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Internship Customer Success Jobs in Reston, VA (NOW HIRING)

WinRed

Fall 2026 Part Time Intern

Arlington, VA · Remote

$15.25 - $20.50/hr

WinRed Interns work with departments ranging from Marketing to Customer Success and everything in between to gain a robust understanding of digital fundraising. Key Activities in the Program * Assist ...

WinRed

Fall 2026 Part Time Intern

Arlington, VA · On-site +1

$17.25 - $23/hr

WinRed Interns work with departments ranging from Marketing to Customer Success and everything in between to gain a robust understanding of digital fundraising. Key Activities in the Program * Assist ...

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All JobsCustomer Success JobsInternship Customer Success JobsInternship Customer Success Jobs in Reston, VA

Internship Customer Success information

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How much do internship customer success jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for internship customer success in Reston, VA is $17.17, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $19.52 per hour, depending on experience, location, and employer.

What does an Internship Customer Success role involve?

An Internship Customer Success role typically focuses on supporting the Customer Success team in ensuring clients have a positive experience with a company's products or services. Interns in this position often assist with onboarding new customers, responding to client inquiries, gathering feedback, and helping resolve issues. They may also work on projects to improve customer satisfaction and learn about client relationship management. This role provides valuable exposure to customer service practices, business communication, and problem-solving in a professional setting.

What are the key skills and qualifications needed to thrive as an Internship Customer Success, and why are they important?

To thrive as an Internship Customer Success, you need a basic understanding of customer service principles, strong communication skills, and preferably current enrollment in a relevant degree program. Familiarity with CRM systems like Salesforce or Zendesk and basic proficiency in productivity tools such as Microsoft Office or Google Workspace are often expected. Strong interpersonal skills, problem-solving abilities, and a proactive attitude help interns stand out in supporting both customers and internal teams. These skills are crucial for building positive customer relationships, ensuring client satisfaction, and supporting the overall success of the customer success function.

What can I expect in terms of mentorship and team collaboration as an Internship Customer Success candidate?

As an Internship Customer Success candidate, you can anticipate working closely with experienced Customer Success Managers and team members who will provide guidance and feedback throughout your internship. You'll often collaborate cross-functionally with sales, support, and product teams to address client needs and resolve issues. This supportive environment is designed to help you quickly build your understanding of the company's products, customer engagement strategies, and best practices in client relationship management. Regular check-ins and team meetings are common, ensuring you have opportunities to ask questions and actively contribute to team goals.

What is the difference between Internship Customer Success vs Customer Success Representative?

AspectInternship Customer SuccessCustomer Success Representative
Required CredentialsTypically pursuing or recent graduate, some familiarity with customer service or businessUsually requires some experience in customer service or related field
Work EnvironmentInternship setting, learning-focused, part-time or temporaryFull-time or part-time customer-facing role in a company
Employer & Industry UsageUsed in tech, SaaS, and service industries as a training roleCommon in SaaS, tech, and service industries for ongoing customer support

Internship Customer Success roles are entry-level, learning-focused positions designed for students or recent graduates. Customer Success Representatives are more experienced roles responsible for maintaining customer relationships and ensuring satisfaction. The internship provides foundational exposure, while the representative role involves active customer engagement and problem-solving.

What are the most commonly searched types of Customer Success jobs in Reston, VA? The most popular types of Customer Success jobs in Reston, VA are:
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Internship Customer Success jobs near you
Political Account Intern - Customer Success

Political Account Intern - Customer Success

Cross Screen Media

Alexandria, VA • On-site

$15/hr

Contractor

Posted 25 days ago

Job description

Political Account Coordinator Intern - Customer Success
About Cross Screen Media
Cross Screen Media empowers political and public affairs organizations to plan, activate, and measure video advertising campaigns. We combine proprietary software with best-in-class campaign execution to help our customers win their toughest elections and policy fights. We're building the next generation Convergent TV platform - and we're looking for curious, driven students and recent grads to join us for the 2026 cycle.
About the Role
This internship is a great way to get real-world experience working with high-profile political and public affairs clients at the federal, state, and local levels. As a Political Account Coordinator Intern on our Customer Success team, you'll work alongside Account Managers to support campaign planning and execution for agencies across the country.
You'll learn how modern political advertising actually gets done - from audience research through activation and measurement, while contributing to campaigns that will help shape the 2026 election cycle. This is a paid, remote or hybrid internship based out of our Alexandria, VA office, with the potential to convert to a full-time salaried role with benefits after the cycle.
What You'll Do
  • Support Account Managers in fielding incoming customer requests related to digital and Connected TV (CTV) campaign planning and activation
  • Help prepare audience insights and data pulls from our proprietary cross-channel media planning software platform
  • Assist in building campaign plans, client-facing decks, and campaign reports
  • Collaborate with teammates across Customer Success, Advertising Operations, and Sales
What We're Looking For
  • Currently enrolled in an undergraduate or graduate program - or a recent grad
  • Interest in politics, public affairs, advertising, media, or campaign strategy (prior experience is a plus, not a requirement)
  • Strong written and verbal communication skills
  • Detail-oriented with good time management - comfortable juggling multiple requests and deadlines
  • A problem-solver who's eager to learn and isn't afraid to ask questions
  • Able to commit to 20-40 hours per week
The Details
  • Pay: $15 per hour
  • Hours: 20-40 hours per week
  • Location: Hybrid - Alexandria, VA
  • Duration: Through the end 2026 election cycle, with the opportunity to convert to a full-time salaried role with benefits
Why Join Us
You'll get an inside look at how data, media, and political strategy come together during one of the most consequential election cycles in recent memory. You'll leave this internship with hands-on experience, a portfolio of real client work, and a network of mentors across the political advertising industry.

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