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Vp Customer Success Jobs in Raleigh, NC (NOW HIRING)

Success demands a strategic operator who can inspire at scale, integrate closely with career ... Customer First. * Evangelist of our Company Mission * Lead by example and inspire others to live ...

VP, Client Solutions

Raleigh, NC · On-site

$134K - $172K/yr

... are customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job Title VP, Client Solutions Location(s) Raleigh, NC, US Remote - NC This is a full-time salaried ...

VP, Client Solutions

Raleigh, NC · Remote

$134K - $172K/yr

... are customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job Title VP, Client Solutions Location(s) Raleigh, NC, US Remote - NC This is a full-time salaried ...

The VP, Sales Operations will own the operating framework that enables our sales organization to ... Customer Success to ensure strong alignment across the full go-to-market organization. ROLE ...

The VP, Sales Operations will own the operating framework that enables our sales organization to ... and Customer Success to ensure strong alignment across the full go-to-market organization.

Our dedication to continuous improvement and customer satisfaction drives our success in delivering unparalleled aerospace products and services. As the Vice President (VP) of Supply Chain, you will ...

VP, Wholesale Fuels

Cary, NC · On-site

$120 - $180/hr

We are deeply committed to fostering growth, opportunity, and long-term success--not only for our customers, but for our employees. As part of that commitment, the Vice President of Wholesale Fuels ...

Vice President of Sales

Raleigh, NC · On-site

$180 - $240/hr

Proven success leading leaders and high-performing, metrics-driven sales teams. * Experience in ... Experience with customer lifecycle, retention, re-engagement, referral, or LTV strategies is a plus.

... success. We are seeking a builder-someone energized by leadership, customer relationships, talent development, and growth-who can balance strategic vision with hands-on leadership while creating a ...

This role contributes to organizational success by supporting financial performance, operational ... Customer Focus & Professionalism : Represents PF with consistent professionalism, appropriate ...

This role contributes to organizational success by supporting financial performance, operational ... Customer Focus & Professionalism : Represents PF with consistent professionalism, appropriate ...

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Showing results 1-20

Vp Customer Success information

See Raleigh, NC salary details

$77.3K

$158.7K

$254.7K

How much do vp customer success jobs pay per year?

As of Aug 26, 2026, the average yearly pay for vp customer success in Raleigh, NC is $158,651.00, according to ZipRecruiter salary data. Most workers in this role earn between $134,600.00 and $172,500.00 per year, depending on experience, location, and employer.

What does a VP of Customer Success do?

A VP of Customer Success is responsible for overseeing the customer success team and ensuring that clients have a positive experience with a company's products or services. They develop strategies to increase customer satisfaction, retention, and loyalty, often collaborating with other departments such as sales, product, and support. Their role includes managing customer relationships, analyzing feedback, and implementing improvements to drive business growth. They also set the vision and goals for the customer success team and measure key performance indicators to ensure targets are met.

What are the key skills and qualifications needed to thrive as a VP of Customer Success?

To thrive as a VP of Customer Success, you need deep expertise in customer lifecycle management, strategic account planning, and leadership, usually backed by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms (like Salesforce), customer success software (such as Gainsight or Totango), and data analytics tools is commonly required. Exceptional communication, cross-functional collaboration, and a customer-centric mindset are vital soft skills for driving team performance and client satisfaction. These skills and qualities are essential for fostering long-term client relationships, reducing churn, and ultimately driving company growth.

What are some common challenges faced by a VP of Customer Success, and how can they be addressed?

A VP of Customer Success often faces the challenge of balancing strategic leadership with hands-on client engagement, especially as teams scale. Navigating cross-departmental collaboration—such as aligning with sales, product, and support—is crucial to ensure a seamless customer journey and drive retention. Another common challenge is implementing effective metrics to measure customer health and success, which requires both technical acumen and strong communication skills. Proactively fostering a customer-centric culture and building robust feedback loops can help address these challenges and position the team as a key driver of growth.

What is the difference between Vp Customer Success vs Customer Success Manager?

AspectVp Customer SuccessCustomer Success Manager
ResponsibilitiesOversees entire customer success strategy, manages teams, and aligns with company goalsManages individual customer accounts, ensures customer satisfaction, and renewals
Required CredentialsBachelor's degree, experience in leadership roles, industry-specific knowledgeBachelor's degree, experience in customer service or success roles
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, client-facing, team-oriented
Industry UsageCommon in SaaS, tech, and enterprise software companiesWidely used across SaaS, tech, and service industries

The Vp Customer Success holds a strategic leadership role, focusing on overall customer success strategies and team management. In contrast, the Customer Success Manager handles day-to-day client interactions and account management. Both roles are vital but differ significantly in scope and responsibilities.

What are the most commonly searched types of Customer Success jobs in Raleigh, NC?

The most popular types of Customer Success jobs in Raleigh, NC are:

What are popular job titles related to Vp Customer Success jobs in Raleigh, NC?

For Vp Customer Success jobs in Raleigh, NC, the most frequently searched job titles are:

What cities near Raleigh, NC are hiring for Vp Customer Success jobs?

Cities near Raleigh, NC with the most Vp Customer Success job openings:

Infographic showing various Vp Customer Success job openings in Raleigh, NC as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $158,651 per year, or $76.3 per hour.

Vice President of Enrollment

SACRAO

Raleigh, NC • On-site

$120 - $160/hr

Other

Posted 20 days ago


Job description

Position: Vice President of Enrollment
Location: Raleigh, NC
Reporting Relationship: Chief Revenue Officer
Website: MyComputerCareer.edu

MyComputerCareer (MyCC) is seeking a transformational Vice President of Enrollment to lead and modernize the organization’s primary revenue engine, overseeing the enterprise-wide enrollment function that drives approximately 98% of company revenue. This role sits at the center of student acquisition, financial aid and services, alumni revenue, and cross-functional collaboration with marketing, education, and career services. As the leader of the largest team in the organization (150–170+ staff), the VP of Enrollment will be a critical member of the executive leadership team, responsible not only for delivering enrollment performance, but for elevating leadership capability, accountability, and operational discipline across the function.

The VP will inherit a profitable, mission-driven institution entering a significant next phase: redesigning a complex, traditional B2C enrollment model into a more strategic, ecosystem-based advising approach aligned with an expanding product catalog and long-term growth strategy. Concurrently, the organization is undergoing a Salesforce Education Cloud migration and broader infrastructure modernization. The VP is expected to sustain and exceed quarterly enrollment targets while simplifying workflows, strengthening leadership bench depth, and driving cultural alignment during a period of meaningful transformation.

This is a highly visible, hands‑on enterprise leadership role requiring both strategic architecture and operational rigor. The ideal candidate will be a seasoned corporate B2C sales executive with experience leading large, multi-layered teams, motivating performance without incentive compensation (Title IV environment), and successfully guiding organizations through systems change and cultural reset. Success demands a strategic operator who can inspire at scale, integrate closely with career outcomes and product strategy, and lead with credibility in a regulated, mission‑driven education environment.

Purpose of the Position

The Vice President of Enrollment is a dedicated member of the Senior Leadership Team. They take direct ownership of the development and execution of all operational and strategic management of sales to increase revenue, market share, and overall profitability of the organization. The Vice President of Enrollment will lead established education sales, including the Contact Center, Admissions, and Financial Aid departments. In addition, they will work closely with Corporate Development to establish new product lines and sales initiatives. The VP of Enrollment will promote company products and services, develop sales plans and strategies, and continuously evaluate progress with a success‑driven mindset. The Vice President of Enrollment is a dynamic leader with the ability to motivate the sales teams to meet and exceed company goals and objectives.

Essential Duties

The Vice President of Enrollment is responsible for leading MyComputerCareer’s enrollment organization with strategic clarity, operational discipline, and deep alignment to the institution’s mission and core values. This role requires enterprise‑level leadership that drives revenue growth, strengthens cross‑functional collaboration, ensures regulatory compliance, and builds a high‑performing, student‑centered culture. The essential duties below reflect both the strategic and operational accountabilities necessary to elevate enrollment performance while reinforcing the organization’s commitment to Love, Excellence, Ethics, and Customer First.

  • Evangelist of our Company Mission
  • Lead by example and inspire others to live the MyComputerCareer Core Values of Love, Excellence, Ethics and Customer First
  • Continually improve the sales process to grow revenue
  • Partner with other members of Sr. Leadership to develop long‑range strategic goals and plans for the organization
  • Provide strong leadership to all sales teams to promote motivation, team success, and employee retention
  • Create a culture of professional and personal development wherein employees feel supported, valued, and appreciated
  • Work with departmental leaders to plan, create and implement training programs for current and new enrollment team members
  • Communicate with the Senior Leadership and Board of Directors regarding performance, progress, and concerns
  • Partner with Chief Marketing Officer in strategic planning and designing effective, professional, and exciting marketing and/or sales materials
  • Drive efficiency through data analytics and updated technology for a world class employee and customer experience
  • Create and design sales processes and strategies
  • Ensure excellent communication between departments as needed
  • Manage statistical data within the sales teams to ensure data is accurate and being used properly to improve performance
  • Remain current on compliance and regulatory changes in order to maintain quality and compliance in all things
  • Keep records of all in‑service training for reporting to accreditor
  • Ensure all practices are compliant and ethical
  • Assess weekly, monthly, and annual statistics to ensure the achievement of conversions and enrollment standards are being met and exceeded by leading the strategic planning, development and implementation of Career Gateway initiatives via phone, email, chat, and text with prospects
  • Identify, support development and oversee ongoing improvement of technical products that increase efficiency and elevate the student and employee experience maybe). So we go through text. But due to length, we might just produce simplified representation? But requirement: provide the FormattedDescription string containing the description. We can generate a string with but not compute exact escapes? But will be too long. We can create as plain text but within JSON string we can use literal newlines if allowed by system. Usually AI outputs JSON with raw newlines inside string. That is acceptable. Let's output as raw newlines inside JSON. Thus final output will look like: {
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