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Voc Program Manager Jobs (NOW HIRING)

Johnson Service Group

Program Manager

Milpitas, CA · On-site

$90K - $110K/yr

Serve as the Voice of the Customer (VOC) within the organization. * Manage account profitability ... Previous Program Management experience required. * Experience with Lean, Six Sigma, CPI, CRM, and ...

Aprio

Manager, Client Experience

Atlanta, GA · On-site

Voice of Client (VoC) * Design, run, and evolve the firm's VoC program end to end - surveys ... Client Issue Management & Service Recovery * Coordinate client escalations - triaging concerns ...

Aprio

Manager, Client Experience

Atlanta, GA · On-site

Voice of Client (VoC) * Design, run, and evolve the firm's VoC program end to end - surveys ... Client Issue Management & Service Recovery * Coordinate client escalations - triaging concerns ...

West Valley Staffing Group

Program Manager

Milpitas, CA · On-site

$90K - $120K/yr

Program Manager Position Summary: The Program Manager reports directly to the Director of Program ... VOC) to factory. · Manage and maintain account profitability. · Manage customer Excess and ...

Ralliant

Program Manager

Chandler, AZ · On-site

... VOC) feedback to understand the customer's operational impact, urgency, and perception of PacSci ... Qualifications • 4+ years of Program Management experience preferred; exceptional candidates with ...

Ralliant

Program Manager

Chandler, AZ · On-site

Manage multiple complex programs simultaneously, balancing customer priorities, schedules ... Assess Voice of Customer (VOC) feedback to understand the customer's operational impact, urgency ...

Page Mechanical Group, Inc.

Program Manager

Milpitas, CA · On-site

The Program Manager reports directly to the Director of Program Management and is responsible for ... Manages customer expectation and serve as Voice Of Customer (VOC) to factory. * Manage and maintain ...

Zollner Electronics, Inc

Program Manager

Milpitas, CA · On-site

... VOC) to factory. · Manage and maintain account profitability. · Manage customer Excess and ... The program manager is expected to travel to customer and supplier sites as needed. There is a ...

Unigen

Senior Program Manager

Newark, CA · On-site

$110K - $145K/yr

Program Management Reports to: Vice President of Program Management Job Overview: Senior Program ... Voice of the Customer (VoC) * Main point of contact & communication for business relationships and ...

Unigen Corporation

Senior Program Manager

Newark, CA · On-site

$130K - $131K/yr

Program Management Reports to: Vice President of Program Management Location: Newark, CA Job ... Voice of the Customer (VoC): Serve as the main point of contact & communication for business ...

NextGenEnergyJobs

You have extensive voice of the customer (VoC) program management experience and are passionate about customer data, with a proven history of driving insights that improve the customer experience.

Exyte Group

Senior Program Manager

Portland, OR · On-site

$123K - $123K/yr

Ensure alignment of all programs with market segmentation, voice of the customer (VOC), and ... Product Management * Engineering & Research and Development * Operations & Manufacturing * Supply ...

Exyte GmbH

$123K - $123K/yr

Ensure alignment of all programs with market segmentation, voice of the customer (VOC), and ... Product Management * Engineering & Research and Development * Operations & Manufacturing * Supply ...

Neotech

Program Manager (25182)

Longmont, CO · On-site

Summary The Program Manager (PM) is the "voice of the customer (VOC)" and leader of the Customer Focus Team (CFT). The PM drives operational performance to the customer while ensuring NEOTech ...

Samsara

Customer Experience Strategy Manager

You have extensive voice of the customer (VoC) program management experience and are passionate about customer data, with a proven history of driving insights that improve the customer experience.

Samsara

You have extensive voice of the customer (VoC) program management experience and are passionate about customer data, with a proven history of driving insights that improve the customer experience.

Ralliant

Sr. Program Manager

Hollister, CA · On-site

$120K - $120K/yr

The Senior Program Manager is responsible for the proposal effort, customer support, and management ... Assesses VOC (voice of customer) data to identify business opportunities and recommend strategies ...

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Voc Program Manager information

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$38.5K

$107.5K

$157K

How much do voc program manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for voc program manager in the United States is $107,460.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,500.00 and $132,500.00 per year, depending on experience, location, and employer.

What is a voc program manager?

Voc Program Managers, or Vocational Program Managers, are professionals responsible for overseeing vocational training programs. They develop, implement, and evaluate programs that help individuals gain skills for specific trades or occupations. Their duties often include managing budgets, coordinating instructors, tracking student progress, and ensuring compliance with relevant regulations. By working with employers, community organizations, and educational institutions, they ensure that the training programs meet workforce needs and help participants achieve successful employment outcomes.

What are some common challenges a voc program manager faces when coordinating with external partners and employers?

A Vocational Program Manager often navigates challenges such as aligning employer expectations with participant abilities, ensuring clear communication between all parties, and maintaining strong partnerships with local businesses or organizations. Balancing the needs of program participants with labor market demands requires adaptability and proactive problem-solving. Additionally, Voc Program Managers must stay updated on industry trends to ensure training offerings remain relevant and meet employer requirements, all while fostering positive, long-term collaborations.

What are the key skills and qualifications needed to thrive as a voc program manager, and why are they important?

To thrive as a Voc Program Manager, you need expertise in vocational rehabilitation, program development, and case management, usually supported by a degree in rehabilitation counseling or a related field. Familiarity with case management software, state and federal vocational program guidelines, and relevant certifications such as CRC (Certified Rehabilitation Counselor) are commonly required. Strong leadership, problem-solving, and interpersonal communication skills are crucial for effectively managing staff and supporting clients. These abilities are vital for ensuring program effectiveness, regulatory compliance, and successful client outcomes.

What is the average salary for a Voc Program Manager?

The average salary for a Voc Program Manager typically ranges from $50,000 to $80,000 annually, depending on experience, location, and the organization. Professionals in this role often require strong organizational and leadership skills, and salaries may increase with certifications or advanced education.
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Voc Program Manager jobs near you
Infographic showing various Voc Program Manager job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 74% Full Time, 20% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $107,460 per year, or $51.7 per hour.

Program Manager

Milpitas, CA • On-site

Johnson Service Group
Recruiting and Staffing Services • 5 - 10K employees
Learn more about Johnson Service Groupexternal

$90K - $110K/yr

Full-time

Medical, Dental, Vision

Re-posted 11 days ago

Job description

Johnson Service Group is looking for a Program Manager for one of their contract manufacturing clients in Milpitas. This person will be the liaison between customers and manufacturing, ensuring successful program execution, customer satisfaction, and account profitability while coordinating cross-functional teams to meet quality, schedule, and financial objectives.

Rate $90K-$110K

Plus benefits (90% paid by client- dependents as well)


Responsibilities:

  • Lead customer focus team meetings to drive action items and customer requirements.
  • Serve as the primary point of contact for assigned customer accounts and manufacturing sites.
  • Manage all phases of customer program execution to ensure customer satisfaction.
  • Coordinate cross-functional teams to meet customer schedules, quality standards, and business objectives.
  • Monitor key performance indicators (KPIs) and implement corrective actions as needed.
  • Identify and lead continuous improvement initiatives to reduce costs and improve operational efficiency.
  • Manage project plans to meet schedule, cost, and delivery targets.
  • Act as the SAP Super User for assigned areas of responsibility.
  • Ensure compliance with applicable regulations, customer requirements, and Quality Management System (ISO) standards.
  • Partner with business leaders and operations teams to resolve issues and deliver customer-focused solutions.
  • Support contract reviews and negotiations to strengthen strategic customer partnerships.
  • Prepare reports, forecasts, and business updates as required.
  • Lead Quarterly Business Reviews (QBRs) with customers.
  • Serve as the Voice of the Customer (VOC) within the organization.
  • Manage account profitability, backlog, revenue forecasting, Accounts Receivable (A/R), and Excess & Obsolete (E&O) inventory.
  • Perform additional duties and special projects as assigned.


Qualifications: 

  • Bachelor's degree in Business, Engineering, Finance, or related field, or equivalent experience.
  • 7+ years of experience in contract manufacturing or a high-tech environment (10+ preferred).
  • Previous Program Management experience required.
  • Experience with Lean, Six Sigma, CPI, CRM, and SAP preferred.
  • Strong leadership, communication, organizational, and relationship management skills with the ability to manage multiple priorities.


Company Description

Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with over 40 years of experience investing in people and companies. We offer medical, dental, vision, life insurance options, 401(k), weekly pay, and more.

Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

Johnson Service Group logo

About Johnson Service Group

Sourced by ZipRecruiter

Johnson Service Group, Inc. (JSG) is a leader in the staffing and consulting services industry, with over 39 years of experience investing in people and companies. We can be found locally in more than 30 offices throughout the United States and Canada and make connections throughout North America. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs. Which is why we have recently expanded our consulting services to include information technology consulting in addition to our wide array of staffing services.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Westmont, IL, US

Year founded

1984

Social media

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