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Weekend Chat Support Jobs in Texas (NOW HIRING)

Entry Level Support

Addison, TX · On-site

$23 - $25/hr

Provide first-line technical support to internal users through phone and live chat. * Troubleshoot basic issues related to MS applications and proprietary systems. * Manage multiple live chats while ...

You'll support partners and venue operators across North America by phone, email, and chat, work ... You'll participate in a rotating on-call schedule for urgent evening and weekend simulator support.

Customer Support Representative II

Dallas, TX · On-site +1

$16.75 - $21.50/hr

Answer inbound customer inquiries via phone, email, chat, or other communication channels in a ... Ability to work a flexible schedule that includes weekends, evenings, holidays. * Is organized with ...

Comfort working with support and operations tools (e.g., ticketing systems, live chat, Slack) * Weekend availability, as our busiest days are Friday, Saturday, and Sunday * Willingness to take on ...

Communicate with customers via chat, email, and phone * DDoS mitigation for OSI layers 3,4, & 7: ... holidays, weekends, more than 5 days in a row, or additional hours on occasion. What Makes ...

Senior Client Support Agent

San Antonio, TX · Hybrid

$17 - $22.50/hr

This role supports a multi-carrier, multi-state insurance service model, focusing on call/ chat/ text interactions. You'll manage policy changes, process updates, and conduct quality checks on ...

Senior Client Support Agent

San Antonio, TX · Hybrid

$17 - $22.50/hr

This role supports a multi-carrier, multi-state insurance service model, focusing on call/ chat/ text interactions. You'll manage policy changes, process updates, and conduct quality checks on ...

Senior Client Support Agent

San Antonio, TX · Hybrid

$17 - $22.50/hr

This role supports a multi-carrier, multi-state insurance service model, focusing on call/ chat/ text interactions. You'll manage policy changes, process updates, and conduct quality checks on ...

Showing results 41-60

Weekend Chat Support information

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Texas?

The most popular types of Chat Support jobs in Texas are:

What are popular job titles related to Weekend Chat Support jobs in Texas?

For Weekend Chat Support jobs in Texas, the most frequently searched job titles are:

What cities in Texas are hiring for Weekend Chat Support jobs?

Cities in Texas with the most Weekend Chat Support job openings:

Infographic showing various Weekend Chat Support job openings in Texas as of August 2026, with employment types broken down into 67% Full Time, 17% Part Time, 8% Temporary, and 8% Contract. Highlights an 75% In-person, and 25% Remote job distribution.

Entry Level Support

Collabera LLC

Addison, TX • On-site

$23 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Key responsibilities

  • Provide first-line technical support to internal users through phone and live chat.

  • Troubleshoot basic issues related to MS applications and proprietary systems, and document incidents and resolutions in support tickets.

  • Escalate unresolved issues to second-line support teams with accurate documentation and work closely with peers and global support teams.


Job description

Job Title: Entry Level IT Support


Location: Addison, TX 75001
Work Arrangement: Hybrid (4 day onsite in a week)
Client Industry: Banking/Finance
Duration: 18 Months Contract [Possibility for FTE Conversion]
Schedule: Monday to Friday, 8 AM 5 PM CST


About the Role


We are hiring a Entry Level IT Support. This is a fantastic opportunity to work with one of the Fortune 10 companies in the U.S.


Key Responsibilities



  • Provide first-line technical support to internal users through phone and live chat.

  • Troubleshoot basic issues related to MS applications and proprietary systems.

  • Manage multiple live chats while maintaining a high level of customer service.

  • Identify, troubleshoot, and resolve basic technical issues within established guidelines.

  • Clearly document incidents, troubleshooting steps, and resolutions in support tickets.

  • Escalate unresolved issues to second-line support teams with accurate and detailed documentation.

  • Work closely with peers, technical Subject Matter Experts, and global support teams.

  • Prioritize multiple requests while maintaining service-level and quality expectations.


What We re Looking For



  • Entry level college/university grads or People looking to go into IT.

  • Excellent Communication, Client Care / Customer Service skills.

  • Work well as a team and build relationships to the global partners.

  • Excellent organizational skills, with the ability to prioritize workload.

  • Ability to multitask and maintain focus on all areas of responsibility concurrently.

  • Ability to consistently meet or exceed performance targets and goals correlated with customer service and call/chat handling.

  • Able to work in a fast-paced environment.


Compensation


Hourly Rate: $23 $25 per hour
This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications.


Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)


About Us


At Collabera, we don t just offer jobs we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact.


Ready to Apply?


Apply now or reach out to Saurabh Bera at for more information. We look forward to speaking with you!



Collabera logo

About Collabera

Sourced by ZipRecruiter

Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Morristown, NJ, US

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