ZipRecruiter

Log In

1

Vp Customer Experience Jobs in Reston, VA (NOW HIRING)

Applied Physics

VP of Sales

Washington, DC · On-site

Review customer activity, anticipate needs, and improve satisfaction Requirements * Proven work experience as a VP of Sales or similar role * In-depth knowledge of selling strategies and methods, as ...

Applied Physics

VP of Sales

Washington, DC

Review customer activity, anticipate needs, and improve satisfaction Requirements * Proven work experience as a VP of Sales or similar role * In-depth knowledge of selling strategies and methods, as ...

Applied Physics

VP of Sales

Washington, DC · On-site

Review customer activity, anticipate needs, and improve satisfaction Requirements * Proven work experience as a VP of Sales or similar role * In-depth knowledge of selling strategies and methods, as ...

Mjölnir

VP of Lending

Bethesda, MD · On-site

** Job Summary:** We are seeking an experienced and strategic leader to join our team as Vice ... customer base . This individual will work closely with cross-functional teams to identify and ...

zTrip VA

VP of Operations

Dulles, VA

$85K - $105K/yr

Vice President of OperationsLead Strategy. Drive Performance. Shape the Future of Transportation ... Lead initiatives that contribute to sustainable growth and scalability Customer & Driver Experience

previous pagenext page

Showing results 21-40

All JobsVp Customer Experience JobsVp Customer Experience Jobs in Reston, VA

Vp Customer Experience information

See Reston, VA salary details

$82.7K

$169.8K

$272.6K

How much do vp customer experience jobs pay per year?

As of Aug 18, 2026, the average yearly pay for vp customer experience in Reston, VA is $169,803.00, according to ZipRecruiter salary data. Most workers in this role earn between $144,100.00 and $184,700.00 per year, depending on experience, location, and employer.

What is a VP Customer Experience?

A VP of Customer Experience is a senior executive responsible for shaping and overseeing a company's overall customer experience strategy. They focus on improving customer satisfaction, retention, and loyalty by aligning cross-functional teams, optimizing customer journeys, and leveraging data-driven insights. This role involves working closely with marketing, sales, product, and support teams to ensure a seamless and consistent customer experience. The VP of Customer Experience plays a key role in driving business growth by enhancing customer engagement and advocacy.

What are the key skills and qualifications needed to thrive as a VP Customer Experience?

To thrive as a VP Customer Experience, you need a strong background in customer relationship management, strategic leadership, and data-driven decision-making, often supported by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms (such as Salesforce), customer feedback systems, and experience with customer journey mapping tools are typically required. Exceptional interpersonal skills, emotional intelligence, and the ability to inspire cross-functional teams set top performers apart. These competencies enable effective design and execution of initiatives that enhance customer satisfaction and loyalty, which are crucial for a company's long-term success.

What are the main challenges a VP Customer Experience might face in a growing organization?

A VP Customer Experience in a growing organization often faces the challenge of scaling customer service processes while maintaining high-quality support and consistent brand messaging. This role requires balancing the personalization of customer interactions with the efficiency offered by automation and technology as the customer base expands. Additionally, aligning the objectives of multiple departments—such as marketing, sales, and product development—to create a seamless customer journey is a common challenge. Overcoming these hurdles requires strong leadership, adaptability, and a clear vision for customer-centric growth.

What are the most commonly searched types of Customer Experience jobs in Reston, VA?

The most popular types of Customer Experience jobs in Reston, VA are:

What job categories do people searching Vp Customer Experience jobs in Reston, VA look for?

The top searched job categories for Vp Customer Experience jobs in Reston, VA are:

What cities near Reston, VA are hiring for Vp Customer Experience jobs?

Cities near Reston, VA with the most Vp Customer Experience job openings:

Vp Customer Experience jobs near you
Infographic showing various Vp Customer Experience job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $169,803 per year, or $81.6 per hour.

Vice President of National Restaurant Chains

Trinity Technology Solutions

Sterling, VA • On-site

Full-time

Re-posted 13 days ago

Job description

IMPORTANT: FOOD MANUFACTURING EXPERIENCE IS A MUST HAVE (MANDATORY REQUIREMENT)

Job Title: Vice President of National Restaurant Chains(VP of NRC)
Location: Sterling, VA( hybrid)
Reports To: Chief Commercial Officer / EVP of Sales
Department: Sales
Salary: $170k; Bonus-$30k
 

Position Summary:
The Vice President of National Retail Chains (VP of NRC) is a strategic leadership role responsible for driving revenue growth, market share, and profitability across key national retail accounts. This executive will lead the development and execution of retail strategies, manage high-impact partnerships, and oversee a team focused on delivering exceptional results across major retail channels.

Key Responsibilities:

  • Strategic Leadership: Develop and execute a comprehensive retail strategy aligned with company goals, focusing on growth, innovation, and customer experience across national retail chains.

  • Account Management: Own executive-level relationships with top national retailers (e.g., Walmart, Target, Costco, Best Buy, etc.), ensuring strong collaboration, joint business planning, and long-term partnership success.

  • Team Leadership: Lead, mentor, and develop a high-performing team of account directors and managers. Foster a culture of accountability, agility, and excellence.

  • Sales & Revenue Growth: Drive top-line growth through effective negotiation, promotional planning, assortment optimization, and execution of retail programs.

  • Cross-Functional Collaboration: Partner with Marketing, Supply Chain, Finance, and Product teams to ensure alignment and flawless execution of retail initiatives.

  • Forecasting & Analytics: Oversee sales forecasting, performance tracking, and retail analytics to inform decision-making and identify growth opportunities.

  • Innovation & Trends: Stay ahead of retail trends, consumer behavior, and competitive dynamics to inform strategy and maintain a leadership position in the market.

Qualifications:

  • Bachelor's degree in Business, Marketing, or related field; MBA preferred.

  • 10+ years of progressive experience in retail sales, account management, or commercial leadership.

  • Proven success managing national retail accounts with significant revenue responsibility.

  • Strong negotiation, communication, and relationship-building skills.

  • Experience leading and developing high-performing teams.

  • Analytical mindset with a data-driven approach to decision-making.

  • Ability to thrive in a fast-paced, dynamic environment.