On-site
$15.50 - $19.50/hr
Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...
Quick apply
PR · On-site
$13.25 - $16.75/hr
Customer Service Representative (Bilingual - English/Spanish) | Arecibo, Puerto Rico Clearance Requirement: Must successfully pass a federal background check with fingerprinting Work Authorization: U.
Quick apply
PR · On-site
$13.25 - $16.75/hr
Customer Service Representative (Bilingual - English/Spanish) | Arecibo, Puerto Rico Clearance Requirement: Must successfully pass a federal background check with fingerprinting Work Authorization: U.
Bilingual Customer Service Representative
San Juan, PR · On-site
$15.25 - $19/hr
Are you passionate about customer service? Join our Team, we have several Associate, Retail Channels (Call Center) opportunities to serve our customers while providing a best-in-class customer ...
Bilingual Customer Service Representative
San Juan, PR · On-site
$15.25 - $19/hr
Are you passionate about customer service? Join our Team, we have several Associate, Retail Channels (Call Center) opportunities to serve our customers while providing a best-in-class customer ...
Bilingual Customer Service Representative
$15.25 - $19/hr
Are you passionate about customer service? Join our Team, we have several Associate, Retail Channels (Call Center) opportunities to serve our customers while providing a best-in-class customer ...
Bilingual Customer Service Representative
$15.25 - $19/hr
Are you passionate about customer service? Join our Team, we have several Associate, Retail Channels (Call Center) opportunities to serve our customers while providing a best-in-class customer ...
Head Customer Service Representative information
What is the highest paying job in customer service?
The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Experience, which can offer salaries exceeding $100,000 annually. These roles typically require extensive experience, leadership skills, and a strong understanding of customer service strategies and tools.
What is the difference between Head Customer Service Representative vs Customer Service Supervisor?
| Aspect | Head Customer Service Representative | Customer Service Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops strategies, manages key accounts | Supervises daily team operations, handles escalations, trains staff |
| Required Credentials | Customer service experience, leadership skills, sometimes a degree in business or related field | Customer service experience, leadership skills, often a related degree |
| Work Environment | Strategic planning, high-level meetings, cross-department collaboration | Team management, direct customer interactions, shift supervision |
The Head Customer Service Representative focuses on strategic leadership and managing key accounts, while the Customer Service Supervisor handles daily team supervision and customer interactions. Both roles require customer service experience and leadership skills, but the Head role is more strategic and less involved in direct customer contact.
What is the 10/5/3 rule in customer service?
The 10/5/3 rule in customer service refers to response time standards where representatives aim to acknowledge a customer within 10 seconds, respond to inquiries within 5 minutes, and resolve issues within 3 hours or days, depending on the context. For a Head Customer Service Representative, understanding these benchmarks helps ensure timely and effective service delivery, which is critical for maintaining customer satisfaction and loyalty.
What jobs pay 4000 a week without a degree?
A Head Customer Service Representative typically earns less than $4,000 weekly, but some high-level or specialized roles in sales, real estate, or certain sales management positions can reach or exceed that amount without requiring a degree. These roles often rely on experience, sales skills, and performance-based commissions or bonuses. High earnings in such jobs usually depend on individual performance and industry demand.
What is the highest position in customer service?
The highest position in customer service is typically the Customer Service Director or Vice President of Customer Service, responsible for overseeing the entire customer service department, setting strategic goals, and ensuring customer satisfaction. These roles often require extensive experience, leadership skills, and knowledge of customer service tools and processes.
What are the most commonly searched types of Customer Service Representative jobs in Puerto Rico? The most popular types of Customer Service Representative jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Head Customer Service Representative jobs? Cities in Puerto Rico with the most Head Customer Service Representative job openings:
$13 - $13.50/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 29 days ago
Job description
Join our team as a Customer Service Representative with United Healthcare in San Juan, PR, and be part of a dynamic call center environment dedicated to making a difference in members' and providers' lives. We are hiring immediately with competitive pay starting at $13.00 - $13.50 per hour, depending on experience, plus the potential for overtime.
Key Responsibilities:
Deliver exceptional phone support to members and healthcare providers, ensuring their needs are understood and addressed effectively.
Accurately document all interactions and relevant information in computer systems.
Research complex issues across multiple databases to provide informed solutions.
Collaborate with support teams to resolve escalated problems swiftly and efficiently.
Assist customers in navigating UnitedHealth Group websites, empowering them to become more self-sufficient.
Contact healthcare providers on behalf of customers to schedule appointments or connect them with internal specialists as needed.
Qualifications & Skills:
High School Diploma or GED required.
Prior healthcare experience preferred but not mandatory.
Data entry experience is a plus.
Knowledge of medical or health insurance industry terminology is advantageous.
Minimum of 1 year of customer service experience in problem-solving environments or in an office setting using phone and computer as primary tools.
Proficiency in Windows PC navigation and comfortable working across multiple systems.
Bilingual Spanish/English proficiency is required to serve our diverse community effectively.
What We Offer:
Weekly pay with starting wages between $13.00 and $13.50 per hour, based on experience.
Comprehensive benefits including medical, dental, vision, and 401(k) options to support your well-being and future.
Opportunities for career growth and development within a leading healthcare organization.
Take the next step in your career—click "Apply Now" to be considered for this rewarding Customer Service Representative role in San Juan, PR. Join us and help make healthcare more accessible and personalized for everyone!
Pay Details: $13.00 to $13.50 per hour
Benefit offerings available for our associates include short-term disability and additional voluntary benefits including medical, dental, vision, life insurance, commuter benefits and a 401K plan.
Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave and Vacation Leave or any other paid leave required by Federal, State, or local law where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
About Adecco Group
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
10,000+ Employees
Headquarters location
Jacksonville, FL, US