ZipRecruiter

Log In

1

Voip Director Jobs (NOW HIRING)

Broadway National Inc

IT Director

Hauppauge, NY · On-site

$140K - $165K/yr

Oversee VOIP architecture and telecommunications infrastructure * Lead stalled or complex ... Direct experience responding to customer security questionnaires * Experience managing and holding ...

NSS

Sr. Travel UC Technician (Secret Clearance)

VA · Remote

Oversee engineering, furnishing, installation, securing, testing, and turnover of VoIP and network systems. Direct migration and de-installation efforts while minimizing operational disruption. Lead ...

NSS

Sr. Travel UC Technician (Secret Clearance)

VA · Remote

Oversee engineering, furnishing, installation, securing, testing, and turnover of VoIP and network systems. Direct migration and de-installation efforts while minimizing operational disruption. Lead ...

next page

Showing results 1-20

All JobsVoip Director Jobs

Voip Director information

See salary details

$47.5K

$90K

$138K

How much do voip director jobs pay per year?

As of Jul 1, 2026, the average yearly pay for voip director in the United States is $89,990.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,000.00 and $103,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a VoIP Director, and why are they important?

To thrive as a VoIP Director, you need in-depth knowledge of voice-over-IP technologies, network infrastructure, and telecommunications management, typically backed by a degree in information technology or a related field. Familiarity with VoIP platforms (such as Cisco, Avaya, or Asterisk), SIP protocols, and relevant certifications like CCNP Voice or equivalent are highly valuable. Strong leadership, project management, and strategic communication skills help in leading teams and coordinating complex deployments. These skills and qualifications are crucial for ensuring reliable, scalable, and secure voice communications that support organizational goals.

What are some common challenges a VoIP Director faces when leading a team through large-scale system migrations?

A VoIP Director often encounters challenges such as ensuring minimal downtime, maintaining call quality, and managing compatibility between legacy and new systems during large-scale migrations. Coordinating across departments—such as IT, network engineering, and end-user support—is essential to align timelines and resources. Additionally, directors must proactively address security concerns and regulatory compliance while keeping stakeholders informed throughout the process.

What is the difference between Voip Director vs Voip Engineer?

AspectVoip DirectorVoip Engineer
CredentialsTypically requires leadership experience, certifications like CCNP Collaboration, and industry knowledgeRequires technical certifications such as CCNA, CCNP, or vendor-specific certifications
Work EnvironmentOversees VoIP projects, manages teams, and coordinates with departmentsFocuses on designing, implementing, and troubleshooting VoIP systems
Employer & Industry UsageFound in large organizations, telecom companies, and IT service providersCommon in IT departments, telecom firms, and network service providers

The Voip Director primarily manages VoIP projects and teams, focusing on strategic oversight, while the Voip Engineer handles technical implementation and troubleshooting. Both roles require relevant certifications and industry experience, but differ in scope and responsibilities.

What are VoIP Directors?

VoIP Directors are professionals responsible for overseeing the planning, implementation, and management of Voice over Internet Protocol (VoIP) systems within an organization. They ensure the reliability, quality, and security of voice communications over data networks. Their role typically includes supervising technical teams, managing budgets, coordinating with vendors, and developing strategies to optimize VoIP infrastructure. VoIP Directors also keep up with emerging technologies and regulatory requirements to maintain efficient and compliant communication systems.
What cities are hiring for Voip Director jobs? Cities with the most Voip Director job openings:
What are the most commonly searched types of Voip jobs? The most popular types of Voip jobs are:
What states have the most Voip Director jobs? States with the most job openings for Voip Director jobs include:
What job categories do people searching Voip Director jobs look for? The top searched job categories for Voip Director jobs are:
Voip Director jobs near you
Infographic showing various Voip Director job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $89,990 per year, or $43.3 per hour.
Service Desk Agent / Customer Service Call Center (Telecom/ Voip)

Service Desk Agent / Customer Service Call Center (Telecom/ Voip)

Indotronix International Corporation

Cary, NC • On-site

$35 - $48/hr

Contractor

Posted 6 days ago

Job description

Service Desk Agent / Customer Service Call Center (Telecom/ Voip).
Location: Cary, NC or Basking Ridge, NJ Only
Work Model: Hybrid 8 days a month, usually Tuesday and Wednesday's
Note: Must be able to pass Public Trust Clearance. Authorized and willing to work on W2. Can't do C2C or Corp to Corp
 
Years of Experience: 7-10 years
The role involves handling a variety of issues, from network circuits to VoIP and analog phone problems.
A background in telecommunications would be beneficial but is not mandatory
 
The primary function of this role is to act as a first point of contact for public sector customers.
Fielding incoming calls and live chats.
* Opening and directing trouble tickets to the appropriate workgroups.
* Driving escalations with internal and external teams.
* Following up with customers on resolutions and obtaining feedback for ticket closure.
* Maintaining accurate and timely updates within the ticketing system and to the customer.
Exceptional customer service skills: The ability to communicate accurately, timely, and honestly.
The ability to handle difficult conversations with customers calmly and honestly.
* Strong keyboarding skills: Proficiency in grammar, spelling, and punctuation is crucial.
* Quick learner: The candidate must be able to understand, retain, and apply new information effectively.
 
Shifts: This is a 24/7/365 operation with three shifts:
o Day Shift: 7:30 AM - 3:30 PM
o Swing Shift: 3:30 PM - 12:00 AM
o Midnight Shift: 12:00 AM - 8:00 AM
• New hires will start on the day shift for training purposes and may be moved to other shifts in the future.
 
 
Indotronix logo

About Indotronix

Sourced by ZipRecruiter

In 1986, Indotronix established itself in the staffing space. 22 years later, Avani entered the scene, offering consulting and technology development. Finally, in 2016, the two joined forces to begin delivering talent across all areas, from Staffing to Consulting to unique platform development.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Rochester, NY, US

View All Indotronix Jobs