Customer Success Director
Arlington, VA · On-site
Overview of the position The Customer Success Director is a key leadership role, responsible for leading Enhesa's customer success team in support of client retention, customer value, service ...
Customer Success Director
Arlington, VA · On-site
Overview of the position The Customer Success Director is a key leadership role, responsible for leading Enhesa's customer success team in support of client retention, customer value, service ...
Customer Success Director
Arlington, VA · On-site
Accountability and pride for your projects Overview of the position The Customer Success Director is a key leadership role, responsible for leading Enhesa's customer success team in support of client ...
Customer Success Director
Arlington, VA · On-site
Accountability and pride for your projects Overview of the position The Customer Success Director is a key leadership role, responsible for leading Enhesa's customer success team in support of client ...
Director, Customer Success
Washington, DC · On-site
The Director of Customer Success is responsible for overseeing the customer success department, managing customer success projects, and ensuring the successful implementation of customer success ...
Director, Customer Success
Washington, DC · On-site
The Director of Customer Success is responsible for overseeing the customer success department, managing customer success projects, and ensuring the successful implementation of customer success ...
Director, Customer Success
Tysons, VA · On-site
Lead and evolve Cvent's Customer Success strategy to drive measurable outcomes across onboarding, adoption, retention, and expansion for a global portfolio of event technology customers. * Own net ...
New
Director, Customer Success
Tysons, VA · On-site
Lead and evolve Cvent's Customer Success strategy to drive measurable outcomes across onboarding, adoption, retention, and expansion for a global portfolio of event technology customers. * Own net ...
New
Director of Customer Success
Mclean, VA · On-site
$130K - $175K/yr
Director, Customer Success Employment Type: Full-Time Location: Hybrid in VA or NY (U.S.-Based Applicants Only) ABOUT THE ROLE We are looking for a dynamic, data-driven, and charismatic candidate to ...
Director of Customer Success
Mclean, VA · On-site
$130K - $175K/yr
Director, Customer Success Employment Type: Full-Time Location: Hybrid in VA or NY (U.S.-Based Applicants Only) ABOUT THE ROLE We are looking for a dynamic, data-driven, and charismatic candidate to ...
Director of Customer Success
Reston, VA · On-site
$130K - $175K/yr
Director, Customer Success Employment Type: Full-Time Location: Hybrid in VA or NY (U.S.-Based Applicants Only) ABOUT THE ROLE We are looking for a dynamic, data-driven, and charismatic candidate to ...
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Director of Customer Success
Reston, VA · On-site
$130K - $175K/yr
Director, Customer Success Employment Type: Full-Time Location: Hybrid in VA or NY (U.S.-Based Applicants Only) ABOUT THE ROLE We are looking for a dynamic, data-driven, and charismatic candidate to ...
Overview The Director of Customer Success is a senior leader responsible for building, scaling, and operating Sprinklr's Customer Success organization for enterprise and strategic customers. This ...
Overview The Director of Customer Success is a senior leader responsible for building, scaling, and operating Sprinklr's Customer Success organization for enterprise and strategic customers. This ...
If you've thrived in roles like Client Success Manager, Customer Success Director, or Account Director, you'll feel right at home here. Benefits Training & support You'll receive comprehensive ...
If you've thrived in roles like Client Success Manager, Customer Success Director, or Account Director, you'll feel right at home here. Benefits Training & support You'll receive comprehensive ...
Director, Client Success
Bethesda, MD · On-site
Director, Client Success POSITION SUMMARY: The Director, Client Success, reporting to the SVP, ... Experience with CRM platforms. * Experience with Business Intelligence software. MINIMUM SKILLS ...
Director, Client Success
Bethesda, MD · On-site
Director, Client Success POSITION SUMMARY: The Director, Client Success, reporting to the SVP, ... Experience with CRM platforms. * Experience with Business Intelligence software. MINIMUM SKILLS ...
... directed. 5. Customer deliverables management: a. Overall responsibility to ensure timely delivery of all deliverables to agreed schedule; prepares regular status and reports and executes regular ...
... directed. 5. Customer deliverables management: a. Overall responsibility to ensure timely delivery of all deliverables to agreed schedule; prepares regular status and reports and executes regular ...
... directed. 5. Customer deliverables management: a. Overall responsibility to ensure timely delivery of all deliverables to agreed schedule; prepares regular status and reports and executes regular ...
... directed. 5. Customer deliverables management: a. Overall responsibility to ensure timely delivery of all deliverables to agreed schedule; prepares regular status and reports and executes regular ...
Customer Success Manager
Washington, DC · On-site
As the Customer Success Manager, you'll have direct influence on how LIGER evolves and how it lands with real users. You'll work daily with the LIGER product manager, engineering lead, and platform ...
Customer Success Manager
Washington, DC · On-site
As the Customer Success Manager, you'll have direct influence on how LIGER evolves and how it lands with real users. You'll work daily with the LIGER product manager, engineering lead, and platform ...
As the Customer Success Manager, you'll have direct influence on how LIGER evolves and how it lands with real users. You'll work daily with the LIGER product manager, engineering lead, and platform ...
As the Customer Success Manager, you'll have direct influence on how LIGER evolves and how it lands with real users. You'll work daily with the LIGER product manager, engineering lead, and platform ...
Customer Success Manager
Washington, DC · On-site
As the Customer Success Manager, you'll have direct influence on how LIGER evolves and how it lands with real users. You'll work daily with the LIGER product manager, engineering lead, and platform ...
Customer Success Manager
Washington, DC · On-site
As the Customer Success Manager, you'll have direct influence on how LIGER evolves and how it lands with real users. You'll work daily with the LIGER product manager, engineering lead, and platform ...
Customer Success Engineer
Mclean, VA · On-site
As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc technologies by providing direct subject matter expertise that aligns with their operational and training ...
Customer Success Engineer
Mclean, VA · On-site
As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc technologies by providing direct subject matter expertise that aligns with their operational and training ...
Customer Success Manager
Washington, DC · On-site
As the Customer Success Manager, you'll have direct influence on how LIGER evolves and how it lands with real users. You'll work daily with the LIGER product manager, engineering lead, and platform ...
Customer Success Manager
Washington, DC · On-site
As the Customer Success Manager, you'll have direct influence on how LIGER evolves and how it lands with real users. You'll work daily with the LIGER product manager, engineering lead, and platform ...
As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc technologies by providing direct subject matter expertise that aligns with their operational and training ...
As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc technologies by providing direct subject matter expertise that aligns with their operational and training ...
Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote About Us ... Maintain uptodate knowledge of SimpliGov features to provide accurate guidance and direct customers ...
Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote About Us ... Maintain uptodate knowledge of SimpliGov features to provide accurate guidance and direct customers ...
Customer Success Specialist
Washington, DC · On-site
$24.04 - $28.85/hr
... directed. 5. Customer deliverables management: a. Overall responsibility to ensure timely delivery of all deliverables to agreed schedule; prepares regular status and reports and executes regular ...
Customer Success Specialist
Washington, DC · On-site
$24.04 - $28.85/hr
... directed. 5. Customer deliverables management: a. Overall responsibility to ensure timely delivery of all deliverables to agreed schedule; prepares regular status and reports and executes regular ...
Customer Success Reports to: Senior Manager, Customer Success Location: US Remote About Us ... Maintain uptodate knowledge of SimpliGov features to provide accurate guidance and direct customers ...
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Customer Success Reports to: Senior Manager, Customer Success Location: US Remote About Us ... Maintain uptodate knowledge of SimpliGov features to provide accurate guidance and direct customers ...
Customer Success Director information
See Reston, VA salary details
$40.1K - $53.3K
2% of jobs
$53.3K - $66.6K
4% of jobs
$66.6K - $79.9K
7% of jobs
$79.9K - $93.2K
6% of jobs
$100.2K is the 25th percentile. Wages below this are outliers.
$93.2K - $106.5K
9% of jobs
$106.5K - $119.8K
12% of jobs
The median wage is $126.4K / yr.
$119.8K - $133.1K
18% of jobs
$133.1K - $146.4K
14% of jobs
$148.5K is the 75th percentile. Wages above this are outliers.
$146.4K - $159.6K
15% of jobs
$159.6K - $172.9K
7% of jobs
$172.9K - $186.2K
5% of jobs
$40.1K
$126.3K
$186.2K
How much do customer success director jobs pay per year?
As of Jul 19, 2026, the average yearly pay for customer success director in Reston, VA is $126,336.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,400.00 and $151,400.00 per year, depending on experience, location, and employer.
What is a Customer Success Director?
A Customer Success Director is a senior leader responsible for overseeing customer success teams and strategies within a company. Their primary goal is to ensure customers achieve their desired outcomes while using the company's products or services, leading to increased customer satisfaction, retention, and growth. They work closely with other departments, such as sales and product, to align customer needs with business objectives and drive long-term value. Additionally, they analyze customer feedback, develop best practices, and mentor customer success managers to deliver exceptional experiences.
What are the key skills and qualifications needed to thrive as a Customer Success Director, and why are they important?
To thrive as a Customer Success Director, you need a deep understanding of customer relationship management, account strategy, and data-driven decision making, usually backed by a bachelor’s degree and significant experience in customer-facing roles. Familiarity with CRM platforms like Salesforce, customer analytics tools, and project management software is typically required. Exceptional leadership, strategic thinking, and communication skills set top performers apart, enabling them to inspire teams and build strong client partnerships. These skills and qualities are vital for driving customer satisfaction, retention, and long-term business growth.
What Is the Job of the Customer Success Director?
A customer success director oversees a team of specialists whose role is to manage the relations with their client base to ensure their continued growth and retention. Your responsibilities as director include client management and the development of initiatives and campaigns to identify revenue-generating and marketing opportunities. You work proactively with your staff to improve the performance of the company and optimize the use of its products and services. Your duties also involve training both staff and customers and troubleshooting any gaps in delivery and efficiency.
How does a Customer Success Director typically collaborate with other departments to drive customer satisfaction and retention?
A Customer Success Director works closely with teams such as Sales, Product, and Support to ensure a seamless customer experience. They often participate in cross-functional meetings to address customer feedback, align on client goals, and strategize on account renewals or upsell opportunities. By fostering open communication and sharing insights from customer interactions, they help other departments understand and address client needs, ultimately driving higher satisfaction and retention rates. This collaborative approach is essential for identifying and resolving pain points while supporting overall business objectives.
More about Customer Success Director jobs
What are the most commonly searched types of Customer Success jobs in Reston, VA? The most popular types of Customer Success jobs in Reston, VA are:
What are popular job titles related to Customer Success Director jobs in Reston, VA? For Customer Success Director jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Customer Success Director jobs in Reston, VA look for? The top searched job categories for Customer Success Director jobs in Reston, VA are:
- Customer Success Manager
- Entry Level Customer Success Opportunity
- Customer Success Manager Remote
- Customer Success Manager Remote Edtech
- Customer Success Manager Public Sector
- Overnight Virtual Customer Success Manager
- Urgently Hiring Senior Customer Success Manager
- Senior Customer Success Manager Edtech
- Customer Success
- Virtual Customer Success Manager
What cities near Reston, VA are hiring for Customer Success Director jobs? Cities near Reston, VA with the most Customer Success Director job openings:
