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Weekend Customer Service Representative Jobs in Puerto Rico

PR · On-site

$12/hr

The Seasonal (90 days)Customer Assistance Representative Sr (CAR Sr)($12.00/hr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face ...

PR

$12/hr

The Seasonal (90 days)Customer Assistance Representative Sr (CAR Sr)($12.00/hr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face ...

PR

$12/hr

TheSeasonal (90 days)Customer Assistance Representative Sr (CAR Sr)($12.00/hr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face ...

Oficial de BDC (CSR) - Servicios

Arecibo, PR · On-site

$13.25 - $17.25/hr

Cabrera Auto está en búsqueda de Oficial de BDC (CSR) - Servicios para nuestro equipo de trabajo. El candidato ideal debe tener experiencia en call center. El (la) Oficial de BDC Servicio es ...

PR · On-site

$19.76K - $20.28K/yr

Monday to Sunday, rotating shifts Extent No extent General purpose The customer service representative will act as a link, providing information about the services or product and will channel any ...

PR · On-site

$19.76K - $20.28K/yr

Monday to Sunday, rotating shifts Extent No extent General purpose The customer service representative will act as a link, providing information about the services or product and will channel any ...

Strong customer service skills. * Ability to work Days, Nights, Weekends, Holidays. Physical ... The characteristics described here are representative of those an employee encounters while ...

Strong customer service skills. * Ability to work Days, Nights, Weekends, Holidays. Physical ... The characteristics described here are representative of those an employee encounters while ...

Strong customer service skills. * Ability to work Days, Nights, Weekends, Holidays. Physical ... The characteristics described here are representative of those an employee encounters while ...

Strong customer service skills. * Ability to work Days, Nights, Weekends, Holidays. Physical ... The characteristics described here are representative of those an employee encounters while ...

Customer Service Associate

San Juan, PR · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Customer Service Associate

Coamo, PR · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Strong customer service skills. * Ability to work Days, Nights, Weekends, Holidays. Physical ... The characteristics described here are representative of those an employee encounters while ...

Customer Service Associate

Guaynabo, PR · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Customer Service Associate

Dorado, PR · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Strong customer service skills. * Ability to work Days, Nights, Weekends, Holidays. Physical ... The characteristics described here are representative of those an employee encounters while ...

Strong customer service skills. * Ability to work Days, Nights, Weekends, Holidays. Physical ... The characteristics described here are representative of those an employee encounters while ...

Customer Service Associate

Guaynabo, PR · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Customer Service Associate

Naguabo, PR · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Customer Service Associate

Corozal, PR · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

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Weekend Customer Service Representative information

What is a Weekend Customer Service Representative job?

A Weekend Customer Service Representative assists customers with inquiries, complaints, and support needs during weekends. They typically communicate via phone, email, or chat to resolve issues efficiently. This role requires strong problem-solving skills, patience, and knowledge of company policies. It is ideal for individuals looking for part-time work with flexible weekend hours.

What are the key skills and qualifications needed to thrive in the Weekend Customer Service Representative position, and why are they important?

To thrive as a Weekend Customer Service Representative, you need strong communication skills, problem-solving ability, and experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, or ticketing platforms is typically expected. Excellent active listening, patience, and a calm demeanor help individuals excel when addressing customer concerns during high-demand weekend shifts. These skills ensure efficient issue resolution and create a positive customer experience, which is crucial for building brand loyalty and maintaining operational success outside typical business hours.

What does a typical weekend shift look like for a Weekend Customer Service Representative?

As a Weekend Customer Service Representative, your shifts will often involve responding to customer inquiries via phone, email, or chat during high-traffic hours when many businesses see increased customer activity. You’ll handle a range of issues, from product support to order concerns, often as part of a small team or occasionally working independently, depending on the company. These shifts may be fast-paced, requiring you to multitask and prioritize customer needs effectively. Working weekends can also provide valuable experience in handling urgent issues and sometimes offers premium pay or flexible scheduling options. This role is ideal for those who enjoy helping people and want to gain further experience in customer service outside of a traditional weekday schedule.
What are the most commonly searched types of Customer Service Representative jobs in Puerto Rico? The most popular types of Customer Service Representative jobs in Puerto Rico are:
What are popular job titles related to Weekend Customer Service Representative jobs in Puerto Rico? For Weekend Customer Service Representative jobs in Puerto Rico, the most frequently searched job titles are:
What cities in Puerto Rico are hiring for Weekend Customer Service Representative jobs? Cities in Puerto Rico with the most Weekend Customer Service Representative job openings:
Customer Service Representative -San Juan International Airport

Customer Service Representative -San Juan International Airport

Enterprise Holdings

On-site

$12/hr

Full-time

Posted 23 days ago


Enterprise rating

6.9

Company rating: 6.9 out of 10

Based on 440 frontline employees who took The Breakroom Quiz

103rd of 139 rated vehicle equipment hire


Job description

Overview
Get on the fast track to a more rewarding career with Enterprise Rent-a Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multi-billion dollar industry leader that is rapidly expanding and growing. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. We are currently looking for great candidates to work as Seasonal Customer Assistance Representatives.
The Seasonal (90 days)Customer Assistance Representative Sr (CAR Sr)($12.00/hr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.
**This is an Seasonal-Full Time position at our San Juan International Airport branch**
Qualifications
- Must be at least 18 years old
- Must be bilingual (Spanish & English)
- High school diploma or GED equivalent required
- Must have a valid (not expired) Puerto Rico driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
- Experience in handling customer service functions preferred
- No drug or alcohol related conviction on driving record in the past 5 years
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Responsibilities
  • Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
  • Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
  • Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
  • Meet and greet customers in a friendly and timely manner
  • Provide directions and general assistance
  • Assist to assess condition of rental upon return
  • Process returns, check-ins and exit kiosk transactions
  • Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
  • Understand and communicate rental terms and conditions, vehicle features and other services
  • May sell optional protection products, upgrades, fuel options and other additional equipment
  • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
  • Clean vehicle interior and exterior by hand or by operating washing equipment when needed
  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
  • Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

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