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Vp Customer Success Jobs in Raleigh, NC (NOW HIRING)

MyComputerCareer Inc

Vice President of Sales

Apex, NC · On-site

Proven success leading leaders and high-performing, metrics-driven sales teams. * Experience in ... Experience with customer lifecycle, retention, re-engagement, referral, or LTV strategies is a plus.

New

MyComputerCareer Inc

Vice President of Sales

Apex, NC · On-site

Proven success leading leaders and high-performing, metrics-driven sales teams. * Experience in ... Experience with customer lifecycle, retention, re-engagement, referral, or LTV strategies is a plus.

New

Icon plc

Vice President, Medical Imaging

Raleigh, NC · Remote

... customers, patients and suppliers. Our 'Own It' culture is driven by four key values that bring us ... Demonstrated success driving business growth through strategic account development, consultative ...

Quest Resource LLC.

Vice President Sales

Raleigh, NC · On-site

Drive customer satisfaction by understanding client needs and delivering tailored solutions ... Commitment to continuous improvement and KPI-driven success. * High integrity, strong work ethic ...

Baker Roofing Company

SVP of Restoration

Cary, NC · On-site

Through strategic vision and hands-on leadership, the SVP will be accountable for enhancing internal processes, elevating customer experiences, and delivering sustained business performance across ...

Baker Roofing Company

SVP of Restoration

Cary, NC · On-site

Through strategic vision and hands-on leadership, the SVP will be accountable for enhancing internal processes, elevating customer experiences, and delivering sustained business performance across ...

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Showing results 21-40

All JobsVp Customer Success JobsVp Customer Success Jobs in Raleigh, NC

Vp Customer Success information

See Raleigh, NC salary details

$77.3K

$158.7K

$254.7K

How much do vp customer success jobs pay per year?

As of Aug 13, 2026, the average yearly pay for vp customer success in Raleigh, NC is $158,660.00, according to ZipRecruiter salary data. Most workers in this role earn between $134,600.00 and $172,500.00 per year, depending on experience, location, and employer.

What does a VP of Customer Success do?

A VP of Customer Success is responsible for overseeing the customer success team and ensuring that clients have a positive experience with a company's products or services. They develop strategies to increase customer satisfaction, retention, and loyalty, often collaborating with other departments such as sales, product, and support. Their role includes managing customer relationships, analyzing feedback, and implementing improvements to drive business growth. They also set the vision and goals for the customer success team and measure key performance indicators to ensure targets are met.

What are some common challenges faced by a VP of Customer Success, and how can they be addressed?

A VP of Customer Success often faces the challenge of balancing strategic leadership with hands-on client engagement, especially as teams scale. Navigating cross-departmental collaboration—such as aligning with sales, product, and support—is crucial to ensure a seamless customer journey and drive retention. Another common challenge is implementing effective metrics to measure customer health and success, which requires both technical acumen and strong communication skills. Proactively fostering a customer-centric culture and building robust feedback loops can help address these challenges and position the team as a key driver of growth.

What are the key skills and qualifications needed to thrive as a VP of Customer Success?

To thrive as a VP of Customer Success, you need deep expertise in customer lifecycle management, strategic account planning, and leadership, usually backed by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms (like Salesforce), customer success software (such as Gainsight or Totango), and data analytics tools is commonly required. Exceptional communication, cross-functional collaboration, and a customer-centric mindset are vital soft skills for driving team performance and client satisfaction. These skills and qualities are essential for fostering long-term client relationships, reducing churn, and ultimately driving company growth.

What is the difference between Vp Customer Success vs Customer Success Manager?

AspectVp Customer SuccessCustomer Success Manager
ResponsibilitiesOversees entire customer success strategy, manages teams, and aligns with company goalsManages individual customer accounts, ensures customer satisfaction, and renewals
Required CredentialsBachelor's degree, experience in leadership roles, industry-specific knowledgeBachelor's degree, experience in customer service or success roles
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, client-facing, team-oriented
Industry UsageCommon in SaaS, tech, and enterprise software companiesWidely used across SaaS, tech, and service industries

The Vp Customer Success holds a strategic leadership role, focusing on overall customer success strategies and team management. In contrast, the Customer Success Manager handles day-to-day client interactions and account management. Both roles are vital but differ significantly in scope and responsibilities.

What are the most commonly searched types of Customer Success jobs in Raleigh, NC? The most popular types of Customer Success jobs in Raleigh, NC are:
What are popular job titles related to Vp Customer Success jobs in Raleigh, NC? For Vp Customer Success jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Vp Customer Success jobs in Raleigh, NC look for? The top searched job categories for Vp Customer Success jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Vp Customer Success jobs? Cities near Raleigh, NC with the most Vp Customer Success job openings:
Vp Customer Success jobs near you
Infographic showing various Vp Customer Success job openings in Raleigh, NC as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $158,660 per year, or $76.3 per hour.

Vice President of Sales

MyComputerCareer Inc

Apex, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

Vice President of Sales

Location: Raleigh, NC
Reports to: Chief Revenue Officer
Travel: Up to 25%

The Opportunity

MyComputerCareer is looking for an accomplished Vice President of Sales to lead our student acquisition organization and help drive our next stage of growth.

Reporting to the Chief Revenue Officer, this leader will oversee the Contact Center, Admissions, Financial Planning, and Alumni teams, with responsibility for sales execution, leader development, conversion performance, operational excellence, and revenue growth.

We're looking for more than a strategist. We need a hands-on, execution-focused sales leader who knows how to build high-performing teams, develop strong sales leaders, use data to improve results, and turn strategy into action.

What You'll Do
  • Lead and develop leaders across Contact Center, Admissions, Financial Planning, and Alumni.
  • Own execution against student acquisition, enrollment, and revenue goals.
  • Build a high-performance sales culture grounded in coaching, accountability, and measurable results.
  • Strengthen frontline sales execution through call coaching, performance management, consultative selling, and consistent sales disciplines.
  • Analyze funnel performance, conversion rates, pipeline velocity, productivity, and forecasting to identify opportunities and drive action.
  • Partner with the CRO to evolve MyComputerCareer's sales strategy and operating model.
  • Improve processes, organizational structure, technology, and automation to increase sales effectiveness and efficiency.
  • Partner across Marketing, Education, Career Services, TechSkills, Finance, and Compliance to create a seamless student experience.
  • Help build MyComputerCareer's emerging Lifetime Value (LTV) strategy, including alumni engagement, referrals, re-enrollment, continuing education, and advanced certifications.
  • Ensure sales and enrollment practices meet applicable regulatory, accreditation, and institutional requirements.
What We're Looking For
  • 7–10+ years of progressive sales and revenue leadership experience.
  • Proven success leading leaders and high-performing, metrics-driven sales teams.
  • Experience in high-volume B2C sales, inside sales, contact center, EdTech, education, or similarly complex sales environments.
  • Demonstrated success improving conversion, sales productivity, pipeline performance, and revenue results.
  • Strong expertise in sales coaching, enablement, forecasting, and performance management.
  • A track record of using data, technology, and process improvement to drive results.
  • Ability to operate at both the strategic and tactical level—you can set the direction and roll up your sleeves to make it happen.
  • Strong cross-functional leadership and executive communication skills.
  • Experience with customer lifecycle, retention, re-engagement, referral, or LTV strategies is a plus.
  • Bachelor's degree required; master's degree preferred.
  • Higher education, EdTech, admissions, or regulated-industry experience is a plus.
The Leader We're Looking For

You're a builder, coach, and operator. You set high expectations, develop strong leaders, and know how to create accountability without losing engagement. You challenge the status quo, look for better and more efficient ways to operate, and aren't afraid to get close to the work when results need to improve.

Most importantly, you know that great sales leadership isn't just about hitting a number—it's about building the people, processes, and discipline that make strong performance repeatable.

Why MyComputerCareer?

MyComputerCareer helps people transform their lives by developing the skills needed to build careers in technology.

As Vice President of Sales, you'll have the opportunity to shape how we reach and serve more students, strengthen our sales organization, and help build a growth strategy that extends from initial enrollment through lifelong learning and career advancement.

Comprehensive Benefits That Support You at Every Stage

We believe taking care of our people is just as important as taking care of our students. Eligible full-time employees receive a comprehensive benefits package designed to support health, financial security, and overall well-being.

Our benefits include:

  • Multiple medical plan options, including HSA plans with employer contributions
  • Dental and vision coverage
  • Company-paid life and disability insurance
  • 401(k) with company match
  • Generous paid time off and holidays
  • Employee Assistance Program (EAP)
  • Optional coverage including accident, critical illness, and pet insurance

We're committed to helping our employees stay healthy, feel secure, and maintain balance both at work and at home.

Equal Employment Opportunity

MyComputerCareer is an Equal Opportunity Employer.


Ready to build what's next? We'd love to hear from you.