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Internship Customer Success Jobs in Reston, VA (NOW HIRING)

Appian

Associate Consultant Intern

Mclean, VA · On-site

$35/hr

This 10-week, in-person internship program offers an authentic, real-world experience doing tangible and meaningful work to jumpstart your career. Appian's Customer Success team is dedicated to ...

Appian

Associate Consultant Intern

Mclean, VA

$35/hr

This 10-week, in-person internship program offers an authentic, real-world experience doing tangible and meaningful work to jumpstart your career. Appian's Customer Success team is dedicated to ...

WinRed

Fall 2026 Part Time Intern

Arlington, VA · Remote

$15.25 - $20.50/hr

WinRed Interns work with departments ranging from Marketing to Customer Success and everything in between to gain a robust understanding of digital fundraising. Key Activities in the Program * Assist ...

WinRed

Fall 2026 Part Time Intern

Arlington, VA · On-site +1

$17.25 - $23/hr

WinRed Interns work with departments ranging from Marketing to Customer Success and everything in between to gain a robust understanding of digital fundraising. Key Activities in the Program * Assist ...

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All JobsCustomer Success JobsInternship Customer Success JobsInternship Customer Success Jobs in Reston, VA

Internship Customer Success information

See Reston, VA salary details

$8

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How much do internship customer success jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for internship customer success in Reston, VA is $17.17, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $19.52 per hour, depending on experience, location, and employer.

What does an internship customer success role involve?

An Internship Customer Success role typically focuses on supporting the Customer Success team in ensuring clients have a positive experience with a company's products or services. Interns in this position often assist with onboarding new customers, responding to client inquiries, gathering feedback, and helping resolve issues. They may also work on projects to improve customer satisfaction and learn about client relationship management. This role provides valuable exposure to customer service practices, business communication, and problem-solving in a professional setting.

What are the key skills and qualifications needed to thrive as an internship customer success, and why are they important?

To thrive as an Internship Customer Success, you need a basic understanding of customer service principles, strong communication skills, and preferably current enrollment in a relevant degree program. Familiarity with CRM systems like Salesforce or Zendesk and basic proficiency in productivity tools such as Microsoft Office or Google Workspace are often expected. Strong interpersonal skills, problem-solving abilities, and a proactive attitude help interns stand out in supporting both customers and internal teams. These skills are crucial for building positive customer relationships, ensuring client satisfaction, and supporting the overall success of the customer success function.

What can I expect in terms of mentorship and team collaboration as an internship customer success candidate?

As an Internship Customer Success candidate, you can anticipate working closely with experienced Customer Success Managers and team members who will provide guidance and feedback throughout your internship. You'll often collaborate cross-functionally with sales, support, and product teams to address client needs and resolve issues. This supportive environment is designed to help you quickly build your understanding of the company's products, customer engagement strategies, and best practices in client relationship management. Regular check-ins and team meetings are common, ensuring you have opportunities to ask questions and actively contribute to team goals.

What is the difference between Internship Customer Success vs Customer Success Representative?

AspectInternship Customer SuccessCustomer Success Representative
Required CredentialsTypically pursuing or recent graduate, some familiarity with customer service or businessUsually requires some experience in customer service or related field
Work EnvironmentInternship setting, learning-focused, part-time or temporaryFull-time or part-time customer-facing role in a company
Employer & Industry UsageUsed in tech, SaaS, and service industries as a training roleCommon in SaaS, tech, and service industries for ongoing customer support

Internship Customer Success roles are entry-level, learning-focused positions designed for students or recent graduates. Customer Success Representatives are more experienced roles responsible for maintaining customer relationships and ensuring satisfaction. The internship provides foundational exposure, while the representative role involves active customer engagement and problem-solving.

What are the most commonly searched types of Customer Success jobs in Reston, VA? The most popular types of Customer Success jobs in Reston, VA are:
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What job categories do people searching Internship Customer Success jobs in Reston, VA look for? The top searched job categories for Internship Customer Success jobs in Reston, VA are:
What cities near Reston, VA are hiring for Internship Customer Success jobs? Cities near Reston, VA with the most Internship Customer Success job openings:
Internship Customer Success jobs near you

Intern, Customer Support and Customer Success

Harris

Washington, DC

$22 - $25/hr

Part-time

Posted 10 days ago

Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

77th of 242 rated software companies

Job description

eScholar Customer Support is looking for an exceptional talent to become our Customer Support/ Customer Success Intern. In this role, our intern will participate in rotations with focus areas: Customer Support, Product Management, and Customer Success .

What your impact will be:

  • Work closely with the Customer Support, Product Management, and Customer Success teams to develop a sound understanding of eScholar products, customers, and internal operating processes.
  • Provide technical support to eScholar customers and help manage incoming support issues through eScholar's incident management system.
  • Identify opportunities to enhance incident intake, issue tracking, reporting, knowledge capture, and workflow efficiency within the incident management system.
  • Participate in testing and continuous improvement efforts related to support processes, service workflows, and internal tools.
  • Experiment with AI-enabled tools and automation to improve reporting, knowledge management, issue triage, and team productivity.
  • Support Customer Success and account management activities such as preparing customer materials, tracking follow-up items, monitoring customer engagement, and helping coordinate internal and customer-facing actions.
  • Participate in customer success planning activities, including account reviews, adoption discussions, issue follow-up, and cross-functional coordination to support customer outcomes.
  • Participate in functional and technical design sessions.
  • Gather end-user requirements for data pipelines, reporting, and operational improvements.
  • Use various applications to analyze source system data and identify data quality issues and anomalies that must be corrected and/or handled in ETL routines.

What we are looking for:

  • Proficient in SQL
  • Experience with AWS Quicksight, Microsoft Power BI, Tableau, and others.
  • Experience with Python and other programming languages
  • Experience with AWS or Azure cloud-hosted applications
  • Experience or strong interest in AI-enabled productivity tools, support operations, process improvement, and customer success/account management functions.
  • Experience with version control and functional testing
  • Experience with SQL Server, Postgres and Oracle
  • Experience creating technical documentation
  • Some prior experience with the education sector through internships

What will help you stand out:

  • Curiosity about AI tools and automation, and an interest in applying them to improve workflows, reporting, and customer experience
  • Interest in support operations, incident management, and continuous process improvement
  • Strong analytical and problem-solving skills, with the ability to turn data and feedback into actionable insights
  • Interest in customer success and account support, including customer follow-up, engagement tracking, and cross-functional coordination
  • Attention to detail and strong verbal and written communication skills
  • Ability to work collaboratively and independently
  • Pursuing a BA/BS degree in Computer Science or a related field

Pay rate: $22.00 - $25.00 USD per hour

What Harris Computer employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

Social media

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