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Weekend Customer Service Representative Jobs in Guaynabo, PR

If Customer Service Representative sounds like something you would be interested in, and you meet the qualifications listed below, apply now! Primary Responsibilities: Provides phone support to ...

If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify ...

Customer Service Associate

Bayamon, PR · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Customer Service Associate

Humacao, PR · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Customer Service Associate

San Juan, PR · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

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Weekend Customer Service Representative information

See Guaynabo, PR salary details

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$26

How much do weekend customer service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for weekend customer service representative in Guaynabo, PR is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.96 per hour, depending on experience, location, and employer.

What is a weekend customer service representative?

A Weekend Customer Service Representative assists customers with inquiries, complaints, and support needs during weekends. They typically communicate via phone, email, or chat to resolve issues efficiently. This role requires strong problem-solving skills, patience, and knowledge of company policies. It is ideal for individuals looking for part-time work with flexible weekend hours.

What does a typical weekend shift look like for a weekend customer service representative?

As a Weekend Customer Service Representative, your shifts will often involve responding to customer inquiries via phone, email, or chat during high-traffic hours when many businesses see increased customer activity. You’ll handle a range of issues, from product support to order concerns, often as part of a small team or occasionally working independently, depending on the company. These shifts may be fast-paced, requiring you to multitask and prioritize customer needs effectively. Working weekends can also provide valuable experience in handling urgent issues and sometimes offers premium pay or flexible scheduling options. This role is ideal for those who enjoy helping people and want to gain further experience in customer service outside of a traditional weekday schedule.

What are the key skills and qualifications needed to thrive in the weekend customer service representative position, and why are they important?

To thrive as a Weekend Customer Service Representative, you need strong communication skills, problem-solving ability, and experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, or ticketing platforms is typically expected. Excellent active listening, patience, and a calm demeanor help individuals excel when addressing customer concerns during high-demand weekend shifts. These skills ensure efficient issue resolution and create a positive customer experience, which is crucial for building brand loyalty and maintaining operational success outside typical business hours.

What are the most commonly searched types of Customer Service Representative jobs in Guaynabo, PR?

The most popular types of Customer Service Representative jobs in Guaynabo, PR are:

What are popular job titles related to Weekend Customer Service Representative jobs in Guaynabo, PR?

For Weekend Customer Service Representative jobs in Guaynabo, PR, the most frequently searched job titles are:

What cities near Guaynabo, PR are hiring for Weekend Customer Service Representative jobs?

Cities near Guaynabo, PR with the most Weekend Customer Service Representative job openings:

Infographic showing various Weekend Customer Service Representative job openings in Guaynabo, PR as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,143 per year, or $18.8 per hour.

Customer Service Representative

AspenView Technology Partners, Inc.

San Juan, PR • On-site

$15.75 - $21.25/hr

Full-time

Re-posted 25 days ago


Job description

Build the Future with AspenView Technology Partners
At AspenView, we are passionate about transforming the way organizations approach technology. We specialize in creating high-performing, nearshore IT teams to help North American clients innovate faster and more efficiently. As we continue to grow, we're looking for exceptional people to join our team and help drive impactful change across industries.
Why Join AspenView?
At AspenView, we're more than a nearshore IT partner-we're a people-first, purpose-driven company that believes great culture drives great outcomes. We're passionate about connecting talent and technology to deliver measurable value for clients-and meaningful career paths for our people.
Here's what you can expect:
  • Competitive base
  • Comprehensive benefits and wellness support
  • Flexible work model: hybrid, remote, or in-office
  • Real growth opportunities and leadership visibility
  • Inclusive, respectful culture that blends U.S. innovation with Colombian heart
  • A company that listens, invests in you, and celebrates wins together

About the Role
We are seeking Customer Service Professionals (Pros) to provide real-time Video Chat support to customers shopping in retail store locations. This is a customer-facing, technology-enabled role that combines excellent communication skills with product knowledge to deliver personalized shopping experiences. Successful Pros will be the face of our brand, helping customers make confident purchasing decisions while managing video calls professionally and efficiently.
The ideal candidate thrives in a fast-paced, high-volume retail setting and delivers responsive, empathetic, and resolution-oriented service aligned with U.S. customer experience standards.
What you will do
  • Answer incoming Video Chat calls from in-store customers in a timely and professional manner.
  • Greet customers warmly, identify their needs, and provide personalized assistance.
  • Provide accurate, detailed product information and consultative recommendations based on customer preferences and needs.
  • Guide customers through available inventory, options, and inform them about current promotions, discounts, and loyalty programs.
  • Address customer questions, concerns, explain returns, exchanges, refunds, and warranty policies.
  • Troubleshoot product-related problems and escalate complex issues to management while maintaining customer satisfaction.
  • Manage required documentation and customer records accurately.
  • Comply with all security, confidentiality, and compliance requirements.

What you bring:
  • Bilingual English/Spanish.
  • 1-3 years of experience in retail, e-commerce, or high-volume customer support.
  • Comfortable with video conferencing, basic technology, computers, and tablets.
  • Excellent verbal communication and listening skills with a clear, friendly, and professional speaking voice.
  • Experience supporting U.S.-based customers preferred.
  • Strong attendance record, punctuality, and commitment to goals.
  • Patient, empathetic approach to customer interactions with problem-solving and conflict resolution abilities.

Nice to have:
  • Experience in specialized retail (fashion, electronics, home goods, etc.).
  • Sales or consultative selling background.
  • Experience with Video Chat, FaceTime, Zoom, or other video conferencing platforms.
  • Bilingual or multilingual abilities.

Work Environment & Expectations
  • Flexibility to work scheduled shifts, including evenings, weekends, peak retail hours, and holiday periods.
  • Ability to sit for extended periods at a workstation and comfortably maintain eye contact with the camera for video calls.

Work Environment:
  • 100% In-office based role in Puerto Rico.
  • Aligned to U.S. retail business hours (including evenings/weekends as needed).

Equal Opportunity Employer:
AspenView is proud to be an equal opportunity employer. We believe in creating an environment where all employees feel welcome, valued, and empowered to succeed. We celebrate diversity and strive to build a culture of inclusion where all individuals, regardless of their race, color, gender, gender identity or expression, sexual orientation, disability, age, or any other characteristic, can thrive. We encourage applicants from all walks of life to join our team and make a lasting impact.