ZipRecruiter

Log In

1

Website Operations Manager Jobs in Florida (NOW HIRING)

Olberding Brand Family

Operations Manager

Tampa, FL · On-site

Operations Manager Founded in 1919 as Phototype and recently rebranded as the Olberding Brand ... For the fastest consideration, please apply online to the Careers section of our website at www ...

Olberding Brand Family

Operations Manager

Tampa, FL

Operations Manager Founded in 1919 as Phototype and recently rebranded as the Olberding Brand ... For the fastest consideration, please apply online to the Careers section of our website at www ...

GPM Truck Center

Office Manager

Fort Myers, FL · On-site

... website operations, including product updates and order processing - Make sales calls as needed to generate new business and maintain client relationships - Help manage the owner and director ...

GPM Truck Center, Inc.

Office Manager

Fort Myers, FL · On-site

... website operations, including product updates and order processing - Make sales calls as needed to generate new business and maintain client relationships - Help manage the owner and director ...

GPM Truck Center

Office Manager

Fort Myers, FL · On-site

$50K/yr

Support ecommerce website operations, including product updates and order processing * Make sales calls as needed to generate new business and maintain client relationships * Help manage the owner ...

GPM Truck Center

Office Manager

Fort Myers, FL · On-site

$50K/yr

... website operations, including product updates and order processing - Make sales calls as needed to generate new business and maintain client relationships - Help manage the owner and director ...

The Expo Group

Field Operations Manager

Orlando, FL · On-site

Manage on-site event operations to ensure timelines and client expectations are met. * Coordinate ... Only applications received through our website will be considered. For design positions, please ...

next page

Showing results 1-20

All JobsWebsite Operations Manager JobsWebsite Operations Manager Jobs in Florida

Website Operations Manager information

See Florida salary details

$48.9K

$88.2K

How much do website operations manager jobs pay per year?

As of Jun 30, 2026, the average yearly pay for website operations manager in Florida is $85,883.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,100.00 and $87,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Website Operations Managers, and how can they be addressed?

Website Operations Managers often encounter challenges such as ensuring site reliability during high-traffic periods, coordinating updates without disrupting user experience, and balancing security with accessibility. To address these, it's important to implement robust monitoring tools, maintain clear communication with development and content teams, and follow best practices in change management. Proactive planning and regular cross-functional meetings help anticipate issues and keep the site running smoothly.

What is the difference between Website Operations Manager vs Web Content Manager?

AspectWebsite Operations ManagerWeb Content Manager
Primary FocusOverseeing website performance, infrastructure, and technical operationsManaging website content creation, editing, and publishing
Required SkillsTechnical knowledge, project management, analyticsContent strategy, writing, editing, SEO
Work EnvironmentIT teams, technical departments, cross-functional teamsMarketing, content teams, editorial staff
Common UsageUsed in organizations emphasizing website functionality and performanceUsed in organizations focusing on content and user engagement

The Website Operations Manager primarily ensures the website runs smoothly, focusing on technical performance and infrastructure. In contrast, the Web Content Manager concentrates on creating and managing website content to engage users. Both roles are essential for a successful online presence but serve different functions within an organization.

What are the key skills and qualifications needed to thrive as a Website Operations Manager, and why are they important?

To thrive as a Website Operations Manager, you need expertise in website management, digital marketing, analytics, and a solid understanding of web development concepts, often supported by a degree in computer science, marketing, or related fields. Familiarity with content management systems (CMS) like WordPress, website analytics tools (such as Google Analytics), and project management platforms are typically required. Strong problem-solving, communication, and organizational skills help ensure smooth website operations and effective cross-team collaboration. These capabilities are critical for delivering seamless user experiences, meeting business objectives, and maintaining site performance and security.

What are Website Operations Managers?

Website Operations Managers are professionals responsible for overseeing the daily management, maintenance, and optimization of an organization's website. Their duties often include coordinating website updates, ensuring site performance and security, troubleshooting technical issues, and collaborating with development, design, and marketing teams to improve user experience. They play a key role in ensuring the website operates smoothly, meets business goals, and remains up-to-date with the latest technology and content standards.
What are popular job titles related to Website Operations Manager jobs in Florida? For Website Operations Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Website Operations Manager jobs in Florida look for? The top searched job categories for Website Operations Manager jobs in Florida are:
What cities in Florida are hiring for Website Operations Manager jobs? Cities in Florida with the most Website Operations Manager job openings:
Website Operations Manager jobs near you
Customer Operations Specialist

Customer Operations Specialist

Duncan-Parnell Inc

Orlando, FL • On-site

Full-time

Posted 5 days ago

Job description

The Customer Operations Specialist is a cross-functional role responsible for supporting internal sales operations, digital sales channels and in-person customer engagement. This position serves as a central point of coordination across operations, sales, eCommerce, and marketing. The role helps ensure that customer needs are captured, routed, and resolved efficiently while supporting a seamless buying experience from initial inquiry through order execution.
The role combines customer service, eCommerce management, and in-store sales operations support, with a strong emphasis on responsiveness, accuracy, and continuous improvement.
Key Responsibilities:
Customer Engagement & Support
  • Respond to inbound customer inquiries across in-store, front counter, phone, chat, email, and website channels
  • Process orders for equipment, supplies, accessories, and other items using the P21 ERP system
  • Support walk-in and phone-in customers through front counter order entry, product assistance, and issue resolution
  • Route opportunities, questions, and customer needs to appropriate sales, business development, operations, or support teams
  • Contribute to the visual presentation and overall customer experience of the retail showroom
  • Answer and handle incoming calls, directing callers to appropriate parties as needed
  • Deliver a high level of service aligned with company standards

Branch Operations & Logistics Support
  • Perform receiving activities, including unpacking items, receiving inventory into the P21 ERP system, and stocking received products in the warehouse and/or on the local showroom floor
  • Assist with item transfers, RMAs, COD processing, and other branch operational transactions
  • Support branch rentals by configuring and testing equipment for customer use, utilizing the equipment tracking system, maintaining customer files, and invoicing clients for rentals

eCommerce & Website Operations
  • Process and manage orders originating from eBay and the Duncan-Parnell Online Store
  • Maintain eBay sales for the branch, including management of listed inventory and timely processing of related orders
  • Process and manage online orders and subscriptions
  • Maintain and manage user accounts, including tax-exempt setup
  • Support website operations by troubleshooting order or account issues
  • Submit support tickets and coordinate with marketing and web developers
  • Maintain accuracy of website product listings by adding, updating, or removing content as needed
  • Monitor transactions for fraud risk and coordinate with internal stakeholders
  • Assist with monthly reporting on web sales performance

Sales Operations Support
  • Support order processing and quote conversion for equipment, supplies, accessories, and other items
  • Process orders originating from D-P Sales and Business Development Representatives and other D-P team members
  • Maintain customer and contact records
  • Assist with item transfers, RMAs, and COD processing
  • Support inside sales workflows, documentation, and customer follow-up
  • Perform other sales, operational, and administrative support duties as requested by the Branch Manager

Requirements
Required Skills & Abilities
  • Strong customer service mindset with professional communication skills
  • Highly organized with ability to manage multiple workflows simultaneously
  • Detail-oriented with strong accuracy in order and data processing
  • Ability to troubleshoot issues and coordinate across teams
  • Self-starter with a proactive, problem-solving attitude
  • Ability to lift, carry or move objects up to 50 lbs
  • Ability to bend, kneel, and reach as needed to perform daily tasks

Education & Experience
  • High school diploma required; associate or bachelor's degree preferred
  • Experience in customer service, sales support, or eCommerce operations
  • Experience with ERP systems (P21 preferred), CRM systems, and web platforms
  • Familiarity with geospatial, construction, or technical products is a plus

Apply