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Weekend Chat Support Jobs in Texas (NOW HIRING)

SpaceXAI

Support Agent, X Money

Bastrop, TX

$18.75 - $24.75/hr

Respond to customer inquiries via phone, chat, and email with clarity, empathy, and precision ... Willingness to work flexible US shift hours, including weekends, holidays, and on-call availability ...

SpaceXAI

Support Agent, X Money

Bastrop, TX · On-site

$18.75 - $24.75/hr

Respond to customer inquiries via phone, chat, and email with clarity, empathy, and precision ... Willingness to work flexible US shift hours, including weekends, holidays, and on-call availability ...

SpaceXAI

Support Agent, X Money

Bastrop, TX · On-site

$18.75 - $24.75/hr

Respond to customer inquiries via phone, chat, and email with clarity, empathy, and precision ... Willingness to work flexible US shift hours, including weekends, holidays, and on-call availability ...

MicroVentures

Client Support Specialist

Austin, TX · On-site

$17.75 - $24/hr

  • Medical

  • Dental

  • Retirement

  • PTO

You will provide an exceptional client experience to our investors through chat, email, and phone ... Investor Support Specialist through the tier 2 of our training program * Weekly coaching which ...

MicroVentures

Client Support Specialist

Austin, TX · On-site

$17.75 - $24/hr

You will provide an exceptional client experience to our investors through chat, email, and phone ... Investor Support Specialist through the tier 2 of our training program * Weekly coaching which ...

MicroVentures

Client Support Specialist

Austin, TX

$17.75 - $24/hr

  • Medical

  • Dental

  • Retirement

  • PTO

You will provide an exceptional client experience to our investors through chat, email, and phone ... Investor Support Specialist through the tier 2 of our training program * Weekly coaching which ...

MicroVentures

Client Support Specialist

Austin, TX · On-site

$17.75 - $24/hr

  • Medical

  • Dental

  • Retirement

  • PTO

You will provide an exceptional client experience to our investors through chat, email, and phone ... Investor Support Specialist through the tier 2 of our training program * Weekly coaching which ...

Ryko Solutions

Customer Service Representative

Frisco, TX · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Respond promptly and professionally to customer inquiries via phone, email, and e-commerce chat/support channels * Process parts orders accurately in the ERP/order management system * Provide ...

Ryko Solutions

Customer Service Representative

Dallas, TX · On-site

$16 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Respond promptly and professionally to customer inquiries via phone, email, and e-commerce chat/support channels * Process parts orders accurately in the ERP/order management system * Provide ...

Collabera LLC

Entry Level Support

Addison, TX · On-site

$22 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide first-line technical support to internal users through phone and live chat. * Troubleshoot basic issues related to MS applications and proprietary systems. * Manage multiple live chats while ...

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Showing results 41-60

All JobsChat Support JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Texas

Weekend Chat Support information

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Texas?

The most popular types of Chat Support jobs in Texas are:

What are popular job titles related to Weekend Chat Support jobs in Texas?

For Weekend Chat Support jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Weekend Chat Support jobs in Texas look for?

The top searched job categories for Weekend Chat Support jobs in Texas are:

What cities in Texas are hiring for Weekend Chat Support jobs?

Cities in Texas with the most Weekend Chat Support job openings:

Weekend Chat Support jobs near you
Infographic showing various Weekend Chat Support job openings in Texas as of August 2026, with employment types broken down into 91% Full Time, 5% Part Time, and 4% Contract. Highlights an 92% In-person, 4% Hybrid, and 4% Remote job distribution.

Support Agent, X Money

SpaceXAI

Bastrop, TX

$18.75 - $24.75/hr

Full-time

Re-posted 25 days ago

SpaceX rating

8.8

Company rating: 8.8 out of 10

Based on 147 frontline employees who took The Breakroom Quiz

15th of 72 rated aerospace companies

Job description

SpaceXAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.

ABOUT THE ROLE:

We are seeking empathetic and dynamic X Money Support Agent to join our fast-paced, customer-centric Payments team at SpaceXAI. In this role, you will be the voice of our brand, resolving customer inquiries with professionalism and care across voice, chat, and email channels. You'll tackle issues related to accounts, transactions, cards, payments, disputes, and app functionality, while identifying opportunities to enhance the customer experience. Ideal candidates are creative problem-solvers with a passion for delivering exceptional service and driving customer satisfaction in a high-energy, fintech environment.

RESPONSIBILITIES:
  • Serve as the first point of contact, embodying X Payments's commitment to trust and excellence in every customer interaction.
  • Respond to customer inquiries via phone, chat, and email with clarity, empathy, and precision, addressing issues related to login access, card usage, transaction status, transfers, and account settings.
  • Troubleshoot complex customer issues, guiding users through solutions and educating them on product features, policies, and processes.
  • Handle disputes and fraud claims with accuracy, capturing critical details and escalating to appropriate teams when necessary.
  • Document all interactions thoroughly in our CRM system, ensuring timely follow-up and resolution.
  • Proactively identify and flag technical or recurring issues to internal teams (Product, Risk, Compliance) to drive platform improvements.
  • Stay up-to-date on company policies, regulatory requirements, and platform updates to provide accurate and compliant information.
  • Meet performance metrics, including average handle time, first contact resolution, and customer satisfaction (CSAT) targets.
  • Uphold a positive brand experience, even in high-pressure situations, while maintaining vigilance when handling sensitive information and escalating suspicious activity per protocols.
  • Contribute insights to shape a scalable, customer-focused support model that maximizes satisfaction and operational efficiency.
BASIC QUALIFICATIONS:
  • 2+ years of experience in customer support, ideally in fintech, banking, or a fast-paced digital environment.
  • Proven experience managing customer interactions via phone, chat, and email in a support or contact center setting.
  • Exceptional verbal and written communication skills, with a focus on clarity, tone, and professionalism.
  • Strong problem-solving skills and attention to detail, with the ability to balance empathy with policy adherence.
  • Proficiency in navigating support platforms such as ACD systems, ticketing tools, CRMs, and knowledge bases.
  • Willingness to work flexible US shift hours, including weekends, holidays, and on-call availability for urgent situations.
PREFERRED SKILLS AND EXPERIENCE:
  • Familiarity with financial services, debit/credit cards, mobile apps, or payment platforms.
  • A strong sense of ownership, with enthusiasm for resolving complex customer issues and driving continuous improvement.
  • A passion for problem-solving and enhancing customer experiences through creative solutions.
  • High energy and a proactive attitude to deliver results in a dynamic, fast-paced environment.
  • A sense of humor and adaptability to thrive in a rapidly evolving fintech landscape.

ITAR REQUIREMENTS:

  • To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceXAI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.

What SpaceX employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About SpaceX

Sourced by ZipRecruiter

Industry

Aerospace product and parts manufacturing, data services, guided missile and space vehicle manufacturing and satellite telecommunications

Company size

1,001 - 5,000 Employees

Headquarters location

Hawthorne, CA, US

View All SpaceX Jobs