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Weekend Customer Service Representative Jobs in Puerto Rico

Telemedik

PR · On-site

$16 - $21.75/hr

We are looking for dedicated professionals to join our team as Customer Service Representatives ... Availability to work rotating shifts (Monday through Sunday, including weekends and holidays)

Telemedik

PR · On-site

$13 - $17.50/hr

We are looking for dedicated professionals to join our team as Customer Service Representatives ... Availability to work rotating shifts (Monday through Sunday, including weekends and holidays)

Telemedik

PR · On-site

$13 - $17.50/hr

We are looking for dedicated professionals to join our team as Customer Service Representatives ... Availability to work rotating shifts (Monday through Sunday, including weekends and holidays)

Telemedik

PR · On-site

$16 - $21.75/hr

We are looking for dedicated professionals to join our team as Customer Service Representatives ... Availability to work rotating shifts (Monday through Sunday, including weekends and holidays)

Adecco

PR · On-site

$13 - $13.50/hr

As a Customer Service Representative, you will provide phone support to address the needs of members or providers, taking care to thoroughly understand the type of assistance required, ask ...

Firstsource

Customer Service Representative

Guaynabo, PR · On-site

$16 - $21.75/hr

Job Summary The Bilingual Customer Service Representative responsible for providing exceptional ... Available to work fixed schedule (Monday to Friday), holidays and weekends as needed Firstsource is ...

Firstsource

Customer Service Representative

Guaynabo, PR · On-site

$16 - $21.75/hr

Job Summary The Bilingual Customer Service Representative responsible for providing exceptional ... Available to work fixed schedule (Monday to Friday), holidays and weekends as needed Firstsource is ...

ASSERTUS LLC

PR · On-site

$11.50 - $12.50/hr

Customer Service Representative Full-time Hourly El Representante de Servicio al Cliente trabaja con los requerimientos de los clientes, de manera completa y oportuna. Aportando de manera permanente ...

Telemedik

PR · On-site

$15.50 - $19.50/hr

We are looking for committed professionals to join our team as Customer Service Representatives ... Availability to work rotating shifts (Monday through Sunday, including weekends and holidays)

Telemedik

PR · On-site

$12.50 - $15.75/hr

We are looking for committed professionals to join our team as Customer Service Representatives ... Availability to work rotating shifts (Monday through Sunday, including weekends and holidays)

Insight Communications

PR · On-site

$27K - $29K/yr

Monday to Sunday, rotating shifts Extent No extent General purpose The customer service representative will act as a link, providing information about the services or product and will channel any ...

Insight Communications

PR · On-site

$27K - $29K/yr

Monday to Sunday, rotating shifts Extent No extent General purpose The customer service representative will act as a link, providing information about the services or product and will channel any ...

ASSERTUS LLC

PR · On-site

$11.50 - $12.50/hr

El Representante de Servicio al Cliente (Help-Desk) trabaja ofreciendo apoyo a los clientes usuarios de las distintas plataformas que ofrece ASSERTUS, con el objetivo de superar las expectativas del ...

3500 Square LLC

PR · On-site

$13.25 - $16.75/hr

Customer Service Representative (Bilingual - English/Spanish) | Arecibo, Puerto Rico Clearance Requirement: Must successfully pass a federal background check with fingerprinting Work Authorization: U.

Enterprise Holdings

PR · On-site

$12/hr

... Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and ...

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All JobsWeekend Customer Service Representative JobsWeekend Customer Service Representative Jobs in Puerto Rico

Weekend Customer Service Representative information

What is a Weekend Customer Service Representative job?

A Weekend Customer Service Representative assists customers with inquiries, complaints, and support needs during weekends. They typically communicate via phone, email, or chat to resolve issues efficiently. This role requires strong problem-solving skills, patience, and knowledge of company policies. It is ideal for individuals looking for part-time work with flexible weekend hours.

What are the key skills and qualifications needed to thrive in the Weekend Customer Service Representative position, and why are they important?

To thrive as a Weekend Customer Service Representative, you need strong communication skills, problem-solving ability, and experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, or ticketing platforms is typically expected. Excellent active listening, patience, and a calm demeanor help individuals excel when addressing customer concerns during high-demand weekend shifts. These skills ensure efficient issue resolution and create a positive customer experience, which is crucial for building brand loyalty and maintaining operational success outside typical business hours.

What does a typical weekend shift look like for a Weekend Customer Service Representative?

As a Weekend Customer Service Representative, your shifts will often involve responding to customer inquiries via phone, email, or chat during high-traffic hours when many businesses see increased customer activity. You’ll handle a range of issues, from product support to order concerns, often as part of a small team or occasionally working independently, depending on the company. These shifts may be fast-paced, requiring you to multitask and prioritize customer needs effectively. Working weekends can also provide valuable experience in handling urgent issues and sometimes offers premium pay or flexible scheduling options. This role is ideal for those who enjoy helping people and want to gain further experience in customer service outside of a traditional weekday schedule.

What are the most commonly searched types of Customer Service Representative jobs in Puerto Rico? The most popular types of Customer Service Representative jobs in Puerto Rico are:
What are popular job titles related to Weekend Customer Service Representative jobs in Puerto Rico? For Weekend Customer Service Representative jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Service Representative jobs in Puerto Rico look for? The top searched job categories for Weekend Customer Service Representative jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Weekend Customer Service Representative jobs? Cities in Puerto Rico with the most Weekend Customer Service Representative job openings:
Weekend Customer Service Representative jobs near you

Customer Service Representative

Telemedik

PR • On-site

$16 - $21.75/hr

Full-time

Medical, Retirement, PTO

Posted 4 days ago

Job description

Join Our Team as a Health Services Representative!

Are you passionate about helping others and providing exceptional service? We are looking for dedicated professionals to join our team as Customer Service Representatives, playing a key role in the experience of our members and clients.

In this position, you will serve as the first point of contact, providing phone support, addressing members’ needs on the first interaction whenever possible, and ensuring a professional, empathetic, and efficient service experience.

Additionally, there are opportunities for development to support services for clients in the United States, allowing you to expand your professional experience in a dynamic and international environment.

Key Responsibilities

  • Answer member calls and provide clear information about their health plans.

  • Guide and educate members about coverages, benefits, and plan promotions (non-clinical topics).

  • Document inquiries, actions taken, and follow-ups, ensuring accuracy and compliance.

  • Escalate unresolved situations or complaints to supervisors or the appropriate departments.

  • Participate in outbound calls, Contact Center projects, and training programs.

  • Maintain confidentiality of information and comply with regulations such as HIPAA and internal policies.

Requirements

  • Minimum 1 year of Customer Service experience.

  • High school diploma required (college credits preferred).

  • Knowledge of computer applications and Microsoft Office.

  • Excellent verbal, written, and reading communication skills.

  • Bilingual (Spanish and English) preferred, especially for opportunities supporting services in the United States.

  • Strong customer service orientation, empathy, and proactive attitude.

  • Availability to work rotating shifts (Monday through Sunday, including weekends and holidays).

Benefits

  • Specialized training in customer service, regulations, and healthcare topics.

  • 24/7 Telemedicine service.

  • Free employee health and wellness programs.

  • Opportunities for professional growth and career development.

  • Paid leave.

  • Retirement plan.

  • The opportunity to positively impact the well-being of the population.

Location: On-site in Guaynabo or Mayaguez, Puerto Rico

Employment Type: Full-time or Part-time | Temporary or Regular (depending on available openings)

We are an Equal Employment Opportunity Employer (EEOC).