ZipRecruiter

Log In

2

Entry Level Customer Success Opportunity Jobs in Reston, VA

Jobtailor

Customer Success Manager

Washington, DC · On-site

$70 - $110/hr

Lead customer success activities such as onboarding and training ... Identify opportunities for clients to get more value from our products. * Build and maintain ...

Oryx Software Inc

Customer Success Manager

Mclean, VA · On-site

... Customer Success Manager in the innovative dental technology space. The ideal candidate will be ... Monitor client engagement and product usage, identifying opportunities to increase adoption ...

Oryx Software Inc

Customer Success Manager

Mclean, VA · On-site

... Customer Success Manager in the innovative dental technology space. The ideal candidate will be ... Monitor client engagement and product usage, identifying opportunities to increase adoption ...

PerformYard

Customer Success Manager

Arlington, VA · Remote

Proactively influence team culture by actively participating in team and company activities and opportunities for feedback What you'll Bring: * Bachelor's Degree * Customer Success Manager should ...

PerformYard

Customer Success Manager

Arlington, VA · Remote

Proactively influence team culture by actively participating in team and company activities and opportunities for feedback What you'll Bring: * Bachelor's Degree * Customer Success Manager should ...

IOTAP Inc

Customer Success Manager

Reston, VA · On-site

Customer Success Manager IOTAP is the creator of Work 365. Work 365 is a SaaS application for ... Monitor and analyze customer usage data to identify adoption trends, risks, and opportunities

PerformYard

Customer Success Manager

Arlington, VA · On-site +1

Proactively influence team culture by actively participating in team and company activities and opportunities for feedback What you'll Bring: * Bachelor's Degree * Customer Success Manager should ...

Wolters Kluwer

Customer Success Manager

Washington, DC · On-site

The Customer Success Manager role offers growth potential opportunities, professional development, an engaging small team environment, and amazing benefits. What You'll be Doing: The Customer Success ...

Wolters Kluwer

Customer Success Manager

Washington, DC · On-site

The Customer Success Manager role offers growth potential opportunities, professional development, an engaging small team environment, and amazing benefits. What You'll be Doing: The Customer Success ...

Wolters Kluwer

Customer Success Manager

Washington, DC · On-site

The Customer Success Manager role offers growth potential opportunities, professional development, an engaging small team environment, and amazing benefits. What You'll be Doing: The Customer Success ...

IOTAP Inc

Customer Success Manager

Reston, VA · On-site

Monitor and analyze customer usage data to identify adoption trends, risks, and opportunities ... Find paths for success , helping them unlock the full potential of Work 365's features * Manage and ...

IOTAP Inc.

Customer Success Manager

Reston, VA · On-site

Monitor and analyze customer usage data to identify adoption trends, risks, and opportunities ... Find paths for success , helping them unlock the full potential of Work 365's features * Manage and ...

Zoomph

Customer Success Specialist

Reston, VA · On-site

$60K - $65K/yr

The Customer Success Specialist will be responsible for addressing client inquiries ... has the opportunity to feel included and is afforded the respect and dignity they deserve.

Zoomph

Customer Success Specialist

Reston, VA · On-site

The Customer Success Specialist will be responsible for addressing client inquiries ... has the opportunity to feel included and is afforded the respect and dignity they deserve.

Zoomph

Customer Success Specialist

Reston, VA

The Customer Success Specialist will be responsible for addressing client inquiries ... has the opportunity to feel included and is afforded the respect and dignity they deserve.

Authorium

Customer Success Manager

Washington, DC · On-site

$70 - $95/hr

ABOUT THE CUSTOMER SUCCESS MANAGER ROLE We are hiring a Customer Success Manager who is outcomes ... path (risk, opportunities). Coordinating closely with Sales, Support, Delivery, Product to ...

next page

Showing results 1-20

All JobsCustomer Success Opportunity JobsEntry Level Customer Success Opportunity JobsEntry Level Customer Success Opportunity Jobs in Reston, VA

Entry Level Customer Success Opportunity information

See Reston, VA salary details

$12

$25

$49

How much do entry level customer success opportunity jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for entry level customer success opportunity in Reston, VA is $25.19, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $26.25 per hour, depending on experience, location, and employer.

What is an entry level customer success opportunity?

An Entry Level Customer Success Opportunity is a starting position focused on helping customers achieve their goals while using a company’s products or services. People in this role act as a bridge between the customer and the company, addressing questions, solving issues, and ensuring a positive customer experience. It’s ideal for those new to the field, offering training and support to develop skills in communication, problem-solving, and relationship management. Entry-level customer success professionals often work closely with sales, support, and product teams to ensure customers remain satisfied and loyal. This role can lead to more advanced positions in customer success or related areas over time.

What are the key skills and qualifications needed to thrive as an entry level customer success professional?

To thrive as an Entry Level Customer Success professional, you need strong communication skills, problem-solving abilities, and a basic understanding of customer relationship management, typically supported by a bachelor's degree or relevant experience. Familiarity with CRM software such as Salesforce or Zendesk is often required, along with proficiency in email and chat support platforms. Active listening, patience, and a proactive attitude help individuals excel in building trust and rapport with customers. These skills are crucial for ensuring customer satisfaction, retention, and the overall success of both the clients and the company.

What are some common challenges faced by entry level customer success professionals, and how can they be effectively addressed?

Entry-level customer success professionals often face challenges such as managing a high volume of customer inquiries, learning to prioritize client needs, and quickly understanding a company's products or services. Building strong communication and problem-solving skills is key to overcoming these hurdles. New team members are encouraged to actively participate in training sessions, seek guidance from more experienced colleagues, and use available resources to deepen their product knowledge. Regular collaboration with other departments, such as sales and support, also helps in delivering well-rounded solutions and building confidence in the role.

What are popular job titles related to Entry Level Customer Success Opportunity jobs in Reston, VA?

For Entry Level Customer Success Opportunity jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Success Opportunity jobs in Reston, VA look for?

The top searched job categories for Entry Level Customer Success Opportunity jobs in Reston, VA are:

What cities near Reston, VA are hiring for Entry Level Customer Success Opportunity jobs?

Cities near Reston, VA with the most Entry Level Customer Success Opportunity job openings:

Entry Level Customer Success Opportunity jobs near you
Infographic showing various Entry Level Customer Success Opportunity job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $52,402 per year, or $25.2 per hour.

Customer Success Manager

Washington, DC • On-site

Jobtailor
See more jobs at Jobtailorexternal

$70 - $110/hr

Other

Posted 8 days ago

Job description


  • Serve as the main point of contact for assigned customer accounts.

  • Lead customer success activities such as onboarding and training.

  • Identify opportunities for clients to get more value from our products.

  • Build and maintain regular communication with key accounts.

  • Conduct regular check-ins and business reviews with clients.

  • Proactively identify upsell and cross-sell opportunities.


Requirements

  • Fluent in written and spoken English.

  • Strong relationship-building skills.

  • Excellent communication skills.

  • Good analytical skills.

  • Solid understanding of customer retention strategies.

  • Detail-oriented with the ability to manage multiple customer accounts.

  • Previous experience in a Customer Success or Account Management role.


Core Competencies

Demonstrates expertise in customer success management, focusing on relationship building, onboarding, and retention strategies. Proficient in identifying upsell and cross-sell opportunities while maintaining effective communication with key accounts.


Highest-signal resume keywords

  • Customer Success Management

  • Account Management

  • Relationship Building

  • Customer Retention Strategies

  • Analytical Skills


ATS Optimization Keywords
Soft Skills

  • Excellent Communication Skills

  • Detail-Oriented

  • Strong Relationship-Building Skills


Industry Keywords

  • Customer Accounts

  • Onboarding

  • Training

  • Business Reviews

  • Upsell Opportunities

  • Cross-Sell Opportunities

#J-18808-Ljbffr

Apply