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Internship Customer Success Jobs in Reston, VA (NOW HIRING)

... and customer success teams * Observe and participate in product planning sessions, sprint ... their internship. * Retail or ecommerce experience preferred, but not required Knowledge/Skills ...

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... and customer success teams * Observe and participate in product planning sessions, sprint ... internship. * Retail or ecommerce experience preferred, but not required Compensation The pay for ...

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Internship Customer Success information

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How much do internship customer success jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for internship customer success in Reston, VA is $17.17, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $19.52 per hour, depending on experience, location, and employer.

What does an internship customer success role involve?

An Internship Customer Success role typically focuses on supporting the Customer Success team in ensuring clients have a positive experience with a company's products or services. Interns in this position often assist with onboarding new customers, responding to client inquiries, gathering feedback, and helping resolve issues. They may also work on projects to improve customer satisfaction and learn about client relationship management. This role provides valuable exposure to customer service practices, business communication, and problem-solving in a professional setting.

What are the key skills and qualifications needed to thrive as an internship customer success, and why are they important?

To thrive as an Internship Customer Success, you need a basic understanding of customer service principles, strong communication skills, and preferably current enrollment in a relevant degree program. Familiarity with CRM systems like Salesforce or Zendesk and basic proficiency in productivity tools such as Microsoft Office or Google Workspace are often expected. Strong interpersonal skills, problem-solving abilities, and a proactive attitude help interns stand out in supporting both customers and internal teams. These skills are crucial for building positive customer relationships, ensuring client satisfaction, and supporting the overall success of the customer success function.

What can I expect in terms of mentorship and team collaboration as an internship customer success candidate?

As an Internship Customer Success candidate, you can anticipate working closely with experienced Customer Success Managers and team members who will provide guidance and feedback throughout your internship. You'll often collaborate cross-functionally with sales, support, and product teams to address client needs and resolve issues. This supportive environment is designed to help you quickly build your understanding of the company's products, customer engagement strategies, and best practices in client relationship management. Regular check-ins and team meetings are common, ensuring you have opportunities to ask questions and actively contribute to team goals.

What is the difference between Internship Customer Success vs Customer Success Representative?

AspectInternship Customer SuccessCustomer Success Representative
Required CredentialsTypically pursuing or recent graduate, some familiarity with customer service or businessUsually requires some experience in customer service or related field
Work EnvironmentInternship setting, learning-focused, part-time or temporaryFull-time or part-time customer-facing role in a company
Employer & Industry UsageUsed in tech, SaaS, and service industries as a training roleCommon in SaaS, tech, and service industries for ongoing customer support

Internship Customer Success roles are entry-level, learning-focused positions designed for students or recent graduates. Customer Success Representatives are more experienced roles responsible for maintaining customer relationships and ensuring satisfaction. The internship provides foundational exposure, while the representative role involves active customer engagement and problem-solving.

What are the most commonly searched types of Customer Success jobs in Reston, VA? The most popular types of Customer Success jobs in Reston, VA are:
What are popular job titles related to Internship Customer Success jobs in Reston, VA? For Internship Customer Success jobs in Reston, VA, the most frequently searched job titles are:
What cities near Reston, VA are hiring for Internship Customer Success jobs? Cities near Reston, VA with the most Internship Customer Success job openings:

Junior Software Engineer Internship

Clarity Innovations

Herndon, VA • On-site

Full-time, Internship

Re-posted 2 days ago


Job description

Clarity Innovations is a trusted national security partner, dedicated to safeguarding our nation's interests and delivering innovative solutions that empower the Intelligence Community (IC) and Department of Defense (DoD) to transform data into actionable intelligence, ensuring mission success in an evolving world.
Our mission-first software and data engineering platform modernizes data operations, utilizing advanced workflows, CI/CD, and secure DevSecOps practices. We focus on challenges in Information Warfare, Cyber Operations, Operational Security, and Data Structuring, enabling end-to-end solutions that drive operational impact.
We are committed to delivering cutting-edge tools and capabilities that address the most complex national security challenges, empowering our partners to stay ahead of emerging threats and ensuring the success of their critical missions. At Clarity, we are people-focused and set on being a destination employer for top talent, offering an environment where innovation thrives, careers grow, and individuals are valued. Join us as we continue to lead innovation and tackle the most pressing challenges in national security.
Position Summary
Our work focuses on creating software and data engineering platforms for customers throughout the DoD, IC and Federal Agency communities. We bring in students to work directly on our projects so that they can learn the basics of supporting CI/CD production and also the more complex nuances of government contracts.
Program Goals
  • Learn: Professional growth during your internship can be exposure to the Cyber Operations domain, learning a new programming language, or perfecting a new tradecraft technique.
  • Contribute: There is a seat at the table for every one of our interns from day one. It is our goal that by the time you leave, your fingerprint is on a true operational contribution.
  • Have Fun: Your time in our program may be limited, but the memories will last. It is our goal that you enjoy your time here and want to come back.
  • Hire: The road doesn't end at just the internship! Our end state is to bring on former interns full time after completing their school work.

Role Expectations
  • Pursuing a BS in Computer Engineering, Computer Science, or a related field
  • Ability to obtain and maintain a Top Secret Security Clearance (US Citizenship is required to get your clearance)
  • Experience with Go or Python (in the classroom or from another internship)
  • Understanding of network programming fundamentals, particularly with networking, data structures, and data models
  • Comfortable in a high-trust, adaptable team environment
  • Works to deliver on day-to-day objectives that may have a direct impact on the achievement of results for the team.
  • Checks and makes minor adjustments to work methods to solve problems that are routine and typically exist in current work processes and systems.
  • Communicates with contacts typically within the job area on matters that involve obtaining or providing information requiring some explanation or interpretation in order to reach agreement.
  • Requires basic job knowledge of systems and procedures obtained through prior work experience or education.
Additional Qualifications
  • Experience with CI/CD tools (Docker, Kubernetes)
  • Experience building microservices (REST-based or otherwise)
  • Completion of CTF or other Hackathon challenges
  • Experience working in a professional environment

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.