... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
Customer Success Associate
Arlington, VA · Remote
$50K - $70K/yr
Summary The Customer Success Associate (CSA) is an early-career role on ClearPoint's Customer Success team. CSAs own a portfolio of small and mid-market accounts end-to-end and partner with CSMs and ...
Quick apply
Customer Success Associate
Arlington, VA · Remote
$50K - $70K/yr
Summary The Customer Success Associate (CSA) is an early-career role on ClearPoint's Customer Success team. CSAs own a portfolio of small and mid-market accounts end-to-end and partner with CSMs and ...
Customer Success Associate
Arlington, VA · On-site +1
$50K - $70K/yr
Summary The Customer Success Associate (CSA) is an early-career role on ClearPoint's Customer Success team. CSAs own a portfolio of small and mid-market accounts end-to-end and partner with CSMs and ...
Customer Success Associate
Arlington, VA · On-site +1
$50K - $70K/yr
Summary The Customer Success Associate (CSA) is an early-career role on ClearPoint's Customer Success team. CSAs own a portfolio of small and mid-market accounts end-to-end and partner with CSMs and ...
We are hiring a Customer Success Associate to support our small to mid-size clients in harnessing the purchasing power of Avendra. Reporting to our Customer Success Sr Manager, you will grow revenue ...
We are hiring a Customer Success Associate to support our small to mid-size clients in harnessing the purchasing power of Avendra. Reporting to our Customer Success Sr Manager, you will grow revenue ...
Customer Success Consultant
Rockville, MD · On-site
We are hiring a Customer Success Associate to support our small to mid-size clients in harnessing the purchasing power of Avendra. Reporting to our Customer Success Sr Manager, you will grow revenue ...
Customer Success Consultant
Rockville, MD · On-site
We are hiring a Customer Success Associate to support our small to mid-size clients in harnessing the purchasing power of Avendra. Reporting to our Customer Success Sr Manager, you will grow revenue ...
We are hiring a Customer Success Associate to support our small to mid-size clients in harnessing the purchasing power of Avendra. Reporting to our Customer Success Sr Manager, you will grow revenue ...
We are hiring a Customer Success Associate to support our small to mid-size clients in harnessing the purchasing power of Avendra. Reporting to our Customer Success Sr Manager, you will grow revenue ...
Associate Customer Success Manager Kipu is bettering the behavioral health landscape, helping treatment centers achieve the best outcomes and empowering patients and caregivers on every step of the ...
Associate Customer Success Manager Kipu is bettering the behavioral health landscape, helping treatment centers achieve the best outcomes and empowering patients and caregivers on every step of the ...
Manager, Customer Success
Washington, DC · On-site
The Customer Success Manager is responsible for leading and managing the customer success team, overseeing customer success projects, and ensuring the successful implementation of customer success ...
Manager, Customer Success
Washington, DC · On-site
The Customer Success Manager is responsible for leading and managing the customer success team, overseeing customer success projects, and ensuring the successful implementation of customer success ...
The Director of Customer Success is responsible for overseeing the customer success department, managing customer success projects, and ensuring the successful implementation of customer success ...
The Director of Customer Success is responsible for overseeing the customer success department, managing customer success projects, and ensuring the successful implementation of customer success ...
The Customer Success Manager is responsible for leading and managing the customer success team, overseeing customer success projects, and ensuring the successful implementation of customer success ...
The Customer Success Manager is responsible for leading and managing the customer success team, overseeing customer success projects, and ensuring the successful implementation of customer success ...
Director, Customer Success
Washington, DC · On-site
The Director of Customer Success is responsible for overseeing the customer success department, managing customer success projects, and ensuring the successful implementation of customer success ...
Director, Customer Success
Washington, DC · On-site
The Director of Customer Success is responsible for overseeing the customer success department, managing customer success projects, and ensuring the successful implementation of customer success ...
Customer Success Manager The Customer Success Manager is responsible for leading and managing the customer success team, overseeing customer success projects, and ensuring the successful ...
Customer Success Manager The Customer Success Manager is responsible for leading and managing the customer success team, overseeing customer success projects, and ensuring the successful ...
The Customer Success Representative is responsible for providing support to customers, ensuring their satisfaction, and assisting with the implementation of customer success solutions. Main ...
The Customer Success Representative is responsible for providing support to customers, ensuring their satisfaction, and assisting with the implementation of customer success solutions. Main ...
Customer Success Engineer
Sterling, VA · On-site
As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc ... Associate's degree or equivalent practical work experience * Simulation Knowledge: Demonstrated ...
Customer Success Engineer
Sterling, VA · On-site
As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc ... Associate's degree or equivalent practical work experience * Simulation Knowledge: Demonstrated ...
The Customer Success Representative is responsible for providing support to customers, ensuring their satisfaction, and assisting with the implementation of customer success solutions. Main ...
The Customer Success Representative is responsible for providing support to customers, ensuring their satisfaction, and assisting with the implementation of customer success solutions. Main ...
Customer Success Engineer
Sterling, VA · On-site
As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc ... Associates degree or equivalent practical work experience * Simulation Knowledge: Demonstrated ...
Quick apply
Customer Success Engineer
Sterling, VA · On-site
As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc ... Associates degree or equivalent practical work experience * Simulation Knowledge: Demonstrated ...
As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc ... Associate's degree or equivalent practical work experience * Simulation Knowledge: Demonstrated ...
As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc ... Associate's degree or equivalent practical work experience * Simulation Knowledge: Demonstrated ...
Customer Success Associate information
See Reston, VA salary details
$19.2K - $26.3K
6% of jobs
$26.3K - $33.3K
9% of jobs
$39.7K is the 25th percentile. Wages below this are outliers.
$33.3K - $40.4K
10% of jobs
$40.4K - $47.4K
9% of jobs
The median wage is $54.5K / yr.
$47.4K - $54.5K
15% of jobs
$54.5K - $61.5K
21% of jobs
$65K is the 75th percentile. Wages above this are outliers.
$61.5K - $68.6K
8% of jobs
$68.6K - $75.6K
13% of jobs
$75.6K - $82.7K
4% of jobs
$82.7K - $89.7K
2% of jobs
$89.7K - $96.8K
2% of jobs
$19.2K
$55.1K
$96.8K
How much do customer success associate jobs pay per year?
As of May 31, 2026, the average yearly pay for customer success associate in Reston, VA is $55,129.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $68,100.00 per year, depending on experience, location, and employer.
What Is a Customer Success Associate?
Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.
What are the key skills and qualifications needed to thrive as a Customer Success Associate, and why are they important?
To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.
How does a Customer Success Associate typically interact with other departments to resolve client issues?
As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.
What is the difference between Customer Success Associate vs Customer Support Specialist?
| Aspect | Customer Success Associate | Customer Support Specialist |
|---|---|---|
| Required Credentials | Typically a bachelor's degree; experience in customer service or account management | Often a high school diploma or equivalent; customer service experience preferred |
| Work Environment | Proactive engagement with clients, focusing on retention and growth | Reactive support, resolving customer issues and inquiries |
| Employer & Industry Usage | Used in SaaS, tech, and subscription-based companies | Common across various industries including tech, retail, and service sectors |
The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.
More about Customer Success Associate jobs
What are the most commonly searched types of Customer Success jobs in Reston, VA? The most popular types of Customer Success jobs in Reston, VA are:
What job categories do people searching Customer Success Associate jobs in Reston, VA look for? The top searched job categories for Customer Success Associate jobs in Reston, VA are:
- Junior Customer Success Manager
- Customer Success Manager Remote
- Customer Success Manager Public Sector
- Entry Level Customer Success Opportunity
- Freelance Customer Success Manager
- Director Customer Success Manager
- Senior Customer Success Manager Edtech
- Customer Success
- Work From Home Customer Success
- Shopify Customer Success Manager
What cities near Reston, VA are hiring for Customer Success Associate jobs? Cities near Reston, VA with the most Customer Success Associate job openings:
Full-time
Posted 8 days ago
Job description
Responsibilities
Are you passionate about helping people succeed while delivering exceptional service experiences? We’re looking for motivated individuals to join our growing team as Customer Success Associates. In this role, you’ll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services.
What We’re Looking For:
• Strong communication and people skills.
• A customer-first mindset and a desire to make a positive impact.
• A proactive attitude and adaptability to work in a fast-paced environment.
• Sales or customer service experience is a plus, but not required – we’ll train you!